Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time. But no screws for bracket fixing to the wall. No screws to fix lamp to the bracket.”

Helpful Report

Posted 10 years ago

“the delivery got delayed”

Helpful Report

Posted 10 years ago

“I visited the shop personally and purchased floodlight. The person who dealt with me was Tom. He was very help. Unfortunately, you were out of stock so one was posted and arrived promptly. Unfortunately, there were no fitting instructions. I fitted the lamp but struggling with settings for optimal function. I contacted the shop and requested instructions to be e-mailed or posted. I have yet to receive this. Without the optimal setting I am unable to fully evaluate the product. I appreciate if could kindly forward me instructions to optimise setting. Natu Mistry”

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Posted 10 years ago

“Not arrived yet? Should be here today, I did think that they may have arrived yesterday??”

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Posted 10 years ago

“N. I received my bulbs this morning, I like the shape and the brightness of them and the fact that they are only 3watt BC 60 MD. I was a little surprised that they are sent in a plain box, with next to nothing telling you anything about them? I do look forward to saving money on them.”

Helpful Report

Posted 10 years ago

“We bought a product that turned out not to be in stock - had to call to find out. Then had to wait just over 3 weeks for new stock, which then had to be chased 4 times. Very pleasant for contact. Very good on price. Let down by supply issues. Great product now finally fitted.”

Helpful Report

Posted 10 years ago

“Everything about the service was excellent. There is just one aspect that I was very disappointed with. That is the fact that the bulbs that I ordered were advertised and sold as a replacement for a 50w Halogen bulb (even marked as 50w equivalent on the box). They are no where near as bright as the 50w bulbs they replaced. I would have sent them back but to be honest I am so busy at the moment that I just don't have the time and I can manage with the light they give us but it is far from satisfactory. Mike. 07731 799162”

Helpful Report

Posted 10 years ago

“We were told about your site from a friend but found little choice as lights go for the front room however we ordered 2 on the 1st August and after a week rang to ask if they were in transit or what had happened the agent that I spoke to that time promised to be very helpful he assured that he would see that the lights would be sent straight out and that we would receive them the next day or the following day but alas no lights arrived we left it a few days in case there had been a hold up before phoning again and spoke to another agent who told us that they might not have arrived at your depot yet but give him 20 minutes and he would see what had occurred and ring us back which he did. The good new was that he said he had he had arranged for them to be sent straight away by courier and we would receive them the next day for which we did receive an email also assuring us that they had been despatched from your depot. The next day we received them via courier. The lights are complete and well wrapped and we have yet to put them up. Thank you.”

Helpful Report

Posted 10 years ago

“The light has not arrived. Please deliver....”

Helpful Report

Posted 10 years ago

“I have ordered many LED bulbs from wholesale led lights over the years and have found the products and service to be good. I was disappointed with my recent order though when only part of it arrived. I assumed a second package would be on its way, but after a week of watching my account status continuing to say 'processing' It was only when I decided to make contact that I was told the bulbs I had ordered had been discontinued and I would not be getting them. I really would have appreciated being told this at the point of sale, especially when the website even to this day still says they are available. I was offered the nearest alternative but this turned out to be unsuitable for my fitting. Products and prices good but the customer service this time really let them down.”

Helpful Report

Posted 10 years ago

“Still waiting on delivery. Electricians now left site.”

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Posted 10 years ago

“Hi , James who took my order was very helpfull, I can't really tick above as products have not yet arrived at my address. Regards”

Helpful Report

Posted 10 years ago

“Not perfect. No mention of items not in stock. The money however is taken immediately. Then 2-3 weeks wait. One lamp has failed after a few months when they should last 10 years. Prices are cheap but.....”

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Posted 11 years ago

“Pretty slow, compa”

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Posted 11 years ago

“Great service, I received the product very quickly and the quality is excellent, 5 stars! But I had problems with the discount code on the website, it kept loosing the code and trying to charge me full price. The support desk responded very efficiently, but 2 weeks on and I'm still waiting for the discount to be refunded :(”

Helpful Report

Posted 11 years ago

Hi John, Thank you for your feedback. According to our system the refund was completed on the 11th April. Could you contact our customer service team on 0116 321 4120? Regards, Wholesale LED Lights

Posted 11 years ago

“I ordered three stand alone units with three independent power supplies and, as an LED virgin, I asked for everything to be included (rather than spec it up myself). When my kit arrived there were no connectors to join the power supplies to the LED, so I had to place a second order. The end result works very well but I was let down by poor advice first time around. Shame.”

Helpful Report

Posted 11 years ago

Hello Guy, Thank you for your email. We apologise for the mistake with your initial order - I think there may have just been a bit of miscommunication. Where mistakes are made we do our best to rectify them is a quick and efficient manner. Kind regards, Wholesale LED Lights

Posted 11 years ago

“Very reasonable price. Very fast delivery. Well packaged. Invoice confusing and for different amount than on paypal order. Floodlights appear very low quality. Dust and dirt inside reflector, glass smeared with grease on inside of lens as well as outside and most scews holding light together are chewed up from the factory. Shows very poor quality control. Lights now connected and they work. As long as they continue to work and do not burn out they will be good value and I will be happy. My overal impression is this company dispatches well packaged products very quickly but (at least in my case) those products may be of low quality, at least in part.”

Helpful Report

Posted 11 years ago

Hi Toby, Thank you for your feedback; always appreciated. Quality control is something we take very seriously - items are tested before dispatch to ensure they are working. I'm quite surprised the units reached you in this condition, but you are welcome to contact our customer service team to discuss the matter. Just a reminder as well, you do have a guarantee on the items, so we are confident they will last. Kind regards, Wholesale LED Lights

Posted 11 years ago

“whilst the sales person was pleasent. and I did get the LED lights quick,in the post there was a fault with the control. and I returned the lights etc. on the 31/03/2014 at 15.11. I have heard nothing from you . I have sent two emails, and no rely's from you. where are my LED lights, which I paid £49.pp whats going on. regards M.J. Morris”

Helpful Report

Posted 11 years ago

Hello Myrtle, Thank you for your feedback. If the lights were returned on the 31st they will have already reached us and our returns team will be dealing with it. They should have already emailed you regarding this, but if not they will do shortly (probably not until Monday now as we don't work weekends). Our priority now is to get you a working set of lights so our team will test all the new items before they go out and you should have a set of working lights by no later than Wednesday. Please accept our apologies for the delay and any inconvenience caused. Kind regards, Wholesale LED Lights

Posted 11 years ago

“Good website but it wasn't clear enough when I ordered that the bulbs weren't in stock, after 10 days I called and found this out, then payed extra for next day delivery for when they did come in, but unfortunately, this got overlooked so didn't get sent then either, very helpful when I did speak to them and would definitely still use them again.”

Helpful Report

Posted 11 years ago

Hello Anna, Thank you for your feedback. I've taken a look at your order and it does look like there was a brief delay in getting your items to you and for this we are very sorry. Under normal circumstances we aim to have orders completed and dispatched the same day or following working day depending on the time the order is placed. We are glad this hasn't put you off using us again and look forward to future orders. I have put a note on your accounts so please feel free to call our customer service team directly next time you order. Thanks again for the review. Kind regards, Wholesale LED Lights

Posted 11 years ago

“Customer Service slow at responding. Had a query re returning a couple of bulbs that didn't fit but no response to repeated online customer service help line or to direct emails. Phoned up to get assistance and all sorted. Returned products and refunds sorted. Bought a few LED GU10 bulbs to replace halogens. All delivered quickly and work well, but one already failed and am about to return as per their guarantee as this only lasted about month!”

Helpful Report

Posted 11 years ago

Hi Robin, Thank you for your honest feedback which is always useful. Our 28-day home-trial is specifically designed to help our customers return and exchange products where unsuitable with as little hassle as possible. We are sorry if in this case the returns procedure was not as smooth as expected. Our web team are actively investigating why you didn't receive a response to your repeat emails - hopefully they will be able to identify the problem and ensure it doesn't happen again. We are also sorry to hear that you have a faulty bulb. Generally speaking we don't have any issues with the products, but, of the thousands of bulbs we sell, we do get some failures, albeit a very tiny amount. Where bulbs are faulty within the warranty period we will replace no questions asked! Thanks again for your feedback. Kind regards, Wholesale LED Lights.

Posted 11 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews