Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,074 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,074 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called the order line to make sure I was getting the right bulbs for a fitting and was wrongly advised. Not bothered when I raised this with them. Only get 2 stars for prices otherwise 1.”

Helpful Report

Posted 4 years ago

“I have placed a number of orders with you and on almost every occasion there has been an error with the order. Enough is enough, there will be no further orders.”

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Posted 4 years ago

“Self adhesive strips did not self adhere. Having fitted them to the ceiling of my varnished wooden cabinet and completed the electrics, I stood back to admire my work. In the morning, the strips were on the bottom of the cabinet. I had to refix them with an alternative glue. I tried to contact customer services for advice but had to hold for too long and gave up. Not happy,”

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Posted 4 years ago

“Ordered bulbs with the fitting. No bulbs sent. Called by phone. Told to email. Still awaiting a response.”

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Posted 4 years ago

“Order took over two weeks to arrive. When it did it was wrong. 8 BC ordered. 3 BC and 5 ES arrived. Phone call needed”

Helpful Report

Posted 5 years ago

“Not all items turned up in my delivery with no explanation as to when the rest of the order would be delivered or expected. Numerous messages sent to ask where the extra items may be and when to expect them but no response received.”

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Posted 5 years ago

“I bought a 20w LED light bulb for £15 after good reviews, more fool me. Ordered at weekend, delivered Thursday, so reasonable service. However, the product was very disappointing. The light is cold, eerie and rather dim. I knew it was cool white when I wanted warm white, but they don't stock them. The poor light may be a result of the design of an LED bulb with the lamp shade. I don't understand why the sides of the bulb are white, but if most light is emitted from the end, it could be blocked by the shade (a pendant uplighter with black in the centre of the bottom) compared to other types of bulb, which give good light. It would be nice to know if this is the case”

Helpful Report

Posted 5 years ago

“Sent wrong items and a return label for a letter advising to return the incorrect items signed for as they would not take responsibility for non returned items, return label covered 58p return package signed for cost £3.95 emailed several times but been ignored now not happy as I don't see why I should pay for their mistake...............”

Helpful Report

Posted 5 years ago

“I ordered a light with 4000K daylight bulbs - I received the light with 4500K cool white bulbs. After querying it, I am told they are 4500 daylight bulbs even though each box told me it was Cool White. Possibly a printing error on the boxes - yea right. I can buy cool white anywhere. The only reason I shopped there was to get the Daylight bulbs. Will not shop here again.”

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Posted 5 years ago

“Used this company many times in the past never had any problems This last ordered had been completely messed up !!! Now sent three seperate orders and still hasn’t sent the diffusers for the profile Not a happy customer really inconvenience my customer”

Helpful Report

Posted 5 years ago

“IT TOOK 2 WEEKS, TO RECIEVE MY ORDER. AFTER SERVERAL PHONE CALLS AND PROMISES IT WOULD ARRIVE NEXT DAY, IT FINALLY CAME.”

Helpful Report

Posted 5 years ago

“Hi, I thought the service was great when I rang up, got advise and ordered some bulbs. I was told they had just arrived and would leave the next working day. When the package did not arrive I rang up and subsequently found out that I had been misinformed, the delivery had not only not arrived but wasn't due for several weeks! I asked for a refund and bought from another supplier.”

Helpful Report

Posted 5 years ago

“1. Website listing items that are not available anymore - was fine when alternative arranged. 2. Took three deliveries to finally get the right items. 3. Initial order placed 14/03/19. Finally resolved and installed 29/03/19 - two weeks!! 4. Communication woeful. Do not reply to many emails. Was always me that had to make calls to follow up on what was happening.”

Helpful Report

Posted 5 years ago

“Very slow delivery due to being out of stock (OMNIPOWER 300MM 1FT T5 LED TUBE LIGHT 4 WATTS) 4 weeks. Only found out OOS after chasing order. Also ordered ECO-ROCKET B22 15W LED BULB and was sent a screw fit bulb. Brought this up with customer service and advised correct item would be sent "as soon as", That was 11 days ago.”

Helpful Report

Posted 5 years ago

“Terrible delivery. I got a delivery faster from Germany than Leicester! ! No apology, four phone calls from myself to find out where item was after I had paid for next day delivery. Arrived 3 days after due date. Should have been so easy.”

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Posted 5 years ago

“Products are good but I paid for next day delivery which took almost 4 days.”

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Posted 5 years ago

“You are have not refund me.”

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Posted 5 years ago

“Place order. No delivery for two weeks. Enquire why. Told that items are not in stock. Due next week. Nothing arrives. Enquire why. Been delayed somewhere. Goods eventually reach me 29 days after order. Not great.”

Helpful Report

Posted 5 years ago

“Bulb took 10 days to arrive Bulb not ordered not available so they substituted another one without consultation Wouldn’t recommend them”

Helpful Report

Posted 5 years ago

“I did not receive an email confirming my order, as promised on the website. My bank account was debited the day after my order, but when I enquired why I had not received the items 1 week later, I was told that some items were out of stock. This seemed unacceptable, so you agreed to send the in stock items immediately, and the remaining ones when available in about 3 weeks time. I have received some of those items today, but fewer than the number required. I am advised that I can expect the outstanding ones within a few days. It is now almost a month since I placed my order, but I still cannot report on my opinion of the product.”

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Posted 5 years ago

Wholesale LED Lights is rated 4.4 based on 5,074 reviews