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Whistles Reviews

4.3 Rating 1,990 Reviews
83 %
of reviewers recommend Whistles
4.3
Based on 1,990 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Whistles Reviews
Anonymous
Anonymous  // 01/01/2019
Good choice and good quality product and delivered on time
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your review! I am really pleased to hear you found a great choice of products, loved the quality, and that your order arrived on time. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Lovely stylish clothing, generally true to size... But quite expensive. Delivery etc was very quick..
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your thoughtful review! I am delighted to hear you love our stylish pieces and that you find them generally true to size. It’s also great to know your delivery arrived quickly. We understand your feedback about pricing, and we truly appreciate you sharing your thoughts, it helps us continue to improve while maintaining the quality you expect. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Whistles is a great clothing brand for classy, stylish & well made pieces - would highly recommend!
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your wonderful review! We’re delighted to hear that you see Whistles as a brand for classy, stylish, and well‑made pieces, that really means a lot to us. We’re thrilled you’d highly recommend us, and we’re so glad you’ve had such a positive experience. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Whenever I am in the UK I visit Whistles.
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your lovely review! We’re delighted to hear that you make a point of visiting Whistles whenever you’re in the UK, that means a great deal to us. We’re so glad you enjoy the experience each time. If there’s ever anything we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Great service as always
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your kind review! I am really pleased to hear you received good service. If there’s anything else we can help with, please don’t hesitate to let us know, our team are always here to help you. Looking forward to welcoming you back soon! -Whistles Customer Care.
Posted 4 months ago
Online ordering easy. Pick up from store also smooth. Staff friendly and knowledgeable.
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your lovely review! I am delighted to hear that you found online ordering easy and that your store pickup was smooth. It’s also great to know our team made a positive impression, we’re proud of our friendly and knowledgeable staff. If there’s anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
I have been a Whistles customer for many years and still have several favourite pieces in my wardrobe which have come from Whistles over those many years.
Helpful Report
Posted 8 months ago
Hello there, Thank you so much for your lovely review! It means a great deal to us that you’ve been a Whistles customer for many years. I am delighted to hear that you still have favourite pieces in your wardrobe that have stood the test of time, quality and longevity are exactly what we aim for. We truly appreciate your continued support, and we’re always here to help whenever you need us. -Whistles Customer Care.
Posted 4 months ago
Avoid purchasing online. Beautiful garments in store.
Helpful Report
Posted 9 months ago
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you find our garments beautiful. We would love to understand better what issues you encountered so that we can work on improving our online shopping experience. Your feedback is invaluable to us, and we want to ensure that every aspect of our service meets your expectations. Please contact us here: https://www.whistles.com/here-to-help/contact-us.html
Posted 8 months ago
The delivery charge was expensive and order took a week to arrive. I could have ordered from a certain department store and received the following day without a delivery charge! I will not order from Whistles website again.
Helpful Report
Posted 9 months ago
Thank you for your feedback, Catherine. We're genuinely sorry to hear about your experience with our delivery service. We understand that fast and cost-effective delivery is important, and your comments are important to us. We can see that you have reached out to our fantastic Customer Care Team already, but if you need any further assistance, please reach out again.
Posted 8 months ago
Always helpful. A great organisation!
Helpful Report
Posted 9 months ago
Hello there, Thank you so much for your kind review! I am really pleased to hear you received good service. If there’s anything else we can help with, please don’t hesitate to let us know, our team are always here to help you. Looking forward to welcoming you back soon! -Whistles Customer Care.
Posted 4 months ago
Good selection of what is in fashion
Helpful Report
Posted 9 months ago
Hello there, Thank you for your review! I am really glad to hear you’re pleased with our selection and feel it reflects what’s in fashion. We always aim to curate pieces that feel modern, stylish, and easy to wear. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
a fave for knitwear especially
Helpful Report
Posted 9 months ago
Hello there, Thank you for your lovely review! I am so glad to hear that Whistles is a favourite of yours, especially when it comes to knitwear. We love creating pieces that feel timeless, cosy, and beautifully made. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
I love shopping at Whistles. It goes back many years. There’s still a great selection of clothing and accessories to choose from. Shopping online has been a good experience. Its swiftness is convenient and easy to return items if needed. All items are nicely packaged and eco friendly.
Helpful Report
Posted 9 months ago
Hi Anna, Thank you for your wonderful feedback and for your loyalty over the years, it truly means a lot to us. We’re so pleased to hear you continue to enjoy our selection of clothing and accessories, as well as your online shopping experience. It’s great to know you’ve found the process quick and convenient, with easy returns when needed. We’re especially glad you appreciate our packaging and eco-friendly approach, this is something we’re continually working to improve. Thank you again for your continued support, and we look forward to many more years of shopping together! Kind regards, Whistles Customer Care
Posted 3 months ago
Good quality, stylish clothes and a good customer service.
Helpful Report
Posted 9 months ago
Hello there, Thank you so much for your lovely review! I am delighted to hear you’re enjoying the quality and style of our clothes, and it’s wonderful to know you’ve had a good experience with our customer service too. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
My go to shop for everything shoes, boots, bags & clothes even my accessories I find the quality is superior To some other outlets and am never disappointed even when returning THANKYOU
Helpful Report
Posted 9 months ago
Hi Lena, Thank you so much for your kind words! We’re delighted to hear we’ve become your go-to for shoes, boots, bags, clothing, and accessories. It means a lot to know you value the quality of our products and that we’ve been able to meet your expectations time and time again, even when it comes to returns. We always aim to make every part of your experience as smooth as possible. Thanks again for your continued support, we look forward to welcoming you back soon! Kind regards, Whistles Customer Care
Posted 3 months ago
Better experience than last time when my order was cancelled
Helpful Report
Posted 9 months ago
Hello there, Thank you for your review. I am really glad to hear that this experience was better than your last one. We’re sorry again for the previous order cancellation, that’s never the experience we want for our customers, so it’s great to know things went more smoothly this time. If there’s ever anything else we can help with or if you need support in the future, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
All good - prices are always on the up & sale items aren't reduced much, if they are on the website for a couple of years #crazy Good prompt service from Whistles I did contact customer service via the email option on the sight but the response took days - too slow
Helpful Report
Posted 9 months ago
Great company, expensive but the designs are lovely. Would like more natural materials
Helpful Report
Posted 9 months ago
Hello there, Thank you so much for your thoughtful review! I am delighted to hear that you love our designs and consider us a great company. We understand your feedback about pricing, and we really appreciate you sharing your thoughts on materials too. I am continually working to incorporate more natural fabrics into our collections while maintaining the quality and design you expect, so your input is truly valuable. If there’s ever anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Love Whistles always find there is something every season that fits into my wardrobe
Helpful Report
Posted 9 months ago
Hello there, Thank you so much for your lovely review! I am delighted to hear that you always find something each season that fits perfectly into your wardrobe. It’s wonderful to know our collections continue to inspire your style year after year. If there’s anything else we can help you with, we’re always here for you. -Whistles Customer Care.
Posted 4 months ago
Always a nice shopping experience
Helpful Report
Posted 9 months ago
Hi there, Thank you for your lovely 4-star review. We’re glad you had a nice shopping experience, and we look forward to welcoming you back soon!
Posted 6 months ago
Whistles is rated 4.3 based on 1,990 reviews