Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, superb customer service. Unfortunately thanks to delivery and their poor handling the item, it came broken on one side of the wheel. It doesn't affect the purpose of it. Have to use super glue to attach the pieces.”

Helpful Report

Posted 7 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon. Also i do apologise on behalf of the courier. Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Packaging was poor for table top. Too heavy for the box. It needed strapping. Otherwise just what I wanted.”

Helpful Report

Posted 7 years ago

Hi, Thanks for you feedback, we will take this on board and look in to this. I do hope you like the item and will look forward to you shopping with us again very soon. Many thanks Dec @wido support

Posted 6 years ago

“Prompt delivery But could have been notified earlier”

Helpful Report

Posted 7 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 6 years ago

“Great product, speedy delivery & prompt email replies”

Helpful Report

Posted 7 years ago

Posted 6 years ago

“I found it frustrating that, trying to get hold of someone on phone is near impossible. And originally I had a problem with my payment. Although it took a while Leigh managed to satisfy my needs in the end so well done him/her. I will now consider purchasing through Wido again. Thanks”

Helpful Report

Posted 7 years ago

Hi Jade, Thank you for taking the time to leave a review, your feedback is valuable to us. Firstly I would like to apologise again for the mix up with the payment - this has since been rectified and I do believe we have explained what happened with this. In regards to your duplicate payment, rest assured your refund has been processed and currently in the process of being returned back to you. For your guarantee - this can simply be done by yourself on the warranty page on the website Please note, I have emailed you directly with further details. We hope that if there is anything else we can do for you, you won’t hesitate to contact us directly. I hope this helps Many thanks Leigh Customer Care The Wido Team

Posted 7 years ago

Wido is rated 4.0 based on 1,561 reviews