Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,074 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,074 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Six emails still no order 2 phone calls return call never happened”

Helpful Report

Posted 4 years ago

“Bought 2 square light disable LED bulbs on switching on both lights have a high intense flicker With no dim-able effect showed my neighbour who agreed with me not as described explained to customer service who arranged to have back sent back only to be told both lights had no faults, I asked for my money to be returned as useless to me as they were faulty. Was told as no fault would be a 15% restocking charge we are still waiting for our money to be returned after several weeks. I will never deal with this company again and would urge others to be very aware they are a disgrace.”

Helpful Report

Posted 4 years ago

“Waited over 2 weeks for product, didn’t arrive when stated. After sales a waste of time”

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Posted 4 years ago

“Purchased super bright pir sensor outdoor wireless solar power security light 28th May worked for 2 weeks and now not working unhappy”

Helpful Report

Posted 4 years ago

“My order was simple - one metre of 60 led/m pixel tape. They send the wrong product. When I complained, the sent out a replacement which was the same wrong product, and also failed to send - as promised - a return envelope for the first one. I have asked for a refund.”

Helpful Report

Posted 4 years ago

“Need to buy waterproof connector if replacing existing outdoor light”

Helpful Report

Posted 4 years ago

“very very disappointed .no any discount for trade customers at all ,same price for everybody .NO REASON TO BUY FROM YOU”

Helpful Report

Posted 4 years ago

“Received faulty”

Helpful Report

Posted 4 years ago

“Rubbish messed up delivery 4 days late and when arrived sent wrong lights had to re-cut holes made a mess and cost me money”

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Posted 4 years ago

“Still awaiting delivery”

Helpful Report

Posted 4 years ago

“Wrong part was sent by WLED and would not replace until part was returned. Very disappointed in the service, still awaiting confirmation of a refund”

Helpful Report

Posted 4 years ago

“Product still has not arrived after 2 weeks despite paying for next day delivery, contacted the company twice to be told they can not do anything and to contact FedEx with the reference number they provided, FedEx do not recognise this reference number. Absolutely awful service, would not recommend”

Helpful Report

Posted 4 years ago

“Poor quality product, I purchased 2 led outdoor lights and both have failed in 6 months! Will buy from LED Hut in future.”

Helpful Report

Posted 5 years ago

“I pre ordered NeoTec Fire Rated Downlight GU10 Fixed - White. Absolutely useless springs that fall off of the body. Wled suggest I pay the postage to send them back but could only offer credit. Because I had them for 29 days. I put them on the skip and put this down to experience. Thank you for wasting my time”

Helpful Report

Posted 5 years ago

“Damaged cable does not work”

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Posted 5 years ago

“Rubbish. Bought 3 products. All faulty. Cost me dear to get electrician to replace units each time. Would WLL pay up? Hell no. Rubbish service. Rubbish products. Had to give them 1 star to get this review on but they deserve minus 5 stars in reality.”

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Posted 5 years ago

“Used their next day delivery service for an important job but the parcel didn't arrive until weeks later. I refused the delivery and they are currently holding out on my refund.”

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Posted 5 years ago

“Paid for next day delivery on a very important last minute order for work and it took 2 weeks to arrive. Not so much as an apology from them on email and I had to go elsewhere for my client. Useless.”

Helpful Report

Posted 5 years ago

“Customer service doesn’t exist, their website is misleading: sale? Not on what I ordered, apparently doesn’t cover switches although the ‘sale’ is splashed all over that page. The prices advertised are plus VAT. Then they want to whack on a further 15% if you want to return them. The manager was going to ring me back, do you think he did? Of course not! All I can say is, read ALL the terms & conditions of each item as that is all they will quote you, parrot fashion, if you contact them. Items I have reviewed separately but they were expensive for what they were. Wouldn’t use this company again.”

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Posted 5 years ago

“wrong item sent”

Helpful Report

Posted 5 years ago

Wholesale LED Lights is rated 4.4 based on 5,074 reviews