Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,181 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will never shop here again”

Helpful Report

Posted 4 months ago

Thank you for your honest review, Susan. We’re truly sorry to hear about your experience and understand your frustration. Your feedback is so important to us, and we’d love the chance to improve and regain your trust. If you have any specific concerns, please reach out to us directly through the link below. https://www.whistles.com/here-to-help/contact-us.html

Posted 4 months ago

“I ordered and they never arrived. Sad.”

Helpful Report

Posted 4 months ago

Thank you for your review, Elizabeth. We sincerely apologise for the inconvenience you've experienced with your order not arriving. We understand how disappointing this can be, we can see that this has since been handled and resolved for you already. We will make sure to have your next order with us ready to go!

Posted 4 months ago

“Disappointed that an item I paid for over a week ago has still not been delivered. Unable to speak to anyone, phone lines cut off after 10 minutes. I paid extra for next day delivery. Very disappointing”

Helpful Report

Posted 4 months ago

Thank you for your review, Anne. We’re incredibly sorry to hear about the delay with your order and understand how frustrating it can be when expectations aren’t met. We aim to provide the best service possible, and your experience is extremely important to us. It looks like our lovely Customer Care Team have resolved this for you today. We look forward to making sure your next purchase with us is a better one.

Posted 4 months ago

“The delivery charge was expensive and order took a week to arrive. I could have ordered from a certain department store and received the following day without a delivery charge! I will not order from Whistles website again.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, Catherine. We're genuinely sorry to hear about your experience with our delivery service. We understand that fast and cost-effective delivery is important, and your comments are important to us. We can see that you have reached out to our fantastic Customer Care Team already, but if you need any further assistance, please reach out again.

Posted 4 months ago

Whistles is rated 4.2 based on 1,181 reviews