Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.11

4.1 Rating 771 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure if it was delivery or sent like this. But I ordered 5 sheets of wet wall and when we went to fit our bathroom everyone single one was cracked and broken at the bottom, the tongue and groove bit of them were snapped all the way along! Wasnt happy! But the joiner made them work!”

Helpful Report

Posted 3 years ago

Good morning Grant, Sorry to hear that your wall panels arrived damaged! This is extremely disappointing to hear but I'm glad you were able to make them work for what you needed. Thank you for taking the time to leave your feedback. I hope that should you wish to place another order with us in the future, we are able to ensure that your goods arrive in perfect condition! Kind regards, WDB

Posted 3 years ago

“Wholesale Domestic provided us with the most amazing service. We needed three new bathrooms and at all stages, we got the right help and support in making our decisions. We feel the business offers great value for money and the sales and distribution staff could not have been more helpful and supportive. As with these things plans changed and we needed to get either more tiles or return and replace a few items. Again the staff could not have been more helpful. We would recommend the business to anyone.”

Helpful Report

Posted 3 years ago

Good morning Colin, Thank you for your kind review, we really appreciate it. I am so glad to hear that we have provided you with a positive experience every step of the way. I hope that all 3 bathrooms are looking great! Kind regards, WDB

Posted 3 years ago

“Sales assistant extremely helpful with finding right replacement product.”

Helpful Report

Posted 3 years ago

Hi there Eileen, I'm glad to hear we were able to assist with your replacement! Thank you for taking the time to leave a review :-) WDB

Posted 3 years ago

“My delivery was cancelled and sent to a courier which was incorrect. I then was told that it was being delivered when It never arrived I called and was told it was not being delivered until the following week. After discussing this with the girl she managed to get it delivered that day. I am happy with all my items and would definitely buy from you again.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your feedback. Sorry to hear that you had issues with the delivery originally, it seems it was dispatched out in error to the courier. However, I am glad we were able to get this resolved in a timely manner for you! Kind regards, WDB

Posted 3 years ago

“Iv used the store a few times over the years and have found it to be good quality and value great staff”

Helpful Report

Posted 3 years ago

Hi there Gary, Thank you for taking the time to leave your review! We appreciate your loyalty. WDB

Posted 3 years ago

“The service was first class”

Helpful Report

Posted 3 years ago

Thank you for leaving your feedback! Glad to hear you had a positive experience with our team :-) WDB

Posted 3 years ago

“Great service in store, however delivery of some items were delayed and there was no communication to keep us updated.”

Helpful Report

Posted 3 years ago

Glad to hear that you had good service in store. It is disappointing that you weren't kept up to date about the progress of your order - we are always looking to improve and your feedback on this is greatly appreciated. This will be fed back to the relevant departments. I'm pleased to see that you now have all of your order - I hope your bathroom is looking great! Kind regards, WDB

Posted 3 years ago

“Excellent customer service. Picked up goods at the warehouse the same day. Great choices for all tastes.👍”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for your feedback. Great to hear!

Posted 3 years ago

“Missing shower tray and only 4 boxes of wall tiles delivered When I called I was told , oh yeah the tray is in the warehouse, you can come and get it if you like ……..”

Helpful Report

Posted 3 years ago

“Purchased a toilet pan with seat included for £100. I’m 72 and installed the unit with ease, no faults in the product at all. The item came with quality stickers (ISO 9001) and for those of you who are unfamiliar with regulations, it’s the gold standard. I’d buy again as I did 20 plus years ago from the old place in Hillington. Recommend the service and the product.”

Helpful Report

Posted 3 years ago

Hi John, Great to hear you've come back to us after 20 years. We are still in the 'old' Hillington location :) Thanks for the feedback, WDB

Posted 3 years ago

“Well stocked showroom with knowledgable assistants and really good service.”

Helpful Report

Posted 3 years ago

Hi there, Glad to hear that you had a good experience in our showroom :) We appreciate your feedback! Kind regards, WDB

Posted 3 years ago

“Brilliant product great service we are company who buy and renovate properties have been dealing with this company for years never had a problem would highly recommend”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback - we appreciate your loyalty and we are glad to hear that you are happy with the service! Kind regards, WDB

Posted 3 years ago

“Went to the store in Montrose ave the young girl that served me was very helpful and got my toilet and cistern in no time at all will use again.”

Helpful Report

Posted 3 years ago

Hi Alexander, Pleased to hear that you had a good experience in our Montrose Avenue store. Thank you for your review! Kind regards, WDB

Posted 3 years ago

“Product arrived damaged good customer service and it's all down to courier service as had this happen before. Bit of a wait for a replacement but overall I defiantly would use you again. Great product”

Helpful Report

Posted 3 years ago

Good afternoon Stuart, Thank you for your review. Glad to hear that you were happy with the service and the product! Sorry that you had issues with products arriving damaged. We are taking on board all customer feedback and are working with our service partners to minimise the risk of damaged goods. Kind regards, WDB

Posted 3 years ago

“Excellent Company, kept me in the loops from start to delivery. Delivery was on time and product well packaged. Just remember what you ordered and don’t fit the packaging to the wall even though there’s big stickers on it saying packaging 🤣😂🙄😂🤣 Mad moment still after taking it back off and actually fitting the products ordered lol 😝 it looks fantastic! Thanks again will definitely be using you in the future!!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. Glad to hear that your bathroom is looking great! :-) Kind regards, WDB

Posted 3 years ago

“Can you please tell me what my credit note is worth after my returns?”

Helpful Report

Posted 3 years ago

“Ordered bathroom panels which have a tendency to be damaged in transit. This company has been brilliant in replacing them!”

Helpful Report

Posted 3 years ago

“Service at collection point was excellant,”

Helpful Report

Posted 3 years ago

Hi there, Glad to hear you found our team at the collection desk helpful! Thank you for taking the time to leave a review :-) Kind regards, WDB

Posted 3 years ago

“Excellent service and very knowledgeable staff. Sorted out our problems and we are very happy with all the products we bought.”

Helpful Report

Posted 3 years ago

Good afternoon Patricia, I am glad to hear that you found our staff helpful and that we were able to resolve the issues you were having. We hope your bathroom is looking great! Thank you for taking the time to leave your feedback - we greatly appreciate this. Kind regards, WDB

Posted 3 years ago

“The products were fine but there was confusion regrading delivery I received one part of the order with no notification of when the second part would come. I did not receive any message for the second delivery either fortunately someone was home.”

Helpful Report

Posted 3 years ago

Thank you for your feedback and for taking the time to leave a review. Sorry to hear that you had issues with the delivery of your order. We are actively listening to customer feedback and are working with our delivery partners to ensure that things like this don't happen in the future. I am glad you have now received the full order!

Posted 3 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 771 reviews