Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,330 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Been a customer of whistles for many years, always pleased with the style and quality of their clothing”

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Posted 3 months ago

“Good website with efficient navigation. Customer services very good”

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Posted 3 months ago

“Shame they use Evri to deliver but you can't have everything.”

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Posted 3 months ago

Hi Sandra, Thank you for your feedback. We’re glad you like the product, and we’re sorry about the delivery issue with Evri. We’ll pass your comment to our logistics team. Kind regards, Team Whistles

Posted 1 week ago

“Fab top for a bit of winter sparkle.”

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Posted 3 months ago

“Always like my purchases from Whistles. Classy and stylish. Good service in the shops and ok on line.”

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Posted 3 months ago

“I am an average size 10 petite - the petite size 10 was so enormous it drowned me!”

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Posted 3 months ago

Hi Alison, Thank you for sharing your experience. I’m sorry the petite size 10 didn’t fit as expected and felt too large. Your feedback helps us improve fit guidance and sizing. If you’d like, you can return the item for a different size or style, and our team can assist with options. Kind regards, Team Whistles

Posted 2 months ago

“I recently bought the wool blazer at Whistles, Covent Garden. The service was excellent and there was a good range of their products in store. I also tried on the CREPE BLAZER which I equally liked, but opted for the wool blazer for this time of year. The crepe blazer is oversized so I have now ordered in a petite.”

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Posted 3 months ago

“Love whistles sparkly knitwear. Just the right amount of sparkle …not over the top! So glad you add other colours and a cardigan to this selection!”

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Posted 3 months ago

Hi Carole, Thank you for your lovely review. We’re thrilled you love the sparkly knitwear and that you’re happy with the colours and cardigan addition in the selection. Kind regards, Team Whistles

Posted 1 week ago

“I have twice ordered ivory coloured pyjama bottoms but been sent the wrong colour ie green. So huge disappointment. Unfortunately had earlier purchased the ivory top so desperately hoping that will get the correct colour the third time of asking …. Bland response when I complained”

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Posted 3 months ago

Hi Katharine, I’m so sorry you’ve received the wrong colour again and that our response felt bland. That isn’t what we want for you, and I understand how disappointing this must be. We will be in touch today to make sure this is fully resolved and that your query isn't left outstanding. We would love to make your next experience a better one for you.

Posted 3 months ago

“Always nice designs easy to weat and smart”

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Posted 3 months ago

Hi Brigitte, Thank you for your lovely feedback. We’re really glad you like the designs and find them easy to wear and smart. Kind regards, Team Whistles

Posted 1 week ago

“Overpriced brand, the quality doesn't always match up to the price, but fairly good value in the sale.”

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Posted 3 months ago

Hi Catherine, Thank you for sharing your thoughts. We’re glad you find some value in the sale, and we’ll take your note on price versus quality on board. If there’s anything we can do to help you with future purchases, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Exellent service.”

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Posted 3 months ago

Hi Anne, Thank you for your feedback. We’re glad you received excellent service and we’re here if you need anything else. Kind regards, Team Whistles

Posted 1 week ago

“Quality materials with attention to detail. Always happy with any purchase ordered online.”

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Posted 3 months ago

“The whistles pocket long sleeve tee is a 100% cotton. It is thick and superb quality and im so happy I decided to buy it.”

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Posted 3 months ago

“I was very impressed with the overall service including that from your staff at the Bromley branch.”

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Posted 3 months ago

“Excellent customer service. Speedy delivery. Coat arrived very well wrapped.”

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Posted 3 months ago

“Beautiful dress and fits perfectly. Love it”

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Posted 3 months ago

“Sadly this jacket did not fit me very well. It was too boxy and unflattering. The colour was not ideal either so I returned it.”

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Posted 3 months ago

Hi there, we're really sorry the jacket didn't fit well and the colour wasn't to your liking. We understand how disappointing that can be, and we regret it didn't meet your expectations. If you'd like help with a return or explore other sizes/styles, please reply here or contact our team here: https://www.whistles.com/here-to-help/contact-us.html

Posted 3 months ago

“My item was delayed and the communication I recieved was good. However, the parcel was damaged when it arrived.”

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Posted 3 months ago

Hi there, Thank you for your feedback. We’re glad the communication about the delay was good, and we’re very sorry that the parcel arrived damaged. Please could you send us your order number and, if possible, a photo of the damage? We’ll arrange a replacement or a refund as quickly as possible. Kind regards, Team Whistles

Posted 1 week ago

“Style suited ok but colour did not, so returned. Would have bought the raspberry colour but sold out in size Small.”

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Posted 3 months ago

Hi Pauline, Thank you for your feedback. We’re glad the style worked for you, and we’re sorry the colour wasn’t a match. If you’d like, we can set up a restock alert for raspberry in Small or help you find an alternative colour you’ll love. Kind regards, Team Whistles

Posted 1 week ago

Whistles is rated 4.3 based on 1,330 reviews