Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

“Excellent product and great value for money. Only grumble is the shipping/delivery date was incorrect and the tracking link didn't work”

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Posted 6 years ago

Thank you for your positive feedback! Apologies for the shipping issues, I will relay this back to our couriers.

Posted 6 years ago

“i was hoping to receive parcel on the 11/03.19, as i had placed the order 09/03/19, but i am still satisfied”

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Posted 6 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 6 years ago

“Very pleased.”

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Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Would have given full marks, but the frost on table glass had mark on it, as if it had been missed while frosting it.everything else perfect, I new to online shopping.”

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Posted 6 years ago

“order placed sunday but did not receive confirmation email till Monday. No details to confirm that would be the case. It would be even better if email could be received straight away. It made me concerned as I had not used your site before. Other wise a good experience.”

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Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 6 years ago

“Great online buying process, quick delivery. Product design is lacking however. A few tweaks needed to be made to the bin store so the door closed properly.”

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Posted 6 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 6 years ago

“A couple of minor dents, have a word with your carrier, photos available if required. Otherwise good”

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Posted 6 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 6 years ago

“Fast delivery. Cage did come with some broken wires and broken tray. Instructions are of no use at all”

Helpful Report

Posted 6 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 6 years ago

“Good product at a reasonable cost”

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Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Easy and quickly delivered. A very decent price for the piece of furniture I bought.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“I am happy with my purchase but would have been happier if there was a 'how to' video along with the instructions for the Food Mixer. Took me a while to work out the dough hook didn't work with the bowl cover.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“easy to use website - delivery brilliant! Value for money, instructions could be in larger print.”

Helpful Report

Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Also I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Overall good I am happy with chair, need to change your delivery courier, or at least give them customer care training”

Helpful Report

Posted 6 years ago

Hi, Thanks for you feedback, we really appreciate it. All of the Feedback is taken in to account and acted up out. If there is anything we can do to help further. Many Thanks Dec @Widosupport

Posted 6 years ago

“Product looks well made and suitable for the job required.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon. Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“haven't put it together yet but it looks very good for the money, delivery was very quick and will more than likely use wido again.”

Helpful Report

Posted 6 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 6 years ago

“I bought a gazebo which had a problem with it so I contacted customer services and I was surprised how excellent the service was I was dispatched a new one immediately”

Helpful Report

Posted 6 years ago

HI, I am Glad that you are happy with the Wido service, we strive on meeting our customers expectations. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Very fast delivery but the product quality is not good, however it was very cheap”

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Posted 6 years ago

Hi there, Thanks for your feedback, we do take all of our feedback on board and try and better ourselves as a company. Many thanks Dec @wido support

Posted 6 years ago

“First time used ordered sunday it arrived Tuesday goods well packed, had to contact Wido to find out who was delivering the parcel though.”

Helpful Report

Posted 6 years ago

Hi, Thanks for you feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further. Many Thanks Dec @Widosupport

Posted 6 years ago

“The cabinet is a little bit flimsy but, it does the job. It arrived when expected in a good package.”

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Posted 6 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards, Dec Customer Care Team @ Wido

Posted 6 years ago

“Have not recieved goods or delivery advice.Ordered 8/12/18.delivery note would allow someone to recieve it. Have now received goods.Thank you”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Wido Reviews