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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Janet Fawcett
Verified Buyer
“Very good had no complaints so far”
Helpful Report
Posted 6 years ago
Sean Chaplin
Verified Buyer
“Excellent service we actually missed our booked time our fault completely but we where able to get on the next sailing with any problems”
Helpful Report
Posted 6 years ago
Anthony Whitaker
Verified Buyer
“Very helpful staff, very friendly. Stuck in traffic jam but staff found us a place.”
Helpful Report
Posted 6 years ago
Steve Legge
Verified Buyer
“Wight of Victoria is a great ferry the staff are great as well”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Car ferry fares far too high !”
Helpful Report
Posted 6 years ago
GORDON BURNIP
Verified Buyer
“Really enjoyed our stay on the Isle of Wight very interest places to visit and friendly locals.”
Helpful Report
Posted 6 years ago
Paul Gostling
Verified Buyer
“First time traveling with Wightlink. Couldn't fault the experience at all. Would definitely use them again.”
Helpful Report
Posted 6 years ago
Geoffrey Pearson
Verified Buyer
“Wightlink provide an excellent service. We would definitely use them again”
Helpful Report
Posted 6 years ago
Michelle Pearce
Verified Buyer
“From the time you arrive at the terminal you are made to feel welcomed and everything you need is at hand. The staff are friendly and polite, advising you which lane to park in. Once on board you are politely asked to vacate your car and go to the passenger area where you can get a drink and something to eat at a reasonable price. All safety features are explained clearly. Once docked you are guided off the ferry feeling relaxed and happy to start your journey.”
Helpful Report
Posted 6 years ago
Kevin Rogers
Verified Buyer
“Exceptional service fantastic staff”
Helpful Report
Posted 6 years ago
Jayne Smith
Verified Buyer
“Very helpful staff. Easy to book. Very accommodating when we needed to bring our crossing forward. Ferry clean. Facilities onboard very good”
Helpful Report
Posted 6 years ago
Gloria Ashman
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Sue Willis
Verified Buyer
“I've used Wightlink for years and have always been very happy with their service but now Victoria of Wight has topped all other ferries and the short crossing is quite luxurious with plenty of space for everyone even when it is full in high season.”
Helpful Report
Posted 6 years ago
Steve Whitbread
Verified Buyer
“Travel across the Solent is surprisingly expensive these days. There's also no incentive to bring a short car as the basic charge is for 6 metres - although the staff pack you in +/- bumper to bumper anyway. [Revoo doesn't recognise my actual email address structure it seems]”
Helpful Report
Posted 6 years ago
Sue B
Verified Buyer
“Seem less jny. Friendly helpful staff. Quick, efficient process from booking, embarking and disembarking the vessel. Smooth trips on the vessels to and from the IOW.”
Helpful Report
Posted 6 years ago
Louisa
Verified Buyer
“So easy to book choosing your outward and inbound journey to suit. Arrival at port was so simple, waiting to board was fine and we were boarded super efficiently. Coffee on board was very nice and much needed at 5.45am!”
Helpful Report
Posted 6 years ago
KB
Verified Buyer
“Excellent Customer Care on our trip from Lymington to Yarmouth and the return on the same day. We had a disabled traveller and Wightlink were excellent despite only finding out on the day of our trip that we had a 87 year old who struggles to walk without her wheelchair”
Helpful Report
Posted 6 years ago
Izabela Sternal
Verified Buyer
“Amazing trip. Helpful staff and very friendly.”
Helpful Report
Posted 6 years ago
Paulajane Harlow
Verified Buyer
“Well organised polite staff ...good job cant say any more ..Thank You”
Helpful Report
Posted 6 years ago
Peter Hodgkinson
Verified Buyer
“Victoria is a truly wonderful vessel, great crossings all in all a good experience.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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