Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,197 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Had a problem with my initial order which was meant to be delivered to store but the in store team were really helpful and chased up the customer service team who had said they would sort out a refund but didn't”

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Posted 3 months ago

“A lovely dress.”

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Posted 3 months ago

“Great quality clothes and shoes”

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Posted 3 months ago

“Excellent service and speedy delivery as always. Whistles never disappoint.”

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Posted 3 months ago

“Good service. Quick delivery.”

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Posted 3 months ago

“couldn't recommend more highly”

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Posted 3 months ago

“Lovely high quality items.”

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Posted 3 months ago

“No difficulty or concerns at all with the product or procedure.”

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Posted 3 months ago

“I am a fan of Whistles but it was a little annoying when I thought I had bagged a great jumper and then it never arrived...”

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Posted 3 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that your jumper did not arrive, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 3 months ago

“Wouldn’t buy anything from them again .”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you will not shop with us again from your negative experience, this is certainly not the service I wish to provide our customers at all. I be sure to investigate this internally to see what went wrong and ensure that this does not happen again. Kind Regards - Whistles Customer Care

Posted 3 months ago

“I buy a lot of my clothes from Whistles. I fid them good quality and I tend to buy classics so they don’t go out of fashion and last. A good store.”

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Posted 3 months ago

“All I can say is, I sincerely hope Whistles doesn't disappear as a bricks and mortar entity. That personal, tactile shopping experience, along with the excellent customer service, is rare to find anywhere at this level of authenticty.”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

“2 Mal bestellt, 2 Mal falsche Größe gesendet. Nie wieder.”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you ordered twice with us and you received an incorrect size both times. This is not the service I wish to provide our customers at all and I can completely understand how frustrating this can be for you. Rest assured this will be reported to the dispatch team to ensure that they are being more vigilant in future when dispatching customer orders. Kind Regards Whistles Customer Care

Posted 3 months ago

“I have just discovered Whistles, and am loving their trousers. I also have the Ponte cropped flairs which are smarter and so comfy.”

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Posted 3 months ago

“Terrific company to deal with returns are processed straight away”

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Posted 3 months ago

“Beautiful clothes - I love the petite range. Easy to order online. Efficient and quick delivery service.”

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Posted 3 months ago

“Excellent. Thanks for making this cap.”

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Posted 3 months ago

“Great stores, with excellent staff and fab clothes.”

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Posted 3 months ago

“The staff at my local branch are fantastic”

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Posted 3 months ago

Whistles is rated 4.2 based on 1,197 reviews