Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,330 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Staff at Muswell Hill branch extremely pleasant and helpful”

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Posted 3 months ago

Hi there, Thank you for your lovely feedback. We’re delighted that the Muswell Hill team were extremely pleasant and helpful. We’ll pass your kind words to them. We look forward to welcoming you back soon. Kind regards, Team Whistles

Posted 1 week ago

“Can be a bit hit and miss style wise but when they get it right they definitely get it right”

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Posted 3 months ago

Hi Lesley, Thank you for sharing your feedback. We’re glad that when we get it right, we nail it, and we’ll keep working to improve the rest of the time too. If you ever want to share more details or have any questions, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

“I am still waiting for my order so no idea if I like them or not.”

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Posted 3 months ago

Hi Effie, I’m really sorry you’re waiting for your order. Please could you share your order number via email, so we can check the status with our team and provide you with an update as soon as possible? If there’s any issue, we’ll help resolve it promptly. Kind regards, Whistles Customer Care

Posted 2 months ago

“Fast delivery and nice jumper”

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Posted 3 months ago

“I love whistles but would not recommend the top I bought which is what I thought I was reviewing. Was very small.”

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Posted 3 months ago

Hi there, Thank you for taking the time to leave feedback. We're glad you love Whistles overall, and we're sorry the top you bought was too small. If you'd like to exchange for a different size or style, we can help. Please let us know your order number and preferred size, and we'll assist with an exchange or return. Kind regards, Team Whistles

Posted 1 week ago

“Always prompt with delivery and no hidden costs.”

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Posted 3 months ago

“Still a favourite go to brand, shame so many stores have closed though as I prefer trying things on and also used to find the free delivery to store a good option”

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Posted 3 months ago

“promt delivery”

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Posted 3 months ago

“Gorgeous dress would work in a lot of venues”

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Posted 3 months ago

“Very efficient ! I had to turn another coat and it was very quick to respond and refund. This one is a perfect fit.”

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Posted 3 months ago

“This was my first order and the experience went beyond my expectations”

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Posted 3 months ago

“Beautiful coat just what I was looking for. Colour, cut and fit perfect. I’m normally a size 8 but got the size 4 coat as oversized style. Goes with formal or casual wear. Delivery was quick and well packaged and protected”

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Posted 3 months ago

“Great sillouette. So happy with these jeans. I have never bought multiples, until now.”

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Posted 3 months ago

“The blouse I received was a complete creased mess,I had to take it to a dry cleaners to take out creases then it was beautiful. Hangs on my body really well,fit is perfect. But if this is an example of what is sent out I won't be ordering again,and if I'd paid full price I would have returned immediately.”

Helpful Report

Posted 3 months ago

Hi Pamela, Thank you for your feedback. We’re glad the fit was perfect, but we’re sorry the blouse arrived creased. This isn’t up to our standard. We’ll review packaging and fabric care to improve things. If you’d like, we can arrange a replacement or refund. Please share your order number and whether you’d prefer an exchange or a refund. Kind regards, Team Whistles

Posted 1 week ago

“Love whistles style and quality”

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Posted 3 months ago

“Great skirt, was a little big which could have worked by wearing lower on hips. However as the skirt was folded into the smallest package and placed into only what i can describe as an envelope, it was so creased. The envelope packaging is not suitable for your garments….the end was torn and the skirt was wet when it arrived.”

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Posted 3 months ago

Hi Michala, I’m really sorry to hear about the crease and the packaging issues with your skirt, and that it arrived wet. This isn’t the experience we want for our customers. Could you please share your order number via email with our Customer Care team and we can look into this further for you. Kind regards, Whistles Customer Care

Posted 2 months ago

“Delivery was great, but packaging was awful,coat was wrapped in badly torn paper and tape. Not great first impressions. Being in a plastic bag the coat did smell. Wrong on my part I should have checked website. About not getting postage refunded. This would put me off purchasing again”

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Posted 3 months ago

Hi Wilma, Thank you for your feedback. We’re sorry the packaging and scent affected your first impression, and we understand your frustration about the postage refund. We’ll pass your comments to our team and can help explore the refund options if applicable. If you’d like to discuss return or exchange options, please contact webchat or support so we can assist. Kind regards, Team Whistles

Posted 2 months ago

“Good company with lots of choice”

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Posted 3 months ago

“Good products.”

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Posted 3 months ago

“Taken into Whistles by my "thirty something" daughter and very pleasantly surprised by the range and quality of the garments. Pleasant, attentive shop assistants. Subsequently purchased online.”

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Posted 3 months ago

Whistles is rated 4.3 based on 1,330 reviews