Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,189 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I can’t review it as having paid for it I was told it was out off stock.”

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Posted 2 months ago

Hi Susan, I’m really sorry you were told it was out of stock and that you couldn’t review your purchase. That isn’t the experience we want for you. Your feedback is important and we hope to make sure your next order is perfect for you.

Posted 2 months ago

“Whistles are brilliant, and customer care is second to none! They respond quickly if there's an issue - at this time of year refunds take a little longer but - to be fair that's to be expected... right??”

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Posted 2 months ago

“Hello Whistles Unfortunately i had to return the jumper because it was too big. I was hapy with it apart from thta. The return date was TUesday 9th December . I ealise this is a busy time for you, but hope you have received it now and can send me a refund.Many thanks Jane Andrews”

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Posted 2 months ago

“Absolutely love this. Soft and warm with a cheeky kick detail at the back.”

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Posted 2 months ago

“It was awful shapeless and material really hard like a sack cloth I returned it as thought it would be like soft jersey”

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Posted 2 months ago

Hi Lesley, I’m really sorry the item didn’t meet your expectations and felt stiff and shapeless. That’s not what we want for you, and I understand how disappointing this must be. Your feedback has been noted, so that we can improve for our wonderful customers.

Posted 2 months ago

“The lovely staff are SO friendly and helpful while maintaining professionalism.”

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Posted 2 months ago

“Love the range of designer clothes & customer service are always very helpful.”

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Posted 2 months ago

“Good selection of fashionable clothes, well made, nice materials that are long lasting.”

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Posted 2 months ago

“Gorgeous clothes! However, quite expensive.”

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Posted 2 months ago

“fast trackable delivery. Easy to navigate website”

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Posted 2 months ago

“Still waiting for Evri to deliver!!!”

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Posted 2 months ago

Hello Sarah, I’m really sorry Evri did not deliver your order on time. We understand how frustrating this is, and we would love to make sure your next delivery is perfect for you. Your query has since been resolved, have a wonderful day.

Posted 2 months ago

“Love it, bought the petite size and it fits perfectly. I’ve had loads of lovely comments”

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Posted 2 months ago

“Great selection with very good service”

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Posted 2 months ago

“Ordered the Phoebe Black Leather Dress as a Christmas present for my wife. Luckily she tried it on as we discovered 4 of the poppers were damaged. For this price point I would expect better quality control. I had to wait almost a week for a response from customer service by which time I had returned the dress. I still have not received a refund and the response from customer service was poor at best. Terrible experience all round.”

Helpful Report

Posted 2 months ago

Hi Chris, we are so sorry for the damaged poppers and for the delay in getting back to you, plus the unresolved refund. This isn’t the experience we want for you. As your query has since been resolved, we will make sure your next experience is a much smoother one for you.

Posted 2 months ago

“Good quality clothes. Efficient delivery.”

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Posted 2 months ago

“Lovely trousers, and great length for me (149cm). Only thing the hook and eye didn't last very long. But that's an easy fix by myself.”

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Posted 2 months ago

“Ridiculous over the top packaging for a pair of earrings. Would not use this company again”

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Posted 2 months ago

Hi Tony, I’m really sorry you found the packaging for the earrings to be excessive. We appreciate your feedback and will pass it on so that we can make any necessary amendments for our customers.

Posted 2 months ago

“beautiful and comfortable, fits like a glove, could not recommend enough.”

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Posted 2 months ago

“Contemporary style for grown ups.”

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Posted 2 months ago

“Lovely warm dress in a great charcoal colour. But it is very large, I had to return it even though one size smaller than my usual size.”

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Posted 2 months ago

Whistles is rated 4.2 based on 1,189 reviews