Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,331 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Love shopping at Whistles, but mainly buy when there is a sale on. Good quality, stylish clothes, made to last!!”

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Posted 4 months ago

“good service”

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Posted 4 months ago

“Lovely Jacket, true to size and good quality. Excellent customer service from staff in Bromley store as always. Thank you.”

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Posted 4 months ago

“Love the jacket but had to return as I received the wrong colour and now they are sold out so disappointing”

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Posted 4 months ago

Hi Alyson, Thank you for sharing your experience. I’m sorry to hear you received the wrong colour and that the item is now sold out. If you’d like, we can check if the correct colour is available or suggest alternatives that may suit you. Please let us know how you’d like to proceed and we’ll be happy to help. Please contact us directly for this. Kind regards, Team Whistles

Posted 1 week ago

“No reply from customer services yet!”

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Posted 4 months ago

Hi Megan, we’re really sorry you haven’t heard back from our customer services yet. It looks like your query has since been resolved, however if you need anything further from us, we are here to help. https://www.whistles.com/here-to-help/contact-us.html

Posted 3 months ago

“The coat is really lovely and fit perfectly ..”

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Posted 4 months ago

“Good service as always clothes are of excellent quality”

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Posted 4 months ago

“As I haven’t received my gift card I can only say very poor service.”

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Posted 4 months ago

Good afternoon, We’re very sorry to hear that you haven’t received your gift card and understand how frustrating this must be. This is certainly not the experience we aim to provide. A member of our Customer Services team will be in contact with you directly to investigate and ensure your gift card is sent to you as quickly as possible. Kind Regards Whistles Customer Care

Posted 4 months ago

“Once I receive the bag.”

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Posted 4 months ago

Hi Mick, we’re really sorry the bag was delayed, it looks like this has since arrived and we hope it is perfect for you. We look forward to making your next purchase a smoother one.

Posted 3 months ago

“Prompt service and great deals”

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Posted 4 months ago

Hi Sarah, Thank you for your lovely feedback. We’re really glad to hear you found prompt service and great deals. We’ll be here if you need any further assistance. Kind regards, Team Whistles

Posted 1 week ago

“Whistles website was easy to navigate and ordering simple. I did pay for naked day delivery but the order didn't come when I'd stipulated though. Think it's maybe due to busy time of year.”

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Posted 4 months ago

“Easy to order and return if required”

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Posted 4 months ago

“Excellent jumper great for Xmas and other times as it’s not too sparkly just right”

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Posted 4 months ago

“First time, unfortunately sleeves were to big”

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Posted 4 months ago

Hi Teresa, Thanks for your feedback. We’re sorry the sleeves were too big on your first purchase. If you’d like, we can help discuss alterations. Let us know how we can assist. Kind regards, Team Whistles

Posted 1 week ago

“It is my go to place for trousers and tops”

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Posted 4 months ago

“Very dissapointed in the sizing in Whistles Jeans as a person who struggles to find Jeans that fit normally. Also, very disppointed that you have to pay if you wish to return your parcel by parcel collect”

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Posted 4 months ago

Good morning, We’re sorry to hear that the sizing of our jeans didn’t meet your expectations and understand how frustrating that can be, especially when finding the right fit is already challenging. Regarding returns, we appreciate your feedback about Parcel Collect fees this will be shared with our team as we continually review our services. We apologise for any inconvenience caused and hope to improve your experience in the future. Kind Regards - Whistles Customer Care

Posted 4 months ago

“Quality clothes that are a pleasure to wear.”

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Posted 4 months ago

“Love whistles clothes well made and stylish”

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Posted 4 months ago

“I own at least half a dozen Whistles items and have been very pleased by the quality and style of the products. Unfortunately this time the delivery was poor - 2 delivery dates were notified but not fulfilled, the third was but the quality of the packaging and documentation was poor quality and certainly not what I would expect from a high-end company like Whistles so I will be making contact with the details separately”

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Posted 4 months ago

Hi there, Thank you for your feedback. We're sorry about the delivery delays and the quality of packaging/documentation this time. We’ll review this with our delivery team to prevent a recurrence and would be glad to hear any details you’d like to share. Kind regards, Team Whistles

Posted 1 week ago

“I’m happy - petite clothing for women”

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Posted 4 months ago

Whistles is rated 4.3 based on 1,331 reviews