Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,074 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,074 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong size clips sent. The connectors are not very good . I wouldn't use these again”

Helpful Report

Posted 5 years ago

“Delays in getting the lights we ordered Faulty bulbs that were difficult to change and sort out. When we got the replacement these are also faulty and now need replacing Poor customer care Poor quality product that I am still trying to sort out. Not an easy process for dealing with problems and faults. I have been really disappointed with the whole process.”

Helpful Report

Posted 5 years ago

“Delivery took over a month. It was clear something had gone wrong and a telephone call I made went some way for me to appreciate this might not be normal and the "glitch" would be put right. I still had to wait a while but eventually my order was delivered”

Helpful Report

Posted 6 years ago

“Glass porch lantern with proximity sensor arrived broken in flimsy packaging through the post. A replacement took much chasing and several weeks to arrive. Now finally fitted, the sensor worked for a week and is now intermittent. So packaging was poor, customer service was poor, and product quality is poor.”

Helpful Report

Posted 6 years ago

“Order took 5 weeks to get here with 1 part of order unavailable.No correspondence from comoany and only when I contacted them did they update me eventually. Also took a fortnight to refund me for unavailable item. Response by emails poor and only when phoning company did someone eventually take it upon themself to sort out my order and give me an appropriate response. Disappointed with service and will not use again.”

Helpful Report

Posted 6 years ago

“The bulkhead units I purchased were of very poor quality. The materials and finish were poor and two of the three units were unusable because the lampholder terminal screws were either missing or had stripped threads.”

Helpful Report

Posted 6 years ago

“Product took about three weeks to arrive and the only communication was following my two requests for information on progress. Product has not been used yet bit looks to be a good quality.”

Helpful Report

Posted 6 years ago

“I ordered WARM white lights and got harsh yellow lights. There was no WARM. Theses have been installed and I'm now trying to find a way to soften the colour.”

Helpful Report

Posted 6 years ago

“The tube that arrived started flickering & buzzing after 1 day - company advised and stated they would send a replacement, but that was over 2 weeks ago and I’ve heard nothing more. Bit disappointing.”

Helpful Report

Posted 6 years ago

“I had made an order for 8 x GU10 LED Cool lamps and 3 x Outside up/Down GU10 lights with Lamps. I received my order very promptly and replaced the 8 x GU10 for Warm ones, but when I went to install the outside lights there were no lamps in the box. i have written 2 emails to support and cs at wled and have had no reply. from being a very satisfied customer previously and onkly buying LED lamps from you I will now look elsewhere.”

Helpful Report

Posted 6 years ago

“Did not receive the switch i wanted to power the lights had to make phone calls to sort out none arrival of switch. The switch I wanted was MSSINGLECOLOURTOUCHWIRELESS @ £58.61 no could sort it out for me and I had to accept a MS12V LED DIMMER WITH REMOTE CONTROL WHICH HAS A VERY LIMITED RANGE ON THE REMOTE”

Helpful Report

Posted 6 years ago

“Order still to be completed . Only been told on invoice that item is "to follow" no estimated date of delivery Very poor compared to other similar companies”

Helpful Report

Posted 6 years ago

“I ordered E27 bulbs and Bayonet came instead !!”

Helpful Report

Posted 6 years ago

“I ordered a transformer which I received but it had no instructions with it - I emailed you the day I received it to ask a few technical questions and you obviously couldn't be bothered to reply - I have figured it out for myself now. I will not be buying anything else from you because your customer service is non existant.”

Helpful Report

Posted 6 years ago

“Online ordering did not allow option of collection in store. This meant a visit to the store to place the order. Delivery was promised within 3 working days. This failed. Chased the order, was advised of delay but was promised a call back with update. This failed. I ended up having to visit store. Further guaranted delivery next day. This failed.”

Helpful Report

Posted 6 years ago

“Ordered three packs led channel profile with frosted diffuser and two wall lights with led bulbs - order arrived on time but packaging damaged, only two of the three pack contents inside - all loose and all had some damage - wall lights ok in separate box with bulbs boxed separate- was able to make use of damaged Chanel by cutting to avoid dints and fair enough customer services sent out the missing pack although these also had some dints when arrived and one diffuser misshapen no compensation offered or asked for came to install wall lights - bulbs sent wrong fitting correct on box image but contents miss packed contacted customer services again and sent images but no response as of yet”

Helpful Report

Posted 6 years ago

“Ordered a power supply for my LED lights, after a week the order still showed as processing, email sent to chase received a reply apologising and goods would be posted, a week later still no goods and order still showed as processing, another email sent to chase and apologetic reply received saying goods would be posted that day. Really not good customer service when I have to chase goods twice!”

Helpful Report

Posted 6 years ago

“I only received part of my order without any explanation for the missing items. After 10 days I emailed to ascertain when I would receive the missing items which were required urgently but received no response! I also tried calling but was unable to get through. One week after emailing I received a message to say that the missing items had been shipped.”

Helpful Report

Posted 6 years ago

“The website said the order will be delivered in 3-5 days-however this did not happen- I called as I needed the product for a certain date- spoke with someone- only then it was checked and discovered the product was not in stock - I was promised all will be dispatched the next day- it did not happen till I spoke with someone else who did not have a clue- when I wanted to cancel finally I was called back and all the products were available but nobody knew about it- a mess.”

Helpful Report

Posted 6 years ago

“Was not very impressed, took 1 week before I got my order, they sent me the wrong bulb for the lights I ordered, even though they were the bulbs advertised on there websites, luckily a colleague who lives in Leicester had them exchanged.”

Helpful Report

Posted 6 years ago

Wholesale LED Lights is rated 4.4 based on 5,074 reviews