Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,331 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Bad experience - I've contacted customer services several times as my order hasn't been delivered. Three weeks later I'm still waiting as they've said its 'in transit' - who knows where. Very unhappy customer.”

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Posted 4 months ago

Hi there, we’re incredibly sorry your order didn't arrive and had been in transit for so long. We understand how frustrating this is, and we regret the experience. It looks like your query has since been resolved, and we hope to provide a much better shopping experience next time.

Posted 3 months ago

“A great shop. Good clothes showing style, colour and fit. An excellent “go to”. Thank you Whistles”

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Posted 4 months ago

Hi Caroline, Thank you for your lovely feedback. We’re really glad you think Whistles is a great shop with style, colour and fit. We’ll be here if you need anything else. Kind regards, Team Whistles

Posted 1 week ago

“Okay to deal with.”

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Posted 4 months ago

Hi there, Thank you for your feedback. We’re glad it was okay to deal with. If there’s anything we can improve or assist with, please let us know. Kind regards, Team Whistles

Posted 1 week ago

“Great quality”

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Posted 4 months ago

“Good quality and well designed”

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Posted 4 months ago

“Lovely designs and great fabrics.”

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Posted 4 months ago

“Cannot write a review”

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Posted 4 months ago

“Love these jeans. Prompt delivery.”

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Posted 4 months ago

“Love Whistles. Quality, and customer service are top notch.”

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Posted 4 months ago

“My go-to clothing store”

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Posted 4 months ago

“Could be a bit longer in the body.”

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Posted 4 months ago

Hi Olive, Thanks for your feedback. We’re glad you enjoyed the experience overall, and we’ll take your note about the body length on board to improve. If there’s anything else you’d like to share, we’d love to hear it. Kind regards, Team Whistles

Posted 1 week ago

“Quality is disappointing”

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Posted 4 months ago

Hi Danielle, I’m really sorry to hear the quality didn’t meet your expectations. Your feedback is important and has been noted to help improve our products. Kind regards, Team Whistles

Posted 2 months ago

“Great service...deliveries have been good. I like that you continue to enclose post office returns labels...thank you for that!”

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Posted 4 months ago

Hi Joan, Thank you for your kind feedback. We’re glad to hear you’re happy with the service, deliveries, and that you find the post office returns labels helpful. If there’s anything else you need, we’re here for you. Kind regards, Team Whistles

Posted 1 week ago

“I like Whistles ! Nice clothes well made , good quality”

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Posted 4 months ago

“Very bad. No recognition or apology for major fault.”

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Posted 4 months ago

Hi there, we’re really sorry this happened and for the lack of acknowledgment. We understand how disappointing that can be, and we regret it didn’t meet your expectations. If you’d like help with a resolution or to discuss the fault further, please reply here or contact our team here: https://www.whistles.com/here-to-help/contact-us.html and we’ll assist promptly.

Posted 3 months ago

“10/10 .... very high quality products ...”

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Posted 4 months ago

“Still not received part of my order”

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Posted 4 months ago

“Excellent service, both delivery and returns. No issues.”

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Posted 4 months ago

“Whistles never let's me down. A very reliable company with efficient communications and excellent customer care service. Their return process is very straight forward too. What would I do with you?”

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Posted 4 months ago

“Great company but slippers terrible”

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Posted 4 months ago

Hi Kay, I’m sorry to hear the slippers didn’t meet your expectations. We appreciate you flagging this, and I’ll pass your feedback to our product team to help improve future slipper designs. Kind regards, Team Whistles

Posted 2 months ago

Whistles is rated 4.3 based on 1,331 reviews