Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,188 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes took a while to arrive but it was over the Christmas/New Year period so it’s not unusual.”

Helpful Report

Posted 1 month ago

Hi Elaine, Thank you for your lovely 5-star review. We’re glad you’re happy with the product, and we appreciate your understanding about the delivery timing during the Christmas/New Year period. We look forward to welcoming you back soon.

Posted 1 month ago

“I have bought two wonderful items now from Whistles, and being short I’m delighted they have a Petite range, and I have bought THE most divine dark plum long jersey dress from them, as well as the black jersey sparkle shirt. They both look absolutely amazing on.”

Helpful Report

Posted 1 month ago

Hi Christina, Thank you so much for sharing your lovely 5-star review. We’re thrilled you’re happy with your purchases and that the Petite range suits you so well. It’s wonderful to hear you love the dark plum dress and the black jersey sparkle shirt. We look forward to welcoming you back soon!

Posted 1 month ago

“Always good quality and a wide range of pieces. I wish the petite range was more extensive as at 5' 3' I always end up having pieces shortened and this adds quite a bit of extra cost.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely 5-star review. We’re glad you enjoy the quality and range of pieces. We appreciate your feedback about the Petite range and understand the extra cost of alterations. We’ll pass this to the team for consideration. We hope to welcome you back soon.

Posted 1 month ago

“Website: common. Styles: classic - boring. Quality: better than younger fast fashion high street brands. But not superior to other mature brands similarly positioned. Ie Jäger, Hobbs etc.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your thoughts. We appreciate the comparison with other mature brands and will take your feedback on website and style into account. If you have any specific suggestions or need help with product selection, please reach out and we’ll be glad to assist.

Posted 1 month ago

“Whistles shop is good but the online service is really poor with orders often being cancelled.”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry to hear about the online service and the cancelled orders. This isn’t the standard we aim for. If you require any help with a previous order, please do reach out to us. We appreciate your feedback and hope your next experience is much smoother.

Posted 1 month ago

“Love the trousers.”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for your lovely 5-star review. We’re thrilled you love the trousers! We look forward to welcoming you back soon.

Posted 1 month ago

“Pretty and flattering.”

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Posted 1 month ago

Hi Kim, Thank you! We're glad you think the design is pretty and flattering. We look forward to having your shop with us again soon! Whistles Customer Care

Posted 1 month ago

“Whistles have beautiful garments, but there petite section requires revising.”

Helpful Report

Posted 1 month ago

Hi Joyce, Thank you for your lovely 5-star review. We’re glad you love the garments from Whistles, and we appreciate your feedback about the Petite section—we’ll pass this to the team for consideration as we continue to improve.

Posted 1 month ago

“I opened the package and noticed a hole on one sleeve and a ladder in the material of other sleeve, low score is for dress, but whistles were quick & good at return process and providing refund”

Helpful Report

Posted 1 month ago

Hi Bernadette, I’m really sorry to hear about the defects you found in the dress. This isn’t our usual standard. I’m glad the return and refund were quick, our Customer Care Team are always determined to help. We hope your next purchase is perfect for you.

Posted 1 month ago

“The Fern jacket is wonderful.. the quilted lining makes it warm but not suffocating and it’s definitely waterproof- just caught in a downpour! Lovely shape too. Also would like to thank the staff in the Kingston shop for their amazing customer service. Excellent.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely 5-star review. We’re thrilled the Fern jacket kept you warm and dry in the downpour and that you love the shape. We’ll pass your kind feedback about our Kingston team to the store. We look forward to welcoming you back soon.

Posted 1 month ago

“Usually love but have recently had lots of items arrive broken or very strangely sized.”

Helpful Report

Posted 1 month ago

Hello Rachel, Thank you for sharing your feedback. We’re really sorry to hear about the issues you’ve experienced recently, as this is not the standard we aim to deliver. Please feel free to reach out to us at enquiries@whistles.co.uk and our team will be happy to look into this for you. We look forward to resolving this and improving your experience with us.

Posted 1 month ago

“Very poor quality and the sizing was way out For me as xs”

Helpful Report

Posted 1 month ago

Hi Pauline, I’m really sorry to hear you had a poor experience with the quality and the sizing. This isn’t what we want for you. Your feedback is extremely important to us, we hope your next purchase is perfect for you.

Posted 1 month ago

“Excellent quality. My style clothes.”

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Posted 1 month ago

Hi Amanda, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying the quality and that Whistles fits your style. We look forward to welcoming you back soon.

Posted 1 month ago

“I love Whistles. Always love their sizes too. Very happy with my red dress and wore it in New Year’s Eve. Thank you”

Helpful Report

Posted 1 month ago

Hi Colley, Thank you for your lovely 5-star review. We’re thrilled you love Whistles, the sizes, and your red dress for New Year’s Eve—amazing to hear. We look forward to welcoming you back soon.

Posted 1 month ago

“Love this dress, great fit and quality”

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Posted 1 month ago

Hi Angi, Thank you for your lovely 5-star review. We’re thrilled you love the dress and that the fit and quality meet your expectations. We look forward to welcoming you back soon.

Posted 1 month ago

“Ordering and delivery was very good considering that it was during the week before Christmas. Quality of item also very good”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely feedback. We’re really pleased to hear your order and delivery went smoothly, especially during the busy Christmas period, and that you’re happy with the quality of your item. We truly appreciate you taking the time to share this with us.

Posted 1 month ago

“I have purchased from Whistles before, the website is easy to navigate i can't comment on the Customer Service as I've not had any problems... I have returned one iteam (dress) so will bev nteresting too see how long the refund takes...”

Helpful Report

Posted 1 month ago

Hi Parvinder, Thank you for sharing your feedback. We’re glad you find the website easy to navigate. Regarding the return, once the item is received, refunds are processed promptly—usually within a few business days, depending on your payment provider. If you need any help tracking it, just drop us a note and we’ll assist. We hope to welcome you back soon.

Posted 1 month ago

“Whistles clothes are great quality and beautifully designed”

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Posted 1 month ago

Hi Jen, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying the quality and design of Whistles clothes. We look forward to welcoming you back soon.

Posted 1 month ago

“Whistles is my favourite clothing brand. I am delighted that there is a Petite range for those of us who are 5”3 and under.”

Helpful Report

Posted 2 months ago

Hello Sarah, Thank you so much for your kind words. We’re delighted to hear Whistles is your favourite brand and that you’re enjoying our Petite range. It’s wonderful to know it’s working well for you — we truly appreciate you taking the time to share your feedback.

Posted 1 month ago

“I was disappointed with the colour of the jumper, online the garment was described as pink but when I opened the package the jumper looked brown. The quality of the jumper was very good, just not a good colour.”

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear the colour didn’t meet your expectations, though we’re pleased you found the quality good. Your comments about the colour description are really helpful and will be shared with the team.

Posted 1 month ago

Whistles is rated 4.2 based on 1,188 reviews