Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,986 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Sevenoaks were very helpful.”

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Posted 8 months ago

“xxxxxxxxxxxxx”

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Posted 8 months ago

Hi Georgina, Thank you for your review. We’re glad you rated us 4/5. If there’s anything we can do to make it a full 5 for you, please let us know. Kind regards, Team Whistles

Posted 3 months ago

“Evri was 3 days late on deluvery,left it at a completely different addtess bear some dustbins and the box was damaged and partially open. I won't order from Whistles again because of this.”

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Posted 8 months ago

Hi Angie, Thank you for sharing your feedback. We’re really sorry that your delivery arrived late, at the wrong address, and in a damaged condition. This isn’t the experience we want for our customers. We’ll investigate the delivery issue with our courier and take steps to prevent it from happening again. If you’d like a replacement or a refund for the damaged item, please let us know and we’ll arrange it for you promptly. Kind regards, Team Whistles

Posted 3 months ago

“I like the materials used by whistles, especially their dresses and trousers.”

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Posted 8 months ago

“They do petite sizes 🤗”

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Posted 8 months ago

“I would imagine the products are high quality. Delivery was quick Refund seems slow.”

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Posted 8 months ago

Hi Kirstie, Thanks for sharing your thoughts. I’m glad to hear you’re confident in the product quality and that delivery was quick. I’m sorry the refund process has felt slow. We'll ensure your feedback is passed on to help improve our returns policy and timeframe.

Posted 5 months ago

“Very nice!”

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Posted 8 months ago

Hi Jane, Thank you for your lovely feedback. We’re thrilled you think our whistles are very nice! If there’s anything else you’d like, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“I ordered and got no delivery updates , no shoes arrived and I am waiting for a refund”

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Posted 8 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you have not received your order yet or your refund, this is not the service I wish to provide our customers at all. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 8 months ago

“Great service”

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Posted 8 months ago

“Great choice of good quality clothing.”

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Posted 8 months ago

“Expensive for a dress however got Black Friday price so delighted”

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Posted 8 months ago

“Love Whistles. Fabulous shop”

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Posted 8 months ago

“See above. Have been a constant purchaser over the years and this has made me re evaluate my custom.”

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Posted 8 months ago

Hi there, we’re really sorry to hear this has affected your view of shopping with us. We value your years of support and would like to understand what has happened and how we can help. Please contact us at: https://www.whistles.com/here-to-help/contact-us.html so we can look into it and make things right.

Posted 6 months ago

“Excellent service.”

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Posted 8 months ago

“Whistles fine just this colour of barrel leg jeans not for me (would have been my third pair )”

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Posted 8 months ago

Hi there, Thank you for your feedback. We’re glad you’ve liked the Whistles jeans overall, and we’re sorry this colour isn’t for you. If you’d like help finding an alternative colour or style, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“Ilkley Whistles were fantastic. They went to a lot of trouble to make sure I was happy, and even steamed the creases out of the dress, as I'd ordered in online as it wasn't in their shop.”

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Posted 8 months ago

“Disappointed with online service”

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Posted 8 months ago

Good morning, Thank you for taking the time to provide me with your feedback. This is not the service I wish to provide out customers at all. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 8 months ago

“I regularly shop at Whistles as the clothes are top quality”

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Posted 8 months ago

“I had already purchased 3 Anna Sparkle jumpers in Navy, Blue and Grey for myself last year which I loved because the style is timeless. I was so I delighted with these jumpers that I purchased a further one as a Christmas gift for a friend. As she loved it so much I have bought her another one for this Christmas.”

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Posted 8 months ago

“Though I like Whistles, their collection of dresses this season are uninspiring for me. I love the various take on animal prints, but this autumn/winter hardly any.”

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Posted 8 months ago

Hi there, Thank you for sharing your thoughts. We’re glad you like Whistles overall, and we’re sorry the current dress collection isn’t inspiring for you this season. We’ll pass your feedback to our design team. If you’d like, we’d be happy to help you find pieces from previous seasons or suggest alternatives you might love. Kind regards, Team Whistles

Posted 3 months ago

Whistles is rated 4.3 based on 1,986 reviews