Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

“Kingston store. Lovely staff. Helpful and nice.”

Posted 8 months ago

Hi Barbara, Thank you for your kind feedback! We’re so pleased to hear you had a great experience at our Kingston store and found the team lovely, helpful, and welcoming. We’ll be sure to pass your comments on to the store team, they’ll be delighted to hear them. We really appreciate you taking the time to share your experience and hope to see you again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“I have not visited a Whistles shop in years”

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Posted 8 months ago

Hi Sue, Thanks for sharing your thoughts. If there’s anything you’d like from Whistles now, or any help with a return, exchange, or online/store options, we’re happy to assist.

Posted 5 months ago

“Great service”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“Happy with this purchase but otherwise haven’t bought anything from whistles for a long time”

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Posted 8 months ago

Hi Amanda, Thank you for your feedback. We’re glad you’re happy with your purchase. If there’s anything else you need or you’re looking for new items, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“Great clothes. Stylish but comfortable.”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“Disappointed that an item I paid for over a week ago has still not been delivered. Unable to speak to anyone, phone lines cut off after 10 minutes. I paid extra for next day delivery. Very disappointing”

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Posted 8 months ago

Thank you for your review, Anne. We’re incredibly sorry to hear about the delay with your order and understand how frustrating it can be when expectations aren’t met. We aim to provide the best service possible, and your experience is extremely important to us. It looks like our lovely Customer Care Team have resolved this for you today. We look forward to making sure your next purchase with us is a better one.

Posted 8 months ago

“Usually brilliant but these sweaters left much to be desired!”

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Posted 8 months ago

Hi Gary, Thank you for your feedback. We’re sorry to hear the sweaters didn’t meet expectations this time. We’ll pass your comments to the product team for review. If you’d like, we can help you find an alternative that better suits you or arrange a return/exchange. Kind regards, Team Whistles

Posted 3 months ago

“Good range of clothing. Good quality. Easy ordering and good delivery.”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“Love Whistles garments - not the cheapest but they so much style.”

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Posted 8 months ago

Hi Wendy, Thank you for your feedback! We’re so pleased to hear you love the garments and appreciate the style they offer. We understand our pieces may not always be the lowest priced, so it means a lot to know you feel the design and quality make them worthwhile. We truly appreciate your support and hope to see you shopping with us again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“Love shopping with whistles as they’re always doing offers.”

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Posted 8 months ago

Hello there, Thank you for your review! I am glad to hear everything was perfect for you. If there’s anything else we can help you with, please do reach out to us, we are always here to help you! We look forward to welcoming you back. -Whistles Customer Care.

Posted 4 months ago

“Good quality for the price point”

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Posted 8 months ago

Hello there, Thank you for your review! I am really pleased to hear you feel the quality matches the price point. We always aim to offer well‑made, stylish pieces that feel worth the investment. If there’s ever anything else we can help with, we’re always here for you. -Whistles Customer Care.

Posted 4 months ago

“Always fast delivery and easy return. Good quality and fit even though I am petite.”

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Posted 8 months ago

Hi Ruth, Thank you for your kind feedback! We’re delighted to hear you’re happy with our fast delivery, easy returns, and the quality and fit of our products. It’s especially great to know our pieces work well for a petite fit, we’re always striving to offer styles that suit a variety of shapes and sizes. We really appreciate your support and hope to see you shopping with us again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“A quality retailer. Buy good and have no regrets as my granny always told me!”

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Posted 8 months ago

Hi Sharon, Thank you for your lovely review! We couldn’t agree more, “buy good and have no regrets” is wonderful advice, and we’re so pleased you feel that reflects your experience with us. It means a lot to be considered a quality retailer, and we truly appreciate your support. We hope to see you back again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“Very easy website to navigate around. Easy ordering and very quick delivery.”

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Posted 8 months ago

Hi Jilly, Thank you for your great feedback! We’re really pleased to hear you found our website easy to navigate and the ordering process straightforward. It’s also wonderful to know your delivery arrived quickly, that’s exactly the experience we aim to provide. We appreciate you taking the time to share your thoughts and hope to see you shopping with us again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“I love the fact that,there is always a return lable ,very convenient . No hassel of loging in requesting and printing a lable .”

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Posted 8 months ago

Hi Zahra, Thank you for your feedback! We’re so pleased to hear that you find the included return label convenient and hassle-free. We know how important it is to make the returns process as simple as possible, so it’s great to know this approach is working well for you. Your comments are truly appreciated, and we’re glad we could make your shopping experience that little bit easier. We hope to see you back again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“Whistles is a lovely shop - delightful staff and very helpful. I have purchased several things that Ihave been very pleased with particularly when there is an offer!!”

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Posted 8 months ago

Hi Rosemary, Thank you for your lovely feedback. We’re thrilled you find Whistles a lovely shop with delightful staff, and that our offers add to your experience. We’ll be here if you need any help in the future. Kind regards, Team Whistles

Posted 3 months ago

“Quality garments that are beautifully packaged and delivered quickly. Loving my new winter wardrobe pieces.”

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Posted 8 months ago

Hi there, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the quality of your garments and that they arrived beautifully packaged and quickly. It’s wonderful to know your new winter wardrobe pieces are being well loved, we hope they keep you stylish and comfortable all season long. We really appreciate you taking the time to share your experience and look forward to seeing you shop with us again soon! Kind regards, Whistles Customer Care

Posted 3 months ago

“Placed order, didn’t get the discount so had to reorder and send first one back! Rather silly. No one answered my calls or emails.”

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Posted 8 months ago

Hi Susan, We’re really sorry to hear about the discount issue and the trouble contacting us. That isn’t the experience we aim for. If you can share your order number or the email used, we’ll look into the discount problem and sort out the return promptly. Just contact us directly and we'll sort this Kind regards, Team Whistles

Posted 3 months ago

“Not surehow long i takes to receive a refund - item was returned on the 24/10/25”

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Posted 8 months ago

Hi Anne, Thanks for letting us know. I’m sorry about the delay in your refund. I'm glad to see the refund was processed on the 30th. For future reference we advise to allow up to 14 working days for refunds to be delivered back to us and processed.

Posted 5 months ago

“Pleasing to see a petite range which is NOT matronly! Quality.”

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Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Whistles Reviews