Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 787 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 787 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products & delivery times , just a shame that so many goods get lost or Damaged in transit , but replacements sent out & delivered promptly”

Helpful Report

Posted 3 years ago

“Whilst you try to rectify problems you do not seem able to do so. We ordered 3 wallboards and although you have replaced faulty ovens out of 9 sheets we still only have one perfect sheet! I have emailed customer services but have had no reply. We are having to ‘cobble’ what we can put of the faulty sheets to do the job this Easter as planned.”

Helpful Report

Posted 3 years ago

“Mixed experience. Ordered a vanity unit and toilet. Vanity unit was sold without sink included which meant I had to return and re- order. I paid for delivery as I live in a third floor flat, delivery person left the items at the ground level main door not carrying up the stairs- this was the point of paying for delivery. Staff at warehouse very applogetic and arranged discount for sink not ordered due to poor delivery.”

Helpful Report

Posted 3 years ago

“We have a mixed review on wholesale domestics. Our wall boards came damaged - 3 times so this had an impact on our unfinished bathroom - which is still unfinished due to the length of time it took to receive a non damaged one and the bathroom fitter having other work booked in. The wallboards were being delivered without having any information on delivery dates/times either. We have contacted wholesale domestic to come and pick up the damaged boards as we now have 3 which takes us a lot of space. On the over hand, customer service team sent out new boards each time they were received damaged. So I can not fault them for that.”

Helpful Report

Posted 3 years ago

“Very happy with the service as a trade customer.”

Helpful Report

Posted 3 years ago

“Stuff was well helpful with my order”

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Posted 3 years ago

“excellent service to complement excellent prices. very obliging and knowledgeable staff”

Helpful Report

Posted 3 years ago

“The items I ordered for my new shower and wall panels were all very good, however the instructions were contradicting for the base of the shower tray, one wanted 11mm base the other had 18mm minimum. Also the delivery of some items was not very good, first the wall panels were damaged on the corners, and even the replacements were broken but I managed to use them, Wholesale Domestic were very good to send replacements, but would not recommend their delivery company.”

Helpful Report

Posted 3 years ago

“Awesome after sales service helping with a parts for a repair 4 years after installation and with no charge.”

Helpful Report

Posted 3 years ago

“Original order of Napoli 600 bathroom cabinet arrived with broken glass shelves. Replacement was agreed but never arrived neither did a second if it was ever sent. Eventually the only response to an email query was a return confirmation but 2 months on still no refund”

Helpful Report

Posted 3 years ago

“A very light and pleasant showroom and pickup point first class, all members of staff very helpful ,would certainly shop here again.”

Helpful Report

Posted 3 years ago

“Purchased a bathroom radiator in store sales advisor efficient and friendly also when I arrived at the collection warehouse the radiator was being carried to my car as I parked. Very efficient.”

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Posted 3 years ago

“Ordered on line picked up an hour later First Class Service from Staff at Warehouse Excellent Quality Bath Thanx”

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Posted 3 years ago

“fast efficient service.”

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Posted 3 years ago

“Purchased radiator damaged when it was opened returned to wholesale domestic returns for exchange no problem with exchange service 😊”

Helpful Report

Posted 3 years ago

“The style of the Omega mirror is perfect as I wanted a mirror with a sturdy stand and this fits the bill exactly, so 5 stars for design. But the mirror itself only magnifies 3X and I really wanted a 5X magnifying for applying make-up. I simply could not find anywhere this sort of stand with a 5X magnifying mirror so took a chance on 3X, but it’s not really good enough. If this mirror was made 5X magnifying it would be perfect and would warrant 5 stars.”

Helpful Report

Posted 3 years ago

“Staff were very helpful and pleasant.”

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Posted 3 years ago

“Excellent customer service .”

Helpful Report

Posted 3 years ago

“Found the sink, toilet and taps that we liked. A member of staff (Jennifer Cowan) was walking towards us and we asked if she could help us. We pointed to the items that we were interested in and asked what extras we would require, as in parts etc. she replied, “uve already picked it so how can I help” this was said in the most arrogant unhelpful tone. And the expression on her face showed the exact same. She walked off without saying a word, so we guessed we should follow. We got to the cash desk, where she proceeded to ask for information in the same exasperated unhelpful manner. Then nothing. She continued whatever she was doing then announced “ you can’t have those taps they are out of stock”. She didn’t advise of a date when they would be in or have any other suggestions. Her manner was extremely rude. We had to ask the questions ourselves. I asked about similar taps, and without saying a word, she again wandered off. So we followed. She pointed out different taps and said “ that’s all there is” and wandered off again. We went back to pay for the goods , where we asked if we picked something different would they fit the sink. The look I got from her !! By this stage I really was not impressed with her attitude which made me even more unhappy with the taps. I said this to my husband and she quickly jumped in, “ you can always change them.”. We couldn’t wait to leave the store. We went to another designated area to pick up the items and found the guy extremely helpful, pleasant and very informative. He should be the person in the main store selling g your goods not Ms Cowan”

Helpful Report

Posted 3 years ago

“No clear delivery timescales on website , and had to contact by phone to confirm order was being processed , to be told it would be dispatched around 5 working days after order !! Then only half the order was delivered, phoned , then received outstanding items , 12 days after initial order , product was fine though .”

Helpful Report

Posted 3 years ago

Hi Andrew Thank you so much for the feedback. I am so sorry to see your delivery was held up. We recently had an unexpected surge of orders and have only now been able to get on top of everything. I have fed this back to our web team in order to highlight delivery times a bit clearer on the site. Thanks again and hope to see you again in the future.

Posted 3 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 787 reviews