Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,327 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order delivery quick. Found the 16 petite larger than I expected and longer. The fastening button is very difficult to open and close. Actual trousers very nice.”

Helpful Report

Posted 2 months ago

Hi Janice, Thank you for your lovely feedback about the ordering and delivery. We’re glad you’re happy with the trousers overall. We’re sorry to hear the fastening button is difficult to use. If you’d like, we can help with an exchange or provide guidance on a fit that might be easier to fasten. Kind regards, Team Whistles

Posted 1 week ago

“The perfect little jacket to dress up or wear casual. Love all the colours.”

Helpful Report

Posted 2 months ago

“Nice to see Whistles clothes back to the style and quality they used to be!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely feedback. We're thrilled to hear Whistles is back to the style and quality you love. We hope to see you in store soon. Kind regards, Team Whistles

Posted 1 week ago

“Love this coat great fit and stylish”

Helpful Report

Posted 2 months ago

“Excellent service in Ilkley store they ordered the correct size and colour I wanted..after trying on in store”

Helpful Report

Posted 2 months ago

“Quick delivery, easy to use website, quality items”

Helpful Report

Posted 2 months ago

“I received the coat very quickly. I didn’t receive the earrings at all! Eventually I received an email apologising for the delay and promising that I would be contacted again when they were finally dispatched. Nothing. I chased it up again and apparently they were “stuck in the system”; whatever that means. I opted for a full refund as they are now in the sale anyway. Not happy with my experience.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience with the earrings order. While I’m pleased the coat arrived quickly, I completely understand how frustrating it must have been not to receive the earrings, especially after being advised they would be dispatched and then having to chase the order yourself. The explanation that they were “stuck in the system” is certainly not the level of clarity or service we aim to provide, and I apologise for the inconvenience and disappointment this caused. Your feedback has been shared with our team so we can investigate what went wrong and ensure this doesn’t happen again. We truly value your custom and are sorry we did not meet expectations on this occasion. If there is anything further we can assist you with, please don’t hesitate to get in touch.

Posted 1 month ago

“very easy to order. delighted with blazer”

Helpful Report

Posted 2 months ago

“Shoulder a bit clumsy Lovely colour and fabric”

Helpful Report

Posted 2 months ago

Hi Kathleen, Thank you for your lovely feedback. We’re glad you like the colour and fabric, and we’re sorry the shoulder felt a bit clumsy. If you’d like, we can suggest tweaks or alternative styles that might fit better. Kind regards, Team Whistles

Posted 1 week ago

“Easy ordering and speedy delivery.”

Helpful Report

Posted 2 months ago

Hi Louise, Thank you for your lovely 5-star review. We’re so glad you found ordering easy and the delivery speedy. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“Usually love whistles clothes. Quality, delivery and promptness of returns. Plus the petite section is a massive positive for me.”

Helpful Report

Posted 2 months ago

Hi Lucy, Thank you so much for your lovely comments about our quality, delivery, returns process, and especially the petite range, that truly means a lot to us. We did notice the 1-star rating and we’re sorry if something didn’t meet your expectations on this occasion. If there was an issue with your recent experience, we’d really appreciate the opportunity to understand what went wrong and make improvements. Thank you again for your continued support, it genuinely means a great deal to us. Kind regards, Whistles Customer Care

Posted 2 months ago

“Love it such a good lenght”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely 5-star review. We’re so glad you love it and that you think the length is great. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“Good delivery service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your kind feedback. We’re glad to hear the delivery service was good. If there’s anything we can do to make your next experience even better, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Excellent and fast delivery and a great range bridal wear.”

Helpful Report

Posted 2 months ago

Hi Claudia, Thank you for your lovely 5-star review. We’re thrilled you enjoyed the fast delivery and the great range of bridal wear. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely 5-star review. We’re so glad you had excellent service. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“I purchased the car coat on sale - it is very well made. Would purchase from Whistles again.”

Helpful Report

Posted 2 months ago

Hi Amy, Thank you for your lovely 5-star review. We’re glad you’re pleased with the car coat and that you’d purchase from Whistles again. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“Why are you charging £3.95, for delivery of a £100.00 gift card???!!! In my recent case, after SEVEN days I receive an email saying there has been a delay with Evri. I got it cancelled and sent by email but why don’t you do this as standard? And why are you charging £3.95 for something that could be sent ( and more efficiently) by first class post far cheaper”

Helpful Report

Posted 2 months ago

Hi Hilary, I’m really sorry to hear about the delivery delay and the charge for sending the gift card. That isn’t the experience we want for you. I’ve flagged this with our delivery team and we’ll look into a more efficient option for future orders. If you’d like us to review this specific order and the delivery charge, please share your order number or confirmation email and we’ll investigate right away. You can also reach out via web chat or email for quicker assistance. Kind regards, Team Whistles

Posted 2 months ago

“Very pleased with the purchase”

Helpful Report

Posted 2 months ago

Hi Ann, Thank you for your lovely 5-star review. We’re so glad you’re very pleased with the purchase. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

“Always good quality & the right shape but if I’m honest, I find the offer a little dull these days. Hope it goes back to being exciting and tempting!”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to share your thoughts. We’re glad you like the quality and shape, but sorry to hear the offer feels dull lately. We’re always aiming to keep things exciting and tempting, and your feedback helps us improve. If you have ideas on what you’d like to see or pieces you miss, we’d love to hear them. We are updating our stock constantly, so please do keep an eye on the website. Kind regards, Team Whistles

Posted 2 weeks ago

“Beautifully made produced with a spectacular feminine design. Expensive but worth it!”

Helpful Report

Posted 2 months ago

Hi Katharine, Thank you for your lovely 5-star review. We’re thrilled you love the beautifully made piece and its spectacular feminine design, and that you feel it’s worth the investment. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 2 months ago

Whistles is rated 4.3 based on 1,327 reviews