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Wightlink LTD Reviews

4.7 Rating 4,030 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,030 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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J Paterson
Verified Buyer
“Courteous staff, well managed reliable service.”
Helpful Report
Posted 6 years ago
C F
Verified Buyer
“Fast, efficient, and friendly and I like it that if you arrive early and there's room, they will put you on the earlier ferry”
Helpful Report
Posted 6 years ago
Ian Westcott
Verified Buyer
“Great service go across every other week, had no delays and the crossing seems to get quicker every time five stars from us !”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“loved the entertainment on the way back, star of BGT”
Helpful Report
Posted 6 years ago
Julian Rowe
Verified Buyer
“The only reason I don't rate Wightlink as very much is their practice of encouraging customers to book early in order to get their best prices, then offer attractive discounts nearer the time of sailing. I could have saved around £40 on my recent crossings if I had booked a few months later!”
Helpful Report
Posted 6 years ago
Sarah Hare
Verified Buyer
“Very quick getting on and off- clean area we sat in, the only thing is that the announcement over the tanoi was a little muffled”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient, friendly and professional service.”
Helpful Report
Posted 6 years ago
Wendy Powles
Verified Buyer
“Great to be able to use Tesco vouchers to get a free return crossing!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fab service :)”
Helpful Report
Posted 6 years ago
Peter Neil
Verified Buyer
“Nice new boat!”
Helpful Report
Posted 6 years ago
John Wells
Verified Buyer
“Have always used Wightlink, it is always reliable & efficient, and the staff are helpful. Only negative is the dog areas; lots of barking during travel and not all owners keep to the allocated areas”
Helpful Report
Posted 6 years ago
Mark Southwick
Verified Buyer
“Great service, and staff but far too expensive. Would use the service a lot more if sensibly priced so they might possibly loose out in the long run?”
Helpful Report
Posted 6 years ago
Peter Jones
Verified Buyer
“Excellent as always.”
Helpful Report
Posted 6 years ago
Paul French
Verified Buyer
“Value for money is very poor as the cost of the ferry from Lymington is probably the most expensive in the world! This makes it impossible for any small business to work between Lymington and Isle of Wight, effectively destroying the Socio-economic balance within the local community!”
Helpful Report
Posted 6 years ago
Sandra Saer
Verified Buyer
“I travel as a foot passenger from Portsmouth to Ryde. I always enjoy the trip, albeit short, and because I am semi-disabled, I am wonderfully looked after by staff, at the Ryde end.”
Helpful Report
Posted 6 years ago
David Lewis
Verified Buyer
“Delays and expensive but a decent service.”
Helpful Report
Posted 6 years ago
Patrick Merrills
Verified Buyer
“plain sailing all the way with no hassle.”
Helpful Report
Posted 6 years ago
Hong Goodwin
Verified Buyer
“It’s first time to use Wightlink. It’s easy to book the ticket on the website. The staff are very friendly. Definitely will recommend to friends.”
Helpful Report
Posted 6 years ago
Richard Duke
Verified Buyer
“Brilliant service, got me on an earlier crossing, so accomadating.”
Helpful Report
Posted 6 years ago
Mary Phillips
Verified Buyer
“Going to and returning from Isle of Wight was like travelling on s cruise ship. Very very luxurious and comfortable journey.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,030 reviews
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