Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,296 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I love the idea, that they have quite a big range of petit dresses. UNFORTUNATELY they don't know how to convert UK-sizes to European sizes. So when you order European size 46, you get European size 48 (shown in the label and experienced in on my body.) Later, when I was annoyed by the fact that I got a wrong size, I checked in the on-line shop that they make this mistake on a regular basis. So for European customer I advise to buy either one size smaller or use the UK-sizes.”

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Posted 1 month ago

“Easy to order and VAT deducted for Jersey residents. Though would have preferred Royal Mail cost than paying for DHL delivery.”

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Posted 1 month ago

“Prompt dispatch and delivery.”

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Posted 1 month ago

“Lovely website, easy to use, wide choice and good quality. Only negative this time was the crumpled state my dress was in when I opened the parcel.”

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Posted 1 month ago

“Love the clothes but it’s now almost beyond my budget- thank goodness for the sales! I wish the photos and product details were more comprehensive; ordering online can be a bit of a gamble I note that refunds are now being processed quicker than previously, that’s a positive move”

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Posted 1 month ago

“I have been a loyal Whistle’s customer for a number of years but this recent experience has been awful. My package of 6 items was split in two, I received one package with item and the other package had been lost in transit since 7th July. Customer service has been terrible - no one answering the phones / web chat or emails. I eventually spoke to someone who said I would be refunded and I’m still waiting! I’ve not been able to speak to someone again so I’ve raised a dispute with my credit card provider to get the money back. I don’t know what has happened but I will not be ordering from them again. Please avoid.”

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Posted 1 month ago

“I was really looking forward to receiving this beautiful dress but sadly it didn't turn up....was the last one so maybe miscalculated by the company. Looking out for similar colour dress from Whistles in the future”

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Posted 1 month ago

“Whistles offers a comprehensive range of wearable casual and work suitable clothes.”

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Posted 1 month ago

“Ich habe endlich einen Shop gefunden der Mode für kleine schlanke Frauen anbietet. Ich musste lange suchen. Endlich macht einkaufen Spaß. Der einzige Nachteil sind die hohen Retourkosten aus Deutschland.”

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Posted 1 month ago

“Returned 2 dresses over 3 weeks ago and not heard anything back despite emailing a number of times.”

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Posted 1 month ago

“Easy to order from the Whistles website and super fast delivery!”

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Posted 1 month ago

“Lovely cotton dress, not tight fitting, excellent for this hit weather.”

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Posted 1 month ago

“Very stylish, can dress up or down.”

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Posted 1 month ago

“Really nice”

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Posted 1 month ago

“I like the Whistles styles and when I have ordered online, the items have always arrived quickly.”

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Posted 1 month ago

“Shoes arrived quickly ahead of my holiday and well packaged.”

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Posted 1 month ago

“Was very disappointed with the dress because the two sides of the back at the zip were not aligned properly, giving a very lose/uneven appearance. Otherwise I liked the dress & so went to a dressmaker. I could have returned the dress but hadn’t the energy!”

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Posted 1 month ago

“I never received my order, got a refund without requesting one and did not get back the money I paid for delivery, even though the delivery was never made. I contacted customer service for Whistles and got a message back from Hobbs saying they have no record of my purchase! What an awful customer experience”

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Posted 1 month ago

“I like Whistles style and quality, also good service and easy website. I also love going to a shop, usually excellent staff.”

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Posted 1 month ago

“Beautiful, gorgeous colour and lovely floaty fabric! I wore to the races, but also looking forward to wearing during the day on holiday!”

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Posted 1 month ago

Whistles is rated 4.3 based on 2,296 reviews