Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,297 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I have’s received my order which included this cardigan and a pair of trousers. An email from a courier claimed to have delivered my package but I did not receive it. I have sent a message to your customer service team with the order number but am still waiting for a reply. And it’s impossible to get through on the phone.”

Helpful Report

Posted 2 months ago

Hi Sara, We’re sorry to hear your delivery wasn’t received and that you’re having trouble reaching us. Please reach out to our team via live chat today for an update/resolution. Kind regards, Team Whistles

Posted 2 months ago

“Very happy with purcase”

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Posted 2 months ago

Hi Elizabeth, Thank you for your review. We’re glad you’re very happy with your purchase. Kind regards, Team Whistles

Posted 2 months ago

“Always well cut styles.”

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Posted 2 months ago

Hi Lorna, Thank you for your review. We’re glad you find our styles always well cut. Kind regards, Team Whistles

Posted 2 months ago

“Great selection of styles in petite size”

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Posted 2 months ago

Hi Pooja, Thank you for your lovely review. We're glad you found a great selection of styles in petite size. Kind regards, Team Whistles

Posted 2 months ago

“For me, always great quality, delivered promptly. Lastest item - can't wear at the moment, it's too hot!”

Helpful Report

Posted 2 months ago

Hi Jenny, Thanks for sharing your feedback. We’re glad you find the quality great and that delivery was prompt. Sorry to hear the latest item isn’t wearable right now due to the heat. Kind regards, Team Whistles

Posted 2 months ago

“I love this dress it’s gorgeous really flattering and such good quality”

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Posted 2 months ago

Hi Dawn, Thank you for your lovely review. We're thrilled you find the dress gorgeous, flattering, and of good quality. Kind regards, Team Whistles

Posted 2 months ago

“This was my first purchase from Whistles as I have a special occasion coming up. My entire wardrobe is size 16 bottoms and size 18 tops. I ordered this dress in a size 18. It was too small and I was devastated - the dress was lovely but far too small. As it was what I would call an expensive purchase I expected sizing to be more generous. I cannot overstate how disappointed I was - returned the next day.”

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Posted 2 months ago

“Dress is absolutely beautiful, very special and the colour in my opinion is gorgeous. I’m a size 8 and this was a perfect fit. A very special dress. My only negative is the dress was very creased and because I wanted to be sure it looked its best I took it to my local dry cleaners who did a great job but at a cost of £16.50. I think Whistels you need to consider the packaging of these delicate high cost garments. However, that said I am very happy with this lovely dress.”

Helpful Report

Posted 2 months ago

Hi Jacqueline, Thank you for your lovely review. We’re glad you find the dress beautiful and that it fits perfectly. We’re sorry about the creasing and understand the extra cost you incurred for cleaning. Kind regards, Team Whistles

Posted 2 months ago

“Love Whistles clothes. Beautiful, quality clothing.”

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Posted 2 months ago

Hi there, Thank you for your lovely review. We’re glad you love Whistles and find the clothing beautiful and of good quality. Kind regards, Team Whistles

Posted 2 months ago

“My experience of Whistles is new, but I'm impressed so far!”

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Posted 2 months ago

“High quality fashion”

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Posted 2 months ago

Hi there, Thank you for your feedback. We’re glad you’re enjoying the high quality fashion. Kind regards, Team Whistles

Posted 2 months ago

“Love Whistles style and quality.”

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Posted 2 months ago

“Very good service and great communication throughout delivery timeline.”

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Posted 2 months ago

Hi there, Thank you for your lovely review. We’re glad to hear you had very good service and great communication throughout the delivery timeline. Kind regards, Team Whistles

Posted 2 months ago

“Great quality and fits very well”

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Posted 2 months ago

Hi Pamela, Thank you for your review. We’re glad you’re happy with the great quality and how well it fits. Kind regards, Team Whistles

Posted 2 months ago

“Nice simple dress, but it arrived in a very poor state due to bad packaging. It would need alot of ironing or steaming before wearing. I have many linen items in my wardrobe, love the relaxed way linen looks after wearing. This dress looked like it had been slept in for a few nights and it was supposedly brand new! I liked the style though and will need a smaller size, which I have ordered. Hopefully it will arrive better packaged.”

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Posted 2 months ago

“Staff were super helpful and very friendly”

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Posted 2 months ago

Hi Neeta, Thank you for your kind words. We’re glad the staff were super helpful and very friendly. Kind regards, Team Whistles

Posted 2 months ago

“Beautifullly made cardigan and so lovely to wear!”

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Posted 2 months ago

Hi Carole, Thank you for your lovely review. We're glad you find the cardigan beautifully made and lovely to wear. Kind regards, Team Whistles

Posted 2 months ago

“Quick delivery and no problems receiving a refund, thank you!”

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Posted 2 months ago

“I've shopped at Whistles for a very long time ie since the 1980s. Many garments that I treasured over the years were from Whistles - cutting edge designs, comfortable and perfect fit. I still have grey bootleg jeans from the 90's. I feel that recently, I'm not as aligned with the brand as I used to be. But pleased to hear there's a relaunch happening.”

Helpful Report

Posted 2 months ago

“Due to you using Everi as your courrier I STILL have not received this dress!!! It has been out for delivery twice and both times failed to be delivered - this is ALWAYS the case with Everi! I strongly suggest you change your courier company!”

Helpful Report

Posted 2 months ago

Hi Jane, We’re sorry to hear about the delivery problems with Evri and that your dress hasn’t arrived after two attempts. We understand how frustrating this must be. Please share your order number so we can look into this with the courier and provide an update. Kind regards, Team Whistles

Posted 2 months ago

Whistles is rated 4.3 based on 2,297 reviews