Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,182 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,182 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I ordered this in the sale. It arrived but had a hole in the neck and was badly wrapped- looked as though it had been returned and sent straight out again.”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry to hear your item arrived with a hole and was poorly wrapped. That’s not the standard we aim for, and I can understand your disappointment. Please could you contact us with your order number and, if possible, a quick photo of the issue? We’ll arrange a replacement or a refund as you prefer. Kind regards, Team Whistles Kind regards, Team Whistles

Posted 1 month ago

“Lovely product , fast delivery . Very happy with my purchase”

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Posted 1 month ago

“Staff at Muswell Hill branch extremely pleasant and helpful”

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Posted 1 month ago

“Can be a bit hit and miss style wise but when they get it right they definitely get it right”

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Posted 1 month ago

“I am still waiting for my order so no idea if I like them or not.”

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Posted 1 month ago

Hi Effie, I’m really sorry you’re waiting for your order. Please could you share your order number via email, so we can check the status with our team and provide you with an update as soon as possible? If there’s any issue, we’ll help resolve it promptly. Kind regards, Whistles Customer Care

Posted 1 month ago

“Fast delivery and nice jumper”

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Posted 1 month ago

“I love whistles but would not recommend the top I bought which is what I thought I was reviewing. Was very small.”

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Posted 1 month ago

“Always prompt with delivery and no hidden costs.”

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Posted 1 month ago

“Still a favourite go to brand, shame so many stores have closed though as I prefer trying things on and also used to find the free delivery to store a good option”

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Posted 1 month ago

“promt delivery”

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Posted 1 month ago

“Gorgeous dress would work in a lot of venues”

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Posted 1 month ago

“Very efficient ! I had to turn another coat and it was very quick to respond and refund. This one is a perfect fit.”

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Posted 1 month ago

“This was my first order and the experience went beyond my expectations”

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Posted 1 month ago

“Beautiful coat just what I was looking for. Colour, cut and fit perfect. I’m normally a size 8 but got the size 4 coat as oversized style. Goes with formal or casual wear. Delivery was quick and well packaged and protected”

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Posted 1 month ago

“Great sillouette. So happy with these jeans. I have never bought multiples, until now.”

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Posted 1 month ago

“The blouse I received was a complete creased mess,I had to take it to a dry cleaners to take out creases then it was beautiful. Hangs on my body really well,fit is perfect. But if this is an example of what is sent out I won't be ordering again,and if I'd paid full price I would have returned immediately.”

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Posted 1 month ago

“Love whistles style and quality”

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Posted 1 month ago

“Great skirt, was a little big which could have worked by wearing lower on hips. However as the skirt was folded into the smallest package and placed into only what i can describe as an envelope, it was so creased. The envelope packaging is not suitable for your garments….the end was torn and the skirt was wet when it arrived.”

Helpful Report

Posted 1 month ago

Hi Michala, I’m really sorry to hear about the crease and the packaging issues with your skirt, and that it arrived wet. This isn’t the experience we want for our customers. Could you please share your order number via email with our Customer Care team and we can look into this further for you. Kind regards, Whistles Customer Care

Posted 1 month ago

“Delivery was great, but packaging was awful,coat was wrapped in badly torn paper and tape. Not great first impressions. Being in a plastic bag the coat did smell. Wrong on my part I should have checked website. About not getting postage refunded. This would put me off purchasing again”

Helpful Report

Posted 1 month ago

Hi Wilma, Thank you for your feedback. We’re sorry the packaging and scent affected your first impression, and we understand your frustration about the postage refund. We’ll pass your comments to our team and can help explore the refund options if applicable. If you’d like to discuss return or exchange options, please contact webchat or support so we can assist. Kind regards, Team Whistles

Posted 1 month ago

“Good company with lots of choice”

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Posted 1 month ago

Whistles is rated 4.2 based on 1,182 reviews