Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,188 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Love Whistles! Be been a loyal customer for 25 years!”

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Posted 1 month ago

“Just love this clothing range”

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Posted 1 month ago

“Whistles is fab and my go-to for soft jumpers that make me feel ready for winter”

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Posted 1 month ago

“The wool was not comfy to wear. Colour was good but I had expected a better quality so I returned it.”

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Posted 1 month ago

“As usual, whistles doesnt disappoint with amazing designs and quality materials.”

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Posted 1 month ago

“Very quick free delivery, free returns and quick refund”

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Posted 1 month ago

“Good choice. Prompt delivery.”

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Posted 1 month ago

“I have the Josie jumpsuit from 2022 and I’ve worn it so much that I wanted to buy a replacement. I thought it would as straightforward as ordering it again and having it ready for Spring/Summer. The first time Whistles sent the incorrect item and the second one had an awful stain and fraying on the back. I’ve given up for now which is a shame because I do love the Josie jumpsuit. You really need to sort your delivery service and quality control, Whistles.”

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Posted 1 month ago

Hi Ellen, I’m really sorry to hear about the incorrect item and the stained, fraying replacement, that isn’t the standard we aim for. We will certainly look into this with our delivery and quality teams. I sincerely apologise for any disappointment this has caused, Kind regards, Whistles Customer Care

Posted 1 month ago

“Exactly as I thought it would be!”

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Posted 1 month ago

“True to size, good quality and perfect fit for me as I am 5ft 1 inch and I am happy they are machine washable.”

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Posted 1 month ago

“One of my go to places for dresses . Very good product descriptions, ordering process and ease of returns.”

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Posted 1 month ago

“Always a reliable service. Love their range of clothes, although more styles in their petite range would be welcomed and wonderful.”

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Posted 1 month ago

“Lovely items and quality through and through”

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Posted 1 month ago

“I have started to order more and more recently from Whistles. Great quality. I only order via shop, as their customer service is very poor and never answers any emails. If have any issued, don’t expect to get them solved.”

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Posted 1 month ago

“Love my joggers but there is a fault,contacted customer service,been approx a wk and still no reply just a generic email.Very poor !!!!”

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Posted 1 month ago

Hi Nicola, I’m really sorry to hear you’re still awaiting a reply and that there’s a fault with the item. This isn’t the standard we aim for. I can see that a member of our team has contacted via email asking for some photos of the fault but we have not received a reply yet. Please do send over some photos by email and we can certainly advise further for you. Kind regards, Whistles Customer Care

Posted 1 month ago

“Stylish clothes, always well made and consistently high level of customer service both in store and on line.”

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Posted 1 month ago

“I have not received the bag, which should have been delivered on 12/31/2025. Beware that the following guarantee from Whistles' website may not be accurate if your order is to be shipped internationally: "The total amount you pay includes all applicable customs duties & taxes. We guarantee no additional charges on delivery." I have sent emails, used the chat feature, contacted global-e, and DHL to no avail.”

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Posted 1 month ago

“Great company to deal with. I ordered the Cassie Wool Coat which arrived quickly. Unfortunately it was too large and the smaller size was sold out. The returns process was simple and straightforward.”

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Posted 1 month ago

“Lovely material. Really pleased with the fit”

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Posted 1 month ago

“Quality excellent good price and size very happy”

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Posted 1 month ago

Whistles is rated 4.2 based on 1,188 reviews