Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,960 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Beautiful jumper and it is so versatile.”

Helpful Report

Posted 2 months ago

Hi Bettina, We’re so glad you love the jumper and find it versatile. Thank you for taking the time to share your feedback, we really value you as our customer. Thank you for choosing Whistles! Kind regards, Team Whistles

Posted 2 months ago

“The dress was fine I have waited 25 days for a refund”

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Posted 2 months ago

Hi Margaret, I’m really sorry it took so long for your refund to come through — I completely understand how frustrating that must have been. I’m glad to see it’s been sorted now, and I appreciate your patience. Please let me know if there’s anything else I can help with.

Posted 2 months ago

“The dress that I ordered on 13 April actually never left your warehouse and so I never received the dress. I am currently still chasing your response and a refund for a dress that never even left your premises. DEFINITELY NOT IMPRESSED AND WILL NEVER ORDER FROM WHISTLES AGAIN.”

Helpful Report

Posted 2 months ago

Hi Carolyn, I’m really sorry to hear about this and can understand how frustrating it must be. This isn’t the experience we aim for. I’d like to look into your order, confirm why the dress didn’t leave our warehouse, and get your refund processed as quickly as possible. Please could you share your order number and any relevant details? We’ll investigate straight away and keep you updated. Kind regards, Team Whistles

Posted 2 months ago

“Good selection quick delivery”

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Posted 2 months ago

Hi Pamela, We’re thrilled you’re happy with the good selection and quick delivery. Thanks so much for sharing your feedback, we really value you as our customer! Kind regards, Team Whistles

Posted 2 months ago

“Returned item. Still waiting for a refund 4weeks later!”

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Posted 2 months ago

Hi Cecilia, I’m really sorry this is taking so long—4 weeks without a refund isn’t acceptable. I’ll look into this right away and push to get your refund processed as quickly as possible. Could you share your order number and the email used for the order so I can locate it and update you? Kind regards, Team Whistles

Posted 2 months ago

“Ordered a couple of wool tanks, which are beautiful. Arrived quickly, had to return as too big and refund was swift too which is something I value. Spot on Whistles”

Helpful Report

Posted 2 months ago

Hi Paula, We’re so glad you loved the wool tanks and that the delivery was quick. Sorry the size didn’t work this time, but great to hear the refund was swift. Thank you for taking the time to share your feedback and for being a valued customer. Kind regards, Team Whistles

Posted 2 months ago

“Lovely colour and style”

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Posted 2 months ago

Hi there, We’re thrilled you love the colour and style. Thanks for taking the time to share your feedback, we really appreciate it! Kind regards, Team Whistles

Posted 2 months ago

“Excellent website easy to filter options, order process easy and straightforward.”

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Posted 2 months ago

Good afternoon Catherine, Thank you for your feedback. We’re delighted to hear you found the Whistles website easy to use, from filtering options to placing your order. It’s great to know our customers enjoy shopping with us and we really appreciate you taking the time to share your experience.

Posted 2 months ago

“I love the proportions of this dress. I can dress up I’d down. A very classic summer dress.”

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Posted 2 months ago

Hello Elaine, Thank you for your review. We’re delighted to hear you love the shape of the dress and its versatility. It’s great to know you find it easy to dress up or down, making it a timeless choice for summer. I hope that you love wearing it!

Posted 2 months ago

“I shop at Whistles because I am always impressed with the high quality.”

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Posted 2 months ago

Hi there, Thank you so much for taking the time to leave us your feedback. We’re delighted to hear that you love the quality of our products. Your comments have been shared with the team and are greatly appreciated.

Posted 2 months ago

“Very poor experience on this occasion!”

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Posted 2 months ago

Good morning Susan, We’re very sorry to hear about your recent experience and appreciate you taking the time to raise this with us directly. We understand your concerns and are currently looking into what happened so we can address it properly. This is not the level of service we aim to provide, and we’re committed to making improvements based on your feedback.

Posted 2 months ago

“Lovely light cotton. Casual but stylish. More cotton long sleeved t-shirts please!”

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Posted 2 months ago

Hi Moya, We’re so glad you’re enjoying the light cotton and that you find it casual yet stylish. Thanks for the lovely feedback and for suggesting more cotton long-sleeved T-shirts, we’ll pass this feedback along! Kind regards, Team Whistles

Posted 2 months ago

“Style-wise it's fabulous - soft and elegant ,it hangs beautifully. The only negative is that it did arrive creased but happily with a press cloth and a steam iron and patience, all the creases came out.”

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Posted 2 months ago

“I didn’t received the item.”

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Posted 2 months ago

Hi there, We’re very sorry that you didn’t receive your item. Unfortunately, this order had to be cancelled due to unexpected stock availability issues, and we apologise for any inconvenience or disappointment caused. We understand how frustrating this can be and are working to improve our stock management to prevent this happening again. Thank you for your understanding.

Posted 2 months ago

“Great service from Whistles.”

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Posted 3 months ago

Hi Audrey, We’re glad to hear you had great service from Whistles. Thank you for taking the time to leave feedback, we really value you as our customer! Kind regards, Team Whistles

Posted 2 months ago

“Easy to order and quick delivery . I ordered the item to be delivered on a specific date and they arrived on the day.”

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Posted 3 months ago

“Great service and quick delivery”

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Posted 3 months ago

Hi there, We’re really glad to hear you enjoyed the great service and quick delivery. Thanks so much for taking the time to leave your feedback! Kind regards, Team Whistles

Posted 2 months ago

“Very happy with quality and punctual service”

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Posted 3 months ago

Hi Katherine, We’re glad to hear you’re happy with the quality and punctual service. Thank you for taking the time to leave feedback. Kind regards, Team Whistles

Posted 2 months ago

“Stylish clothes.”

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Posted 3 months ago

Hi Tina, We’re so glad you’re enjoying the stylish clothes. Thank you for taking the time to share your feedback. Kind regards, Team Whistles

Posted 2 months ago

“Absolutely love this jumpsuit. Have dressed it up or down depending on different belts. Quite short so needs to be worn with low shoes.”

Helpful Report

Posted 3 months ago

Whistles is rated 4.3 based on 1,960 reviews