Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When ordering I had expected 72 hour delivery. After one week my order status was still just showing "processing". On making contact (via the chat line) I learned that the item had not yet been received by WLED. Eventually I received the item 10 days after ordering. This service is 'OK' but my experience would have been enhanced if you had proactively told me that there was a delay.”

Helpful Report

Posted 9 years ago

“Fine looking bulbs, shame about the packaging. I think a Jiffy bath is not sufficient protection for candle bulbs in their own wrapping.”

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Posted 10 years ago

“Item still not received yet”

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Posted 10 years ago

“I got an email promising a weekend discount which did not happen when I ordered which was disappointing. I also ordered the wrong bases on the lamps which was my fault but a sad mistake.”

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Posted 10 years ago

Hello John, Thank you for taking the time to review our product and service. We do offer a 28 day return. If you have ordered the incorrect items you can return them for exchange. Feel free to call our customer service team - 0116 321 4120. Kind regards, Wholesale LED Lights

Posted 10 years ago

“Delivery was quick--no issues. There is no instruction book--i.e. how to set up sensor etc.? How to override sensor to switch light on? There are no wall fixings--- rawl bolts or similar? Am awaiting improvement in weather to install the lights so cannot comment on actual illumination.”

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Posted 10 years ago

“I responded to an email promising 20% off the items that I wanted and this was also offered on the website. When I ordered online, there was no option to claim the 20% discount and I was charged full price.”

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Posted 10 years ago

“Well, I had high hopes for this bulb but it turned out to be an inappropriate purchase for my room. I was using 2 x3 bulbs in two different top light fittings in two parts of the same room. Sadly the lumens are not sufficient and the room now looks very gloomy and sad (bit like a comedy goth house). The light is very nice and soft (much nicer than with other LED type bulbs), but it is just too low. I am going to have to replace the set. I am sure if I had looked at all the details I could probably have worked this out, but I just never considered that 6 dimmable bulbs would be insufficient to the task when up full.”

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Posted 10 years ago

“The shop + delivery were excellent. I am a bit disappointed with the power of the bulbs, but maybe that is just me. They don't feel like 70-80 watts of the old incandescent. I had been freaked out about videos online showing the massive dangers in illegitimate bulbs, but these bulbs look clearly OK. So the fear of electrocution were put to rest by the helpful employees. Certainly, LEDs are the way forward....I look forward to the brighter LEDs becoming cheaper”

Helpful Report

Posted 10 years ago

“Staff very helpful but had a problem with delivery! I paid for next day delivery on fri 13th of March and they did not come until Thursday 19th of March because apparently there was a delay from there supplier! Whatever the problem they had at there side should t affect my promise and this delayed my electrician to work on my kitchen and no refund? Poor after service :(”

Helpful Report

Posted 10 years ago

“I've just ordered 3 more of these. I hope they are more reliable than previous batches, because the reliability is nowhere near stated. I have had a total of 5 failures in 1 year, so it is good that these were replaced. I note that the writing on the bulb is different, so perhaps it is a different manufacturer with better quality controls. This is why I only currently give an average rating.”

Helpful Report

Posted 10 years ago

“received item today @11.00am item ok but have now found somebody a third of price after placing my order with you ,ordered same day cost £10.99 inc postage also included control box/remote/power supply your price is very much over priced I can not see me using you again not happy copy of cheaper price can be supplied Andy Adams”

Helpful Report

Posted 10 years ago

“I found the person who I spoke to on the phone very helpful. The cost of the items that I bought was high when compared to other traders.”

Helpful Report

Posted 10 years ago

“I found the person who I spoke to on the phone very helpful. The cost of the items that I bought was high when compared to other traders.”

Helpful Report

Posted 10 years ago

“Website not over clear when wanting to pay. I put a purchase order number in, which I need to do for finances our end, AND payment details. When I originally rung two weeks after placing order I was told stock was just in and would be shipped that day. When not received one week later rung again to be told that I hadn't paid! I explained everything and then got informed that because I put in purchase order number that payment wasn't taken! Was surprized and annoyed that this hadn't been explained to me on my original call. Disappointed with packaging as considering it is seven LED bulbs totally nearly £60 that they only came in a padded envelope!”

Helpful Report

Posted 10 years ago

“Hi In response to your request for feedback the only issue I found was that I did not get an acknowledgement of my order and a possible dispatch date. I was emailed when it was dispatched though The downlight has now arrived and I am more than satisfied with product Regards Dave Cantle”

Helpful Report

Posted 10 years ago

“Poor delivery time. After waiting one week and two emails later I received a reply saying my item was being dispatched. Thom apologised for the delay and gave me a 15% discount. I would've been happy if they had informed me of the reason for delay. I've had no problems with delivery before, but it has still made me think twice about using the company again.”

Helpful Report

Posted 10 years ago

“Good product, quick despatch. However, it would have been helpful if someone had bothered to email me the information that what I wanted was out of stock. I rang after waiting for 3 weeks, and was told that "they will be in next Tuesday". The products arrived the following Friday, so I can't fault them on that. I will use the supplier again as they seem to have items not available elsewhere, at sensible prices.”

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Posted 10 years ago

“The communication can be improved. I had ordered some led bulbs and paid for it on line. I got a email about the details of the purchase but information of the posting and delivery of products was not given. If this is also included in the email then it will be very useful. thank you”

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Posted 10 years ago

“Very poor delivery order has still not arrived. Order arrived today about two weeks to deliver product . Product very good shame about delivery”

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Posted 10 years ago

“So, so, I don't recall getting emailed order confirmation and the item in question was actually out of stock which your site did not show, this niggled me as I paid extra for next day delivery which is utterly pointless on an out of stock item ! Having heard nothing I phoned your company on Tuesday morning and the guy on the other end of the phone was helpful although the information he hand to hand was poor, he had to put me on hold to answer some pretty basic questions about lead times. Thankfully he told me the item was due in later on Tuesday and there was a good chance it would be with me on Wednesday which it was. So as I stated at the begining, a so so experience. I think you should invest in better back office systems and detail on your web site whether an item is in or out of stock”

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Posted 10 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews