Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,083 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 17th July 2025

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is rubish very bad complately cheated.”

Helpful Report

Posted 5 years ago

“recent purchase fine. failure to replace LED drivers after two reminders appalling customer service. You've lost a future customer.”

Helpful Report

Posted 5 years ago

“I purchased 2 x 1m I received 1 x 2m This results in only one connection ie by the time I cut it down to 1m then the other metre is only fit for the bin.”

Helpful Report

Posted 5 years ago

“I ordered dimmable LED lights on 8 May and received those on 8 July !! Two months. Every time I phoned to enquire about the delay I got excuses and was told they would be in stock soon. It was in June I was told they were on back order. Why does your system not warn the customer on the web-site when they are ordering that the item is not ex-stock? The web site categorically stated the item was in stock and did so throughout. There was a note that appeared in the description of the item to say they were on back order. You must amend your website to warn the user and they can then make a choice to proceed or not. Also do not state they are in stock if they are not. Other shopping websites do warn the user about the stock status and NOT in the description of the item.”

Helpful Report

Posted 6 years ago

“Charged for 24 hour delivery when it wasn't possible; sent to wrong address; ignored despite multiple requests for updates; one of two packages arrived but is damaged; one person actually discussed the value of communications while apologising to me, then ignored the rest of my online chat. I understand things go wrong, and I'm ready for that; but so many things going wrong in one transaction and then continuing to go wrong… well, I'm either very unlucky or WLED have a serious problem.”

Helpful Report

Posted 6 years ago

“I can only wish I saw the reviews here prior to my purchase. Unusually for me I am leaving a review to warn other prospective buyers to avoid this company at all costs. If you should encounter any problems then don't expect the helpful customer service team to support, an attitude of the customer is always wrong seems to be their culture. No service recovery is offered, you are fending for yourself if you risk a purchase with this company. Seriously consider a purchase before you proceed.”

Helpful Report

Posted 6 years ago

“Six emails still no order 2 phone calls return call never happened”

Helpful Report

Posted 6 years ago

“Bought 2 square light disable LED bulbs on switching on both lights have a high intense flicker With no dim-able effect showed my neighbour who agreed with me not as described explained to customer service who arranged to have back sent back only to be told both lights had no faults, I asked for my money to be returned as useless to me as they were faulty. Was told as no fault would be a 15% restocking charge we are still waiting for our money to be returned after several weeks. I will never deal with this company again and would urge others to be very aware they are a disgrace.”

Helpful Report

Posted 6 years ago

“Waited over 2 weeks for product, didn’t arrive when stated. After sales a waste of time”

Helpful Report

Posted 6 years ago

“Purchased super bright pir sensor outdoor wireless solar power security light 28th May worked for 2 weeks and now not working unhappy”

Helpful Report

Posted 6 years ago

“My order was simple - one metre of 60 led/m pixel tape. They send the wrong product. When I complained, the sent out a replacement which was the same wrong product, and also failed to send - as promised - a return envelope for the first one. I have asked for a refund.”

Helpful Report

Posted 6 years ago

“Need to buy waterproof connector if replacing existing outdoor light”

Helpful Report

Posted 6 years ago

“very very disappointed .no any discount for trade customers at all ,same price for everybody .NO REASON TO BUY FROM YOU”

Helpful Report

Posted 6 years ago

“Received faulty”

Helpful Report

Posted 6 years ago

“Rubbish messed up delivery 4 days late and when arrived sent wrong lights had to re-cut holes made a mess and cost me money”

Helpful Report

Posted 6 years ago

“Still awaiting delivery”

Helpful Report

Posted 6 years ago

“Wrong part was sent by WLED and would not replace until part was returned. Very disappointed in the service, still awaiting confirmation of a refund”

Helpful Report

Posted 6 years ago

“Product still has not arrived after 2 weeks despite paying for next day delivery, contacted the company twice to be told they can not do anything and to contact FedEx with the reference number they provided, FedEx do not recognise this reference number. Absolutely awful service, would not recommend”

Helpful Report

Posted 6 years ago

“Poor quality product, I purchased 2 led outdoor lights and both have failed in 6 months! Will buy from LED Hut in future.”

Helpful Report

Posted 6 years ago

“I pre ordered NeoTec Fire Rated Downlight GU10 Fixed - White. Absolutely useless springs that fall off of the body. Wled suggest I pay the postage to send them back but could only offer credit. Because I had them for 29 days. I put them on the skip and put this down to experience. Thank you for wasting my time”

Helpful Report

Posted 6 years ago

Wholesale LED Lights is rated 4.4 based on 5,083 reviews