Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Ordered two dresses and one item which came was not even a dress, it was a top, although it had the dress tag on it! Returned them both and the correct item was refunded straightaway but no mention of the other wrong item. An email I sent explaining just generated a general AI response if edit 14(!) working days to see if refunded! Erm, nope not doing that - nearly 3 weeks to see if they might refund. Strongly worded reply and threat to report to trading standards got a better response, although we’ll see how long the refund actually takes. Won’t shop here again”

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Posted 3 months ago

“Vvvvvvvvvvv”

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Posted 3 months ago

“Way too big! There is oversize and then there is this! I’m usually a 10, ordered a 8 first, was too big, got a 6 and still too big :/”

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Posted 3 months ago

“It is too big, I returned the dress on 21st July. Please refund £159.”

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Posted 3 months ago

“Happy with the delivery”

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Posted 3 months ago

“I ordered a size 18 - should have ordered a size 16 but I'm fine with it. The quality is lovely and if it's a little large - better that than too small. Love the feel and it's so comforting to wear.”

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Posted 3 months ago

“I’ve worn this brand for years - it’s not wholly to my taste but the quality of the clothing means I keep an eye on what’s new & there is usually something that catches my eye!”

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Posted 3 months ago

“Prompt delivery. Lovely quality dress and very comfortable to wear. Had to size down to 10 as size 12 too generous.”

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Posted 3 months ago

“I sent the barrel leg trousers back for a refund. They recieved the parcel on 1st July. I have still not had the money refunded. I have emailed customer services but haven't had a reply. They don't answer the phone despite hanging on for many minutes. Altogether very poor and unacceptable service.”

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Posted 3 months ago

“Great shop in Old Amersham with very helpful staff !”

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Posted 3 months ago

“Good quality clothes, excellent when sales are on and you can get 50% reduction”

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Posted 3 months ago

“My new go to store. Toast is so yesterday.”

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Posted 3 months ago

“Friendly staff, ordered online & picked up from store in matter of days”

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Posted 3 months ago

“This shirt is stunning. Love that it accentuates my waist. Material is so soft. I’m a size 10 and it fits perfectly”

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Posted 3 months ago

“Always good quality goods. When I have returned items, the process is prompt and smooth”

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Posted 3 months ago

“My parcel never arrived. I had communication to say it was due for delivery next day. It didn't arrive. I checked tracking which said it was being returned to sender! There was with no attempt to deliver. It was several items. Online bot unavailable. Couldn't keep waiting. It seems I have paid and received nothing! Impossible to speak to anyone. Appalling service which may be Evri's fault - I don't know. Whistles not open to explanation/communication.”

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Posted 3 months ago

“Love shopping at Whistles. Designs and quality are very good with a lot of choice.”

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Posted 3 months ago

“This relates to the woeful returns process. Really unhelpful.”

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Posted 3 months ago

“Can wait a long time for an on-line delivery,even if ordered for next-day delivery”

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Posted 3 months ago

“I love the idea, that they have quite a big range of petit dresses. UNFORTUNATELY they don't know how to convert UK-sizes to European sizes. So when you order European size 46, you get European size 48 (shown in the label and experienced in on my body.) Later, when I was annoyed by the fact that I got a wrong size, I checked in the on-line shop that they make this mistake on a regular basis. So for European customer I advise to buy either one size smaller or use the UK-sizes.”

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Posted 3 months ago

Whistles is rated 4.3 based on 2,455 reviews