Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed in length of delivery time from placing order but other than that seems to be competitive and warranty on products is good.”

Helpful Report

Posted 11 years ago

Hello Alan, Thank you for your feedback which is always useful. I've taken a look at your order and can see there was a delay in getting your items to you. We sincerely apologise for this and would like to assure you that orders received through our website are typically dispatched within 1 - 2 days. Where possible we make our customers aware of any delays and offer alternative items for no extra cost if the order is required urgently. Thank you for your feedback once again. Kind Regards, Wholesale LED Lights.

Posted 11 years ago

“These converters were very average and not a particularly snug fit. Also the connector bumps on the top were substandard compared to those on a bayonet bulb connection.”

Helpful Report

Posted 11 years ago

“Mixed views. I bought 2 dimmable lightswitches one of which was faulty. I returned it under proof of posting but it seems to have not arrived. So, I am out of pocket by about £20. I am thinking I will have to now buy another one to replace, but that will likely be my”

Helpful Report

Posted 11 years ago

“Swapped my Mums lights out with MR16 2 model led's and discovered that they interfere with DAB radio which completely cuts out when switching the lights on now. Looks like these lights do not have sufficient shielding so if you are using DAB radio in your kitchen or where ever you have your LED lights, you will have interference. I also emailed Wholesale LED's to see if they had any similar reports but have not yet had a response.”

Helpful Report

Posted 11 years ago

“Ordered the identical gu10 led as previous order but the colour is very different ! Wholesale are looking into this but makes it awkward for future orders !”

Helpful Report

Posted 11 years ago

“Product delivered as ordered, but quite slow and no response to email or no-one to answer the telephone. Would use again as the product is good and reasonably priced.”

Helpful Report

Posted 11 years ago

Hi Dominic, Thank you for your feedback and comments. The item you ordered as a special order item. We ask customers to allow extra time on top of delivery for these items so our manufacturer can ship them to us. This is clearly stated on the website, but I apologise if this wasn't clear at the time of ordering. I'm not sure why no one responded to your email or why you were unable to call, unless it was a weekend. We are at least glad the product is to your liking. Kind regards, Wholesale LED Lights

Posted 11 years ago

“Ordering was easy and delivery service was fine. watt I ordered what were supposed to be 50W equivalent warm white LED globes (3 watt 22mm bayonet globes) . I felt the light output was lower than claimed, and the light was definitely much whiter than both incandescent and fluorescent bulbs.”

Helpful Report

Posted 11 years ago

“Ordered some lights after checking and rechecking that they were the right ones for the job, staff were very pleasant, helpful and patient. Promised delivery within 4 days , but took 7 ( free upgrade to first class post , so they tried their best ) - main problem was that lights were supposed to be 30deg tilt but weren't , we got round the problem , but a bit of a hassle..”

Helpful Report

Posted 11 years ago

“The bulb is good, what I was expecting but it seemed to take a while to get to me. I guess it was still within the limits they said though.”

Helpful Report

Posted 11 years ago

“The bulb I ordered was an e27 9 watt. The invoice states 9 watt the bulb box states 8 . watt. The bulb itself does not state it's wattage. It works ok but I think I am missing a few lumens!”

Helpful Report

Posted 11 years ago

“I received the products quickly, which was great, but when I phoned for some advice about the products I found the customer help a little condescending, which could put me off shopping with the company again.”

Helpful Report

Posted 11 years ago

Hello Louise, Thank you for your honest feedback which is always helpful. I apologise if in this instance you didn't find the level of customer service to be as good as it could have been and that you felt you were being condescended to. We endeavour to help our customers regardless of how big or small the query and this always in a polite and professional manner. Kind regards, Wholesale LED Lights

Posted 11 years ago

“THe new G9 Led bulb is too large for most of my existing fittings, so while it was a great bulb, I wish it could be smaller...”

Helpful Report

Posted 11 years ago

Hi Stuart, Thank you for your honest feedback. This is a problem with LED lighting technology in general at the moment. Creating an LED bulb that is both bright and compact is still a bit difficult, especially as there are a lot more components that need to be accommodated, such as drivers and heat sinks. We do make the dimensions of our bulbs available to our customers and always advise if they are larger than a standard halogen replacement so they know before they buy. We also now do a couple of more compact G9s that are a similar size to a standard halogen G9. Thanks again for the feedback. Wholesale LED Lights

Posted 11 years ago

“Ordered 19 led lamps in last 12 months, now having to return 4 due to lamp failures. Becoming a little concerned as to the lamp life. Lamps seems good quality with great light output but if they keep failing then something must be wrong as theses are from the first order I placed and they have all gone half brightness within a week of each other. Replaced lamps with spares I had and all seems ok again for now. Second order was sent with wrong lamps but were exchanged quickly. Would be better if on phone calls lamps could be sent out whilst faulty items were being returned as I am now waiting in darkness for replacements under warranty.”

Helpful Report

Posted 11 years ago

“I was told the lights were in stock when I ordered them. After ordering and paying, a few days later I was told they were out of stock and I would have to wait 10 days for my bulbs or buy different ones which were in stock but a lot more expensive. I decided to wait and was assured they would arrive within the ten days. It's quite some time ago now since I ordered these, probably 6 months. It wasn't a good experience. They were very helpful on the phone BEFORE I bought the 16 bulbs, which do cost a lot, however I think I waited about a month for them to arrive. I was very fed up and regretted using this company. When they did arrive one of them flickers all the time, I was so fed up with the wait I couldn't,t be bothered sending it back and waiting another month, so I just live with the flickering bulb. I also now realise that the 16 bulbs aren't strong enough for the space. The bright white light is good for my studio. But I need more. Think carefully when choosing LED's the angle of the beam they cover is important.”

Helpful Report

Posted 11 years ago

“Generally satisfied with product and service but disappointed that the "spend between £50 & £100 and receive £10 discount” was not applied to my order - I e-mailed on two separate occasions but did not receive a response. At the time of ordering a 15% discount was also available (MEGA15) but I forgot to put the code into the approprate box :-(”

Helpful Report

Posted 11 years ago

Hello Angela, Thank you for your feedback. The discounts aren't applied automatically - you need to enter a discount code into the shopping cart in order to receive the discount. I apologise if this wasn't clear at the time, but we are happy to refund the difference to customers if they have forgotten to apply the discount. I will contact you shortly by email to discuss. Kind regards, Wholesale LED Lights

Posted 11 years ago

“The LED lights are excellent. The delivery service was poor. I ordered the lights and was promised that they are in stock and will be shipped that day but they were not. I ended up calling daily for 5 days and each day I was promised that they will be shipped that day but failed to do so. When finally they shipped I asked for tracking number but this did not arrive until a few days after receipt of the parcel.”

Helpful Report

Posted 11 years ago

“Waited a very long time for delivery. It was only when i chased it up that i was told of a delay to specific items. Would have been nice to be told as soon as the delay was known. As to the lights - not easy to know what the milky white is like compared to the other colour. Plus, number of lumens not given so not sure i have bought bright enough. Went to a local supplier who was able to tell me about lumens and how important they were, rather than wattage.”

Helpful Report

Posted 11 years ago

Hello Evelyn, Thank you for your review and honest feedback. The bulbs shouldn't have been available to buy if they were out of stock. I will get a member of our web team to take a look into this. If the items were out of stock a member of our customer service team should have been in contact to let you know and to offer you alternatives, so I apologise in this instance as well. With regards to the lumens, we do provide the number of lumens for all our product on the website in the product specifications section as well as in the product title (in most cases) and the product description. If you aren't able to find them on the website for any reason you can call our customer service team and they should be able to help. Kind regards, Wholesale LED Lights

Posted 11 years ago

“IWhen I received the lights I checked the price with other suppliers on the internet and found the same product for less than half your price.!”

Helpful Report

Posted 11 years ago

“Items were fine, although took 2 weeks to deliver when all items said to be in stock & dispatched by 3:30pm same day (Or following day, as I would have expected with this order)”

Helpful Report

Posted 11 years ago

“I am very disappointed in LED lights - I did have 12 v dichroic lamps and was quite happy but was then told that LED were much better and saved an awful lot of money? I have bought quite a few GU10 bulbs now the latest being 560 lumens and even they are no where near what I had before I started - not impressed at all - in fact I would consider reverting back but I had to enlarge the original hole to accommodate the new fittings? regards john”

Helpful Report

Posted 11 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews