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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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ROB BRANT
Verified Buyer
“very clean and easy to book”
Helpful Report
Posted 6 years ago
Brian Akroyd
Verified Buyer
“Great trip very efficient”
Helpful Report
Posted 6 years ago
Carol Hutchins
Verified Buyer
“We found our trip over to Isle of Wight with wightlink to be efficient, relaxing and the stag thouroughly helpful from start to finish , even when we decided to change not only our time of return , but the route too . Well done everyone and thank you.”
Helpful Report
Posted 6 years ago
Marian Bamber
Verified Buyer
“Great service!”
Helpful Report
Posted 6 years ago
Paul Archer
Verified Buyer
“All the staff very helpfull great trip”
Helpful Report
Posted 6 years ago
Michael Clarke
Verified Buyer
“We go to isle of Wight at least twice a year and always use Wightlink very good service and staff are very polite and friendly and always ask if we need any help Go Wightlink”
Helpful Report
Posted 6 years ago
Tracey
Verified Buyer
“5 hour wait and it ss wightlink provided misleading information... very poor”
Helpful Report
Posted 6 years ago
Eugene Dalton-Ruark
Verified Buyer
“xxxxxxxxxx”
Helpful Report
Posted 6 years ago
Philip Stratton
Verified Buyer
“The whole experience of arriving at the ferry terminals , boarding the ferry and the onboard facilities can be described as pleasant and efficient. It is just irritating that Wightlink kept altering the timing of my bookings particularly at short notice and when you have no access to a printer to print your revised e-ticket.”
Helpful Report
Posted 6 years ago
Caroline Fenn
Verified Buyer
“Very efficient service”
Helpful Report
Posted 6 years ago
Linda Crisp
Verified Buyer
“Everything was very efficient. Only issue was we had a delay and didn’t get information on when we would get on the ferry. Also this crossing is very expensive.”
Helpful Report
Posted 6 years ago
Robert Merriman
Verified Buyer
“staff always friendly and very helpful”
Helpful Report
Posted 6 years ago
Rafaele Tunidau
Verified Buyer
“Very organised and very friendly staff ..”
Helpful Report
Posted 6 years ago
Yvette Tancott
Verified Buyer
“Considering this was the first time I was on a ferry and a little bit nervous to say the least I was put at ease by the competence of all the staff at the quay side and the crew on the ferry”
Helpful Report
Posted 6 years ago
C Chabers
Verified Buyer
“Customer service has improved a lot. Staff are much more approachable and friendly. They just need to remember that apart from getting cars on a ferry, people need to open doors to get in and out of there vehicles. We have struggled many times as other vehicles are parked a half a meter away. It never happens on the competitor routes.”
Helpful Report
Posted 6 years ago
Simon Chalk
Verified Buyer
“Very efficient service, will definitely book again in the future.”
Helpful Report
Posted 6 years ago
Joel Wood
Verified Buyer
“Excellent service always on time”
Helpful Report
Posted 6 years ago
Ronald
Verified Buyer
“Ferries are usually on time & clean. Staff are helpful & I give top marks for Wightlinks Health & Safty precautions.ronald.kent1936@gmail.com”
Helpful Report
Posted 6 years ago
Duncan Heritage
Verified Buyer
“They were on time and polite and cheerful cant ask for more”
Helpful Report
Posted 6 years ago
Clive Maynard
Verified Buyer
“Excellent customer service from start to finish Well done”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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