Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,189 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“10/10 .... very high quality products ...”

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Posted 3 months ago

“Still not received part of my order”

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Posted 3 months ago

“Excellent service, both delivery and returns. No issues.”

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Posted 3 months ago

“Whistles never let's me down. A very reliable company with efficient communications and excellent customer care service. Their return process is very straight forward too. What would I do with you?”

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Posted 3 months ago

“Great company but slippers terrible”

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Posted 3 months ago

Hi Kay, I’m sorry to hear the slippers didn’t meet your expectations. We appreciate you flagging this, and I’ll pass your feedback to our product team to help improve future slipper designs. Kind regards, Team Whistles

Posted 1 month ago

“Love shopping at Whistles, but mainly buy when there is a sale on. Good quality, stylish clothes, made to last!!”

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Posted 3 months ago

“good service”

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Posted 3 months ago

“Lovely Jacket, true to size and good quality. Excellent customer service from staff in Bromley store as always. Thank you.”

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Posted 3 months ago

“Love the jacket but had to return as I received the wrong colour and now they are sold out so disappointing”

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Posted 3 months ago

“No reply from customer services yet!”

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Posted 3 months ago

Hi Megan, we’re really sorry you haven’t heard back from our customer services yet. It looks like your query has since been resolved, however if you need anything further from us, we are here to help. https://www.whistles.com/here-to-help/contact-us.html

Posted 2 months ago

“The coat is really lovely and fit perfectly ..”

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Posted 3 months ago

“Good service as always clothes are of excellent quality”

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Posted 3 months ago

“Your ordering system is totally inadequate. You have my money and I haven't fot my bag. I think that's stealing.”

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Posted 3 months ago

Good morning, We’re very sorry to hear about this experience and understand your frustration. Please be assured that Hobbs does not operate in this way. It sounds like there has been a problem with your order, and we would like to resolve it as a priority. A member of our Customer Services team will contact you directly to investigate your order and ensure you either receive your bag or a full refund as quickly as possible. Kind Regards - Whistles Customer Care

Posted 2 months ago

“As I haven’t received my gift card I can only say very poor service.”

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Posted 3 months ago

Good afternoon, We’re very sorry to hear that you haven’t received your gift card and understand how frustrating this must be. This is certainly not the experience we aim to provide. A member of our Customer Services team will be in contact with you directly to investigate and ensure your gift card is sent to you as quickly as possible. Kind Regards Whistles Customer Care

Posted 2 months ago

“Once I receive the bag.”

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Posted 3 months ago

Hi Mick, we’re really sorry the bag was delayed, it looks like this has since arrived and we hope it is perfect for you. We look forward to making your next purchase a smoother one.

Posted 2 months ago

“Prompt service and great deals”

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Posted 3 months ago

“Whistles website was easy to navigate and ordering simple. I did pay for naked day delivery but the order didn't come when I'd stipulated though. Think it's maybe due to busy time of year.”

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Posted 3 months ago

“Easy to order and return if required”

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Posted 3 months ago

“Excellent jumper great for Xmas and other times as it’s not too sparkly just right”

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Posted 3 months ago

“First time, unfortunately sleeves were to big”

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Posted 3 months ago

Whistles is rated 4.2 based on 1,189 reviews