Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,330 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great trousers. Prefer classics to the more out there Whistkex stuff but they’re always great”

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Posted 2 months ago

Hi Claire, Thank you for your lovely 5-star review. We’re glad you’re enjoying the Camilla Wide Leg Trousers and that you appreciate the classic styles. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“I found Customer Services difficult to contact. When I was successful, was given discount codes which didn't work. Contacted the chat line, was again given codes which didn't work. Eventually Customer Services answered. I ordered the sweater over the phone.”

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Posted 2 months ago

Hi Linda, I’m really sorry you had trouble contacting us and that the discount codes didn’t work. That shouldn’t happen, and I appreciate you sticking with it to order the sweater. If you’d like, I can look into the codes you received and make sure you have a working discount. Please share the codes, and I’ll get this sorted for you. Please do this via email or live chat. We’ll also review our chat and phone follow-up processes to make them easier to reach and more reliable. Kind regards, Team Whistles

Posted 1 week ago

“Prompt delivery and lovely packaging”

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Posted 2 months ago

“Always great service and very happy with the style and quality of the fashion.”

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Posted 2 months ago

“Looked beautiful on paper, perfect colour and style. Arrived very creased. Tried it on, well I was not expecting such a misshapen pair of trousers.. and The waist fitted nicely, bit the rest was ridiculous. The crutch hung down and baggy alround. Legs were 6" too long. Maybe it was a manufacturing fault.”

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Posted 2 months ago

Hi Elaine, I'm really sorry to hear your trousers arrived the fit was not right. We hope you have been able to return for a swift refund. Kind regards, Team Whistles

Posted 2 months ago

“Arrived like rag,couldn’t believe how dreadful it looked”

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Posted 2 months ago

Hi Evelyn, I’m really sorry to hear the item arrived in such poor condition. This isn’t the experience we want for our customers. Please reach out to us via webchat or email so we can resolve this for you. Kind regards, Team Whistles

Posted 2 months ago

“Poor quality and dreadful post purchase service.”

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Posted 2 months ago

Hi Juliette, I’m really sorry to hear about the poor quality and post-purchase service. This isn’t the experience we want for our customers. I can see this has been raised with our team and we’ll review it promptly to resolve any issues. Kind regards, Team Whistles

Posted 2 months ago

“Dress very small for a size 14 therefore sent back , reordered next size up paid for next day delivery , still waiting now day 4 , Disappointed !”

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Posted 2 months ago

Hi Susan, I’m really sorry to hear the sizing caused inconvenience and the delivery delay has been frustrating. We’ve noted your feedback and will pass it on to our team to help improve future orders. If you’d like, we can assist with with the return for a refund. Please contact webchat or support so we can help you with the best option and track your order. Kind regards, Team Whistles

Posted 2 months ago

“Jeans fit perfectly.”

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Posted 2 months ago

“I did not ever receive these trousers and I am still waiting for my refund!”

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Posted 2 months ago

Hi there, I’m really sorry you didn’t receive the trousers and are still waiting for your refund. This isn’t the experience we want for our customers. Please reach put to us via webchat or email so we can assist in resolving this for you. Kind regards, Team Whistles

Posted 2 months ago

“I do love Whistles clothes, they just make me feel and look good.”

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Posted 2 months ago

“I'm completely in love with my denim‑lace khaki dress from Whistles. The blend of textures is so effortlessly elegant, and the cut is exactly what makes their style stand out, clean, modern, and quietly confident. Every time I buy from Whistles, I’m reminded why I keep going back: the quality is consistent, the designs are timeless, and the fit always feels like it was made with real women in mind. This dress is no exception. It’s unique, flattering, and beautifully crafted. Highly recommended.”

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Posted 2 months ago

“Excellent service goods arrived promptly well packed”

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Posted 2 months ago

“Excellent service. Good quality.”

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Posted 2 months ago

“Great customer service and good quality items.”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re really glad to hear you enjoyed the great customer service and the quality of our items. We’ll be sure to pass your kind words to the team. Kind regards, Team Whistles

Posted 1 week ago

“An excellent service, delivery was quick and the cost is good value for the money. I recommend it any day”

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Posted 2 months ago

“Whistles clothes are still great quality and value for money / unfortunately the same can’t be said for a lot of other retailers who are now using a mix of materials which are cheaper and are also much smaller! Even underwear and shoes!!”

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Posted 2 months ago

“Fast delivery, easy return.”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re glad to hear you had fast delivery and an easy return experience. If you need any assistance in the future, we’ll be here to help. Kind regards, Team Whistles

Posted 1 week ago

“What a fabulous jacket for the money. I ordered it and really wanted to love it, I did as the quality is excellent but it just did not suit me! Very upset that I had to send it back. I am a size 12 and it comes up big so a small was a great fit.”

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Posted 2 months ago

Hi Jo, Thanks so much for sharing your experience. We’re glad the quality met your expectations and that a smaller size would have been a better fit. If you’d like, we can assist with an exchange or arranging a return. Whatever works best for you. Kind regards, Team Whistles

Posted 1 week ago

“I love whistles sweaters, great colours and fit with lovely seam details”

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Posted 2 months ago

Hi Jennifer, Thank you for your lovely feedback. We’re thrilled you’re enjoying the colors, fit, and seam details of our Whistles sweaters. We appreciate your support and hope to see you again soon. Kind regards, Team Whistles

Posted 1 week ago

Whistles is rated 4.3 based on 1,330 reviews