Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,197 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Love Whistles. Fabulous shop”

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Posted 3 months ago

“Brilliant as always”

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Posted 3 months ago

“I never received it! Paid for it and then they refunded me but did not refund the shipping and got no shirt!”

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Posted 3 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you did not received your order and you were not fully refunded. This is not the service I wish to provide our customers at all. Rest assured this will be looked into. Kind Regards - Whistles Customer Care

Posted 3 months ago

“As above explanation”

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Posted 3 months ago

Hi there, thank you for leaving your feedback with us. We would love to make your next experience a better one for you.

Posted 1 month ago

“See above. Have been a constant purchaser over the years and this has made me re evaluate my custom.”

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Posted 3 months ago

Hi there, we’re really sorry to hear this has affected your view of shopping with us. We value your years of support and would like to understand what has happened and how we can help. Please contact us at: https://www.whistles.com/here-to-help/contact-us.html so we can look into it and make things right.

Posted 2 months ago

“Excellent service.”

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Posted 3 months ago

“Whistles fine just this colour of barrel leg jeans not for me (would have been my third pair )”

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Posted 3 months ago

“Ilkley Whistles were fantastic. They went to a lot of trouble to make sure I was happy, and even steamed the creases out of the dress, as I'd ordered in online as it wasn't in their shop.”

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Posted 3 months ago

“Disappointed with online service”

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Posted 3 months ago

Good morning, Thank you for taking the time to provide me with your feedback. This is not the service I wish to provide out customers at all. Rest assured this will be looked into to ensure that your query is resolved. Kind Regards - Whistles Customer Care

Posted 3 months ago

“I regularly shop at Whistles as the clothes are top quality”

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Posted 3 months ago

“I had already purchased 3 Anna Sparkle jumpers in Navy, Blue and Grey for myself last year which I loved because the style is timeless. I was so I delighted with these jumpers that I purchased a further one as a Christmas gift for a friend. As she loved it so much I have bought her another one for this Christmas.”

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Posted 3 months ago

“Though I like Whistles, their collection of dresses this season are uninspiring for me. I love the various take on animal prints, but this autumn/winter hardly any.”

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Posted 3 months ago

“I usually like whistles but I have been a bit disappointed this season.”

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Posted 3 months ago

“Have long loved whistles!”

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Posted 3 months ago

“Normally really good service with garments very desirable.”

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Posted 3 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you are not happy with the garment you received, if you could kindly send us an email letting us know more information regarding this I will be sure to report this with the garment team. Kind Regards - Whistles Customer Care

Posted 3 months ago

“Great website and customer service”

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Posted 3 months ago

“Have been shopping at Whistles for years. Always my go to for stylish clothing. Quality is amazing.”

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Posted 3 months ago

“Good products normally but definitely poorer customer service response”

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Posted 3 months ago

Hi Kerry, Thanks for your feedback. I’m sorry to hear the customer service response didn’t meet your expectations. We’ve noted your comments to help improve our service. If you’d like, we can look into your issue further and assist with any outstanding questions or options you need. Please reach out via webchat or support so we can help.

Posted 1 month ago

“Customer service really helpful on price match”

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Posted 3 months ago

“Always on trend, lovely clothes, good quality”

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Posted 3 months ago

Whistles is rated 4.2 based on 1,197 reviews