Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,197 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Lovely dresses delivery service very good”

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Posted 3 months ago

“Love shopping at Whistle”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

“Poor service”

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Posted 3 months ago

Good morning, Thank you for sharing your feedback. I’m really sorry to hear that you experienced poor service that’s not the standard we aim to deliver. If you’re willing to share a little more about what happened, we’d truly appreciate the chance to look into it and make things right. Thank you for bringing this to our attention. Kind Regards Whistles Customer Care

Posted 3 months ago

“Very pleased with Whistles online shopping process. Very easy to use.”

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Posted 3 months ago

“ordering experience was fine”

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Posted 3 months ago

“I love the quality of the products and design.”

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Posted 3 months ago

“Fast delivery”

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Posted 3 months ago

“very good and on time”

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Posted 3 months ago

“I wanted to exchange in store for a smaller size but as I ordered on line I had to return the jacket but I was not refunded immediately and I am still waiting for the refund. And I had to purchase the item a second time. Extremely disappointed to wait so many days for a refund and to have to purchase again for another size.”

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Posted 3 months ago

Good morning, Thank you for sharing your experience, and I’m really sorry to hear how frustrating this has been for you. Having to return an online purchase, buy the item again in the correct size, and then wait longer than expected for a refund is understandably disappointing this isn’t the smooth process we aim to provide. Your refund should have been processed promptly, and I apologise for the delay. If you’d like, we can look into your order to ensure everything is moving as it should. Thank you again for bringing this to our attention. We appreciate your patience, and we’ll do everything we can to make this right for you Kind Regards - Whistles Customer Care

Posted 3 months ago

“Terrible delivery service”

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Posted 3 months ago

Good morning, Thank you for letting us know, and I’m really sorry to hear that your delivery experience was disappointing. We understand how frustrating this can be, and it’s certainly not the standard we aim to provide. If you’re happy to share more details, we’d really like the opportunity to look into what went wrong and make it right for you. Your feedback is important, and we appreciate you taking the time to tell us. Kind Regards - Whistles Customer Care

Posted 3 months ago

“Good quality stylish clothing and excellent service.”

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Posted 3 months ago

“Luckily I managed to get the item from Next but such a shame about your customer service and took me over an hour and half trying to call and kept getting cut off.”

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Posted 3 months ago

Good morning, we’re very sorry for the frustration you experienced with our customer service. This is not the standard we aim for, and we appreciate your feedback. We’ll review this to ensure it doesn’t happen again. Thank you for letting us know, and we’re glad you were able to get your item. Kind Regards - Whistles Customer Care

Posted 3 months ago

“Whistles is one of my favourite brands.”

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Posted 3 months ago

“Love all the clothes , friendly staff in St. Christophers shop. I am leaving London soon and I will miss the shop.”

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Posted 3 months ago

“I always get good service and things are sent promptly if they’re not available in the shop”

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Posted 3 months ago

“Easy website to use, fast delivery, kept informed, easy return process and fast refund.”

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Posted 3 months ago

“Fast delivery.”

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Posted 3 months ago

“the clothes are very stylish generally and the delivery is quick, but there are too many inconsistencies in sizing for the items I purchased hence only giving 3 stars”

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Posted 3 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear the sizing inconsistencies affected your experience. We’ll pass this on to our team. If you’d like, we can help with an exchange or return for a better-fitting size. Please contact webchat or support so we can assist with the best option. Kind regards, Team Whistles

Posted 1 month ago

“Having recently got an account I can say that Whistles are an excellent company to buy from. Good communication and speedy delivery of this item. I knew the quality of their clothes from a previous purchase and so really confident to reccomend them for excellent quality, good communication and speedy delivery.”

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Posted 3 months ago

Whistles is rated 4.2 based on 1,197 reviews