Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,330 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Lovely jacket , it's not a short jacket , but it's lovely and warm”

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Posted 3 months ago

Hi Sandra, Thank you for your lovely review. We’re glad you find the jacket lovely and warm. If you’d like any help with sizing or other styles, we’d be happy to assist.

Posted 2 months ago

“Love these trousers as they are well made and linen.”

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Posted 3 months ago

Hi Mandy, Thank you for your lovely 5-star review. We’re so glad you love the trousers! We look forward to welcoming you back soon!

Posted 2 months ago

“I love Whistles...quality items”

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Posted 3 months ago

Hi Fiona, Thank you for your lovely review. We’re so glad you love Whistles and that you find quality items. We look forward to welcoming you back soon.

Posted 2 months ago

“Super fast and efficient delivery”

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Posted 3 months ago

Hi Gail, Thank you for your lovely 5-star review. We’re thrilled you found our delivery super fast and efficient. We look forward to welcoming you back soon!

Posted 2 months ago

“I returned two dresses to whistles as they did not resemble the picture, they were not true to colour. The return cost me €20, I will not shop online through them again. I received the items on 15/01/2026 and returned on same day and have not been notified of the refund nor has it been processed. Very poor service on the site, I would avoid it.”

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Posted 3 months ago

Hi there, I’m really sorry to hear about the colour/fit issue and the return refund delay. This isn’t the experience we want for our customers. Please could you share your order number and the return receipt with our Customer Care team? We can then get tis looked into for you further. Kind regards, Whistles Customer Care

Posted 2 months ago

“Quality clothing at affordable prices”

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Posted 3 months ago

Hi Helen, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying quality clothing at affordable prices. We look forward to welcoming you back soon!

Posted 2 months ago

“I sent back a size 16 and paid again for a 14 to be sent out. That was three weeks ago - still no coat Customer service extremely poor”

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Posted 3 months ago

Hi Pat, I’m really sorry for the delay and the trouble with returning your order. That isn’t the experience we want for our customers. Could you please share your new and old order number with our customer care team? We can then arrange a refund and chase the delivery for you as soon as possible. Kind regards, Whistles Team

Posted 2 months ago

“Good quality clothing & service”

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Posted 3 months ago

“Whistles has become one of my favourite clothing brands - stylish and classic”

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Posted 3 months ago

“Fit was good especially as being petite.”

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Posted 3 months ago

“Whistles is a premium brand and I’m really pleased with my purchases.”

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Posted 3 months ago

“Great product. Fast delivery.”

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Posted 3 months ago

“One of my go to brands especially when they have discounts and sales”

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Posted 3 months ago

“Fit is superb”

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Posted 3 months ago

“The dress is very elegant. It can be dressed up for the evening. I’m sure I’m going to be wearing this dress for years!”

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Posted 3 months ago

“I have no idea what the boot is like (probably ky quite nice!!) because for my second delivery in 3 months it was again NEVER delivered by Evri. The first one Whistles said was with Evri (and I tend to believe them ) but Evri “never received it!!!” And the second one was sent by Whistles on the 9th Jan for my order of 8th Jan and it was showing on Evri tracking as with them from 03:48 on 10th Jan - it had however still not gone out for delivery at all on 19th Jan when I gave up waiting. I will NEVER be ordering direct from Whistles ever again. If John Lewis has it I will order from there but I was a good customer for Whistles so they will lose out as John Lewis don’t carry a fair bit of their catalogue.”

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Posted 3 months ago

Hi there, I’m really sorry to hear about the repeated delivery issues with Evri and the impact this has had on your experience with Whistles. This isn’t the experience we want for our customers, and I understand your frustration. Please could you share your order number with out Customer Care team and we can investigate the non-delivery and ensure you’re supported with a suitable resolution. Thank you for your patience, and we’ll do our best to sort this out quickly. Kind regards, Whistles Team

Posted 2 months ago

“I am impressed with the quality of Whistles options. My order did take a bit of time to arrive but I am in LA and they did come overseas. All in all it was a reasonable amount of time with an extremely easy process.”

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Posted 3 months ago

Hi Anna, Thank you for your lovely feedback. We’re glad you’re impressed with the quality of Whistles options and that the ordering process was easy. Apologies for the longer delivery time, but we’re happy it arrived eventually. We’ll be here if you need any further assistance. Kind regards, Team Whistles

Posted 1 week ago

“Great selection of good quality fashion”

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Posted 3 months ago

“Great clothes”

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Posted 3 months ago

“Always like Whistles clothes, good quality. Always my go to store”

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Posted 3 months ago

Whistles is rated 4.3 based on 1,330 reviews