Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,330 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Love Whistles clothing but please don't use Evri for delivery. My parcel was left in full view of the road, all day, despite my asking for the delivery to be left in my shed.”

Helpful Report

Posted 4 months ago

Hi Jeanne, Thank you for your feedback. We’re sorry to hear your parcel was left in full view despite your delivery instructions. We’ll pass your message to our courier partners and note your preference to have deliveries left in your shed where possible. If you’d like us to add specific instructions to your account for future orders, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Excellent fit. Nice and warm. Had dressed it up with a silver belt.”

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Posted 4 months ago

“Quick delivery lovely products and can’t wait to buy more”

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Posted 4 months ago

Hi Althea, Thanks for the lovely feedback. We’re delighted the delivery was quick and you love the products. We can’t wait to have you back for more. Kind regards, Team Whistles

Posted 1 week ago

“Lovely style great quality fabric”

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Posted 4 months ago

“Item too large”

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Posted 4 months ago

“I can’t review it as having paid for it I was told it was out off stock.”

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Posted 4 months ago

Hi Susan, I’m really sorry you were told it was out of stock and that you couldn’t review your purchase. That isn’t the experience we want for you. Your feedback is important and we hope to make sure your next order is perfect for you.

Posted 3 months ago

“Whistles are brilliant, and customer care is second to none! They respond quickly if there's an issue - at this time of year refunds take a little longer but - to be fair that's to be expected... right??”

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Posted 4 months ago

“Hello Whistles Unfortunately i had to return the jumper because it was too big. I was hapy with it apart from thta. The return date was TUesday 9th December . I ealise this is a busy time for you, but hope you have received it now and can send me a refund.Many thanks Jane Andrews”

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Posted 4 months ago

Hi Jane, Thank you for getting in touch and sorry the jumper didn’t fit. If you’ve already sent the return, we’ll process your refund as soon as it’s received. If you’d like us to check the status or assist further, please reply with your order number or return reference. Kind regards, Team Whistles

Posted 1 week ago

“Absolutely love this. Soft and warm with a cheeky kick detail at the back.”

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Posted 4 months ago

“It was awful shapeless and material really hard like a sack cloth I returned it as thought it would be like soft jersey”

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Posted 4 months ago

Hi Lesley, I’m really sorry the item didn’t meet your expectations and felt stiff and shapeless. That’s not what we want for you, and I understand how disappointing this must be. Your feedback has been noted, so that we can improve for our wonderful customers.

Posted 3 months ago

“The lovely staff are SO friendly and helpful while maintaining professionalism.”

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Posted 4 months ago

“Love the range of designer clothes & customer service are always very helpful.”

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Posted 4 months ago

Hi Tracy, Thank you for sharing your lovely kind words. We’re so glad you enjoy the range and find our customer service helpful. If you ever need anything else, we’re here for you. Kind regards, Team Whistles

Posted 1 week ago

“Good selection of fashionable clothes, well made, nice materials that are long lasting.”

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Posted 4 months ago

Hi Nicola, Thank you for your lovely feedback. We’re really pleased you’re enjoying the selection, quality and longevity of our pieces. If you need any help or style tips, we’re here. Kind regards, Team Whistles

Posted 1 week ago

“Gorgeous clothes! However, quite expensive.”

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Posted 4 months ago

Hi there, Thank you for your review. We’re glad you loved the clothes and understand they can be pricey. If you’d like, we can help you find promotions or more affordable options. Kind regards, Team Whistles

Posted 1 week ago

“fast trackable delivery. Easy to navigate website”

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Posted 4 months ago

“Love it, bought the petite size and it fits perfectly. I’ve had loads of lovely comments”

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Posted 4 months ago

“Great selection with very good service”

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Posted 4 months ago

“Ordered the Phoebe Black Leather Dress as a Christmas present for my wife. Luckily she tried it on as we discovered 4 of the poppers were damaged. For this price point I would expect better quality control. I had to wait almost a week for a response from customer service by which time I had returned the dress. I still have not received a refund and the response from customer service was poor at best. Terrible experience all round.”

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Posted 4 months ago

Hi Chris, we are so sorry for the damaged poppers and for the delay in getting back to you, plus the unresolved refund. This isn’t the experience we want for you. As your query has since been resolved, we will make sure your next experience is a much smoother one for you.

Posted 3 months ago

“Good quality clothes. Efficient delivery.”

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Posted 4 months ago

Hi there, Thank you for your lovely feedback. We’re glad you’re happy with the quality and our delivery efficiency. If you need anything else, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

“Lovely trousers, and great length for me (149cm). Only thing the hook and eye didn't last very long. But that's an easy fix by myself.”

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Posted 4 months ago

Hi Stella, Thank you for your lovely feedback. We’re glad the trousers suit you and the length works well. Sorry to hear the hook and eye didn’t last, great to hear it’s an easy fix you can handle. If you ever want a quick check or a replacement, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

Whistles is rated 4.3 based on 1,330 reviews