Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,327 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overpriced brand, the quality doesn't always match up to the price, but fairly good value in the sale.”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you for sharing your thoughts. We’re glad you find some value in the sale, and we’ll take your note on price versus quality on board. If there’s anything we can do to help you with future purchases, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Exellent service.”

Helpful Report

Posted 3 months ago

Hi Anne, Thank you for your feedback. We’re glad you received excellent service and we’re here if you need anything else. Kind regards, Team Whistles

Posted 1 week ago

“My item was delayed and the communication I recieved was good. However, the parcel was damaged when it arrived.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback. We’re glad the communication about the delay was good, and we’re very sorry that the parcel arrived damaged. Please could you send us your order number and, if possible, a photo of the damage? We’ll arrange a replacement or a refund as quickly as possible. Kind regards, Team Whistles

Posted 1 week ago

“Style suited ok but colour did not, so returned. Would have bought the raspberry colour but sold out in size Small.”

Helpful Report

Posted 3 months ago

Hi Pauline, Thank you for your feedback. We’re glad the style worked for you, and we’re sorry the colour wasn’t a match. If you’d like, we can set up a restock alert for raspberry in Small or help you find an alternative colour you’ll love. Kind regards, Team Whistles

Posted 1 week ago

“Loved the coat but annoyed it was reduced again after x”

Helpful Report

Posted 3 months ago

Hi Joanne, Thank you for sharing your thoughts. We’re glad you loved the coat, and we’re sorry the price reduction was frustrating. If you’d like, we can check any current promotions or options available for you. Kind regards, Team Whistles

Posted 1 week ago

“Beautiful denim shirt would have thought the cuffs would have gold buttons?”

Helpful Report

Posted 3 months ago

Hi Anni, Thank you for your feedback. We’re glad you love the denim shirt, and we’ve noted your comment about the cuffs and gold buttons. If you’d like, we can check for alternative styles or finishes that may better suit you, or help with any other options. Kind regards, Team Whistles

Posted 1 week ago

“Nice selection”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your short and sweet feedback. We’re glad you liked the selection. If there’s anything else you’re after, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

“Sizing a little confusing in reality between regular and petite”

Helpful Report

Posted 3 months ago

Hi Linda, Thanks for your feedback. We’re glad you rated us well and understand sizing can be tricky between regular and petite. If you’d like, we can help you compare measurements or suggest styles that run truer to size. Our team in store can also assist with fittings or alterations if needed. Kind regards, Team Whistles

Posted 1 week ago

“Nice quality and colour, like the buttons too. Although some are loose already? Wearing it more like a jacket as I am in USA currently and it's warmer than UK”

Helpful Report

Posted 4 months ago

Hi Belinda, Thank you for your lovely feedback. We’re glad you like the quality and colour, and that you’re getting use out of it as a jacket in the USA. We’ll take a look at the buttons and help with any needed adjustments or replacements. Kind regards, Team Whistles

Posted 1 week ago

“Love Whistles clothing but please don't use Evri for delivery. My parcel was left in full view of the road, all day, despite my asking for the delivery to be left in my shed.”

Helpful Report

Posted 4 months ago

Hi Jeanne, Thank you for your feedback. We’re sorry to hear your parcel was left in full view despite your delivery instructions. We’ll pass your message to our courier partners and note your preference to have deliveries left in your shed where possible. If you’d like us to add specific instructions to your account for future orders, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Quick delivery lovely products and can’t wait to buy more”

Helpful Report

Posted 4 months ago

Hi Althea, Thanks for the lovely feedback. We’re delighted the delivery was quick and you love the products. We can’t wait to have you back for more. Kind regards, Team Whistles

Posted 1 week ago

“Hello Whistles Unfortunately i had to return the jumper because it was too big. I was hapy with it apart from thta. The return date was TUesday 9th December . I ealise this is a busy time for you, but hope you have received it now and can send me a refund.Many thanks Jane Andrews”

Helpful Report

Posted 4 months ago

Hi Jane, Thank you for getting in touch and sorry the jumper didn’t fit. If you’ve already sent the return, we’ll process your refund as soon as it’s received. If you’d like us to check the status or assist further, please reply with your order number or return reference. Kind regards, Team Whistles

Posted 1 week ago

“Love the range of designer clothes & customer service are always very helpful.”

Helpful Report

Posted 4 months ago

Hi Tracy, Thank you for sharing your lovely kind words. We’re so glad you enjoy the range and find our customer service helpful. If you ever need anything else, we’re here for you. Kind regards, Team Whistles

Posted 1 week ago

“Good selection of fashionable clothes, well made, nice materials that are long lasting.”

Helpful Report

Posted 4 months ago

Hi Nicola, Thank you for your lovely feedback. We’re really pleased you’re enjoying the selection, quality and longevity of our pieces. If you need any help or style tips, we’re here. Kind regards, Team Whistles

Posted 1 week ago

“Gorgeous clothes! However, quite expensive.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your review. We’re glad you loved the clothes and understand they can be pricey. If you’d like, we can help you find promotions or more affordable options. Kind regards, Team Whistles

Posted 1 week ago

“Good quality clothes. Efficient delivery.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your lovely feedback. We’re glad you’re happy with the quality and our delivery efficiency. If you need anything else, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

“Lovely trousers, and great length for me (149cm). Only thing the hook and eye didn't last very long. But that's an easy fix by myself.”

Helpful Report

Posted 4 months ago

Hi Stella, Thank you for your lovely feedback. We’re glad the trousers suit you and the length works well. Sorry to hear the hook and eye didn’t last, great to hear it’s an easy fix you can handle. If you ever want a quick check or a replacement, we’re here to help. Kind regards, Team Whistles

Posted 1 week ago

“I eventually received the dress after an order was mysteriously cancelled. The dress is great but I would not rate the customer service as no replies as to why my order was reversed.”

Helpful Report

Posted 4 months ago

Hi Oonagh, Thank you for your feedback. We’re sorry for the order cancellation and for not replying promptly. We’ll review what happened and make sure you’re looked after. If you’d like us to resolve anything immediately a replacement, refund, or further update, please contact our team directly via email or live chat and we’ll assist promptly. Kind regards, Team Whistles

Posted 1 week ago

“Prompt and efficient service.”

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Posted 4 months ago

Hi Carol, Thank you for your lovely feedback. We’re glad you found the service prompt and efficient. We’ll be here if you need anything else. Kind regards, Team Whistles

Posted 1 week ago

“Always so stylish and on trend. Never let's you down”

Helpful Report

Posted 4 months ago

Hi Jackie, Thank you for your lovely feedback. We’re thrilled you find the whistles stylish and on trend, and that they never let you down. We’ll be here if you need anything else. Kind regards, Team Whistles

Posted 1 week ago

Whistles is rated 4.3 based on 1,327 reviews