Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,189 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I am a short person, writing a short review. Grateful for your petite range which never fails to succeed for me. Quality items, speedy service, easy returns. Whats not to like?”

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Posted 3 months ago

“Whistles clothing is always great quality and I'm so pleased that you are doing a petite range.”

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Posted 3 months ago

“Don’t reply to emails. Can’t speak to a human. Put on sales and can’t meet demand!!”

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Posted 3 months ago

Hi there, we’re so sorry for the frustration you’ve described. Not being able to speak to someone and the delay in email response is not what we would wish for our customers. Your query has since been resolved, but if you need anything else from us please reach out. https://www.whistles.com/here-to-help/contact-us.html

Posted 2 months ago

“Prompt delivery and returns. Not always a good fit for me.”

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Posted 3 months ago

“Always interesting styles and good materials”

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Posted 3 months ago

“I love there clothes Good quality and style”

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Posted 3 months ago

“Love Whistles. Have been shopping him for a few decades (LOL) and continue to find stunning pieces at affordable prices.”

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Posted 3 months ago

“It used to be a good brand. Now is an operational joke. Badly managed in every aspect, sizing, information, delivery, customer service. And fashion slightly on outdated side. Not what it used to be.”

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Posted 3 months ago

Hi Izabela, we’re really sorry to hear that your experience with us has fallen short and that the brand isn’t meeting your expectations anymore. We understand how frustrating issues with sizing, information, delivery, and customer service can be, and we regret the impact this has had on your view of our fashion. We would love to make your next experience a much smoother one.

Posted 2 months ago

“Great brand, timely delivery”

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Posted 3 months ago

“I purchase the majority of my clothes from Whistles. Sometimes I get it right but when I don’t I have the option to return. The design and quality is usually amazing.”

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Posted 3 months ago

“Delivery was prompt. Ordering online is easy and straightforward. Gets updates regularly about the order until delivery.”

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Posted 3 months ago

“I have come to expect great customer service from Whistles. So easy to communicate, great people and nothing is too much trouble. Returns are super easy, refunds are quick and reliable. Never had a problem that wasnt easily resolved and I buy a lot from Whistles. Honestly, cannot fault them.”

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Posted 3 months ago

“Fab fashion and designs”

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Posted 3 months ago

“This is second ask for review for the order I never received .”

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Posted 3 months ago

Hi Neringa, I’m really sorry you haven’t received your order and for the hassle of this being raised again. It looks like your order has since arrived, we hope it is perfect for you and we hope to make your next experience a smoother one.

Posted 2 months ago

“Quite overpriced for things of mediocre quality.”

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Posted 3 months ago

We’re incredibly to hear that you found the quality of our items did not meet your expectations. We understand how disappointing this must have been, and we regret that our products did not provide the value you were hoping for. Thank you for sharing your feedback so we can work to improve for future products.

Posted 3 months ago

“The customer service required to do an exchange was pretty subpar, and so I kept an order I would have otherwise returned. It came with further defects which destroyed other pieces in my wardrobe.”

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Posted 3 months ago

We’re truly sorry that the customer service you received during your exchange was subpar and that your order caused further issues with your wardrobe. We understand how upsetting and frustrating this must have been, and we regret that both our service and the quality of the items fell short of your expectations. Thank you for sharing your experience so we can work to improve for future orders.

Posted 3 months ago

“Ordered a personalized gift bag which hasn’t arrived yet”

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Posted 3 months ago

We’re truly sorry that your personalised gift bag hasn’t arrived yet. We understand how disappointing this must be, especially for a special order, and we regret that our service has fallen short. Thank you for bringing this to our attention, please reach out to us below for assistance. https://www.whistles.com/here-to-help/contact-us.html

Posted 3 months ago

“Great service”

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Posted 3 months ago

“I am still to receive a refund for our of the items”

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Posted 3 months ago

Hi Maggie, we’re really sorry your refund was delayed. This isn’t the experience we want for you, and we understand how frustrating this must be. It looks like your refund has since been processed, we look forward to making sure your next experience is a smoother one.

Posted 2 months ago

“Poor communication due to placing an order for an item that wasn’t available. Poor quality of materials due to damage on purse.”

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Posted 3 months ago

Hi Natalie, we’re so sorry for the poor communication and that the item wasn’t available, as well as the damage to your purse. We understand how disappointing that must have been. It looks like your query has since been resolved, we hope to make your next experience a better one.

Posted 2 months ago

Whistles is rated 4.2 based on 1,189 reviews