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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Marshall Lintott
Verified Buyer
“A very enjoyable crossing (Portsmouth- Fishbourne Rtn. Ship: St Faith). The only observation, which is not of you doing, was the inability of passengers to operate the manual lift doors from the car deck to the passenger lounges. If it hadn't been for the diligence of a member of the crew the it's would have been left on the deck the previous users had left them.(they didn't close the doors after use). I can't complement the crew member highly enough. Well done that man. Shame the passengers can read you more than adequate singles explaining how to use the lifts. I suppose people just expect lift doors to open & close automatically these days. Apart from the above the crossing and service by all the staff and crew was exemplary. Many Thanks”
Helpful Report
Posted 6 years ago
Greg Slay
Verified Buyer
“Very easy to book crossings, clear pricing on the website, terminals well signposted in port, the ferries are clean, comfortable and efficient”
Helpful Report
Posted 6 years ago
Mike Jones
Verified Buyer
“The cost is prohibitive so I will not return.”
Helpful Report
Posted 6 years ago
Catherine
Verified Buyer
“Excellent service, felt very professional and I would highly recommend the ferry to Fishbourne from Portsmouth as either a foot or car passenger. Thank you for being a good part of our holiday.”
Helpful Report
Posted 6 years ago
Darren Robinson
Verified Buyer
“You put the price up never know what the cost is you have the monopoly on it and take liberties With the cost”
Helpful Report
Posted 6 years ago
Paul Botham
Verified Buyer
“So easy , straight on and off no problems whatsoever !”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“xxxxxxyyyycccc”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great trip overall”
Helpful Report
Posted 6 years ago
Ronald Smith
Verified Buyer
“Easy to book, efficient loading, courteous staff, pleasant journey. Just wish it could be a little less expensive”
Helpful Report
Posted 6 years ago
Peter Grove
Verified Buyer
“Good service, friendly crew; the only way to travel to Yarmouth!”
Helpful Report
Posted 6 years ago
Ben Ellis
Verified Buyer
“Excellent will definitely be using again .”
Helpful Report
Posted 6 years ago
Ray Hewins
Verified Buyer
“I was charged an extra £25 on outward journey for submitting caravan dimensions that were measured by Wightlink. ( length spot on, height wrong). I was charged extra £49 on return journey of same booking as I interpreted time as pm where it was am. Wightlink apparently use 24 hour clock and did not clearly confirm time as am on booking confirmation. I will use another ferry operator in future.”
Helpful Report
Posted 6 years ago
Maggie Challoner
Verified Buyer
“Easy to book, communication good and efficient ferry service”
Helpful Report
Posted 6 years ago
John Krumins
Verified Buyer
“Far too expensive. Must be the worst £ per mile in the world. Monopoly should be broken. Staff and service very good but food queues massive.”
Helpful Report
Posted 6 years ago
Ann Manning
Verified Buyer
“Excellent service, especially with people with limited mobility.”
Helpful Report
Posted 6 years ago
Carol Harker
Verified Buyer
“Although we didn’t get on planned ferry due to overbooking - still a pleasant trip and great staff”
Helpful Report
Posted 6 years ago
CHRISTINE EDWARDS
Verified Buyer
“Helpful, quick and efficient service.When there are delays they do their best to help you. New App is excellent. Staff on board knowledgable. Use Wighlink several times a year to visit family on the Island and have short breaks on this Magical Island.”
Helpful Report
Posted 6 years ago
Victor Stannard
Verified Buyer
“Everything was straight forward and clean everywhere”
Helpful Report
Posted 6 years ago
Jason Stewart
Verified Buyer
“Definitely the best way to get to the island. Always enjoyable even on the sad return trip to the mainland 🤗”
Helpful Report
Posted 6 years ago
Michael Johnson
Verified Buyer
“My wife and I had a good trip to and from the Isle with great service and will be very happy to use the same ferries again.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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