Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,189 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used whistles before and the quality of the goods are extremely high”

Helpful Report

Posted 2 months ago

“Whistles deliver promptly and getting a refund was very easy.”

Helpful Report

Posted 2 months ago

“Edinburgh shop was helpful and informative”

Helpful Report

Posted 2 months ago

“Tried to contact customer services using the number in my order form (inside package that I collected in store). Number unobtainable. Emailed customer services, who directed me to the website! Used the chatbot, which then just cut off as too busy. Found another telephone number. I was on hold for over 10 minutes, and was then cut off. Local store could not provide refund or exchange. Local store gave me a parcel badge to return free of charge. Lots of time wasted. Useless customer service. If I don’t have a gift card (that I used for this purchase) I would never shop here again. I just hope that I actually get my refund. Having said that, Dora, in the Beaconsfield store was extremely apologetic and helpful in as much she was able to help. Very disappointed.”

Helpful Report

Posted 2 months ago

Hi Natalie, we’re truly sorry for the trouble you’ve had contacting us and for the poor experience with our customer service. This isn’t what we want for our customers, and we regret the frustration it caused. We’d like to help get this sorted. Please reach out here so we can assist with your refund or any further help: https://www.whistles.com/here-to-help/contact-us.html

Posted 2 months ago

“Excellent return service”

Helpful Report

Posted 2 months ago

“I like shopping at Whistles, the products are always good quality.”

Helpful Report

Posted 2 months ago

“I don't buy from whistles regularly but the grey wool coat was an early Christmas treat to myself. It's lovely and arrived very quickly. Robust packaging.”

Helpful Report

Posted 2 months ago

“Live Whistles clothes as fit is great.”

Helpful Report

Posted 2 months ago

“Have always loved Whistles. I prefer to go to the shop but sadly the shop nearest me has closed, fortunately the orders / returns are very efficient. Thank you”

Helpful Report

Posted 2 months ago

“As always great cut and quality. Slightly pricey for me on a regular basis but worth it for investment pieces.”

Helpful Report

Posted 2 months ago

“effecient great service greaat clothes”

Helpful Report

Posted 2 months ago

“I liked the material and style but absolutely huge on Mr”

Helpful Report

Posted 2 months ago

“Good selection of garments”

Helpful Report

Posted 2 months ago

“You need to sort yourselves out”

Helpful Report

Posted 2 months ago

Hi Hayley, we’re really sorry you’re unhappy and that things aren’t working as they should. We’d like to understand what went wrong and help fix it. Please tell us how we can help and contact our team here: https://www.whistles.com/here-to-help/contact-us.html and we’ll sort it out promptly.

Posted 2 months ago

“Quick delivery every time well done 👏”

Helpful Report

Posted 2 months ago

“I'm a 14 or M but find the sizing at Whistles a little hit and miss. That being said, their clothes tend to be of excellent quality and are affordable if you keep a judicious eye on the sales.”

Helpful Report

Posted 2 months ago

“Always stylish and good quality”

Helpful Report

Posted 2 months ago

“Well-priced, good quality fashion brand - great for smart workwear and occasion wear! Beautiful accessories too.”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Good quality clothes.”

Helpful Report

Posted 2 months ago

Whistles is rated 4.2 based on 1,189 reviews