Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always first class!”

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Posted 3 years ago

“Great service. The ferry was on time, made our journey easy.”

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Posted 3 years ago

“Great service as usual”

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Posted 3 years ago

“Easy to book online, easy check in using the app and pleasurable crossing.”

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Posted 3 years ago

“Brilliant crossing always very efficient and on time”

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Posted 3 years ago

“Always use the Car Ferry when we do our Round the Island cycle 🚲 trip Coffee and a rest before cycle or trip home”

Wightlink LTD 5 star review on 22nd July 2022

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Posted 3 years ago

“Very happy lovely crossing and early for boat we got on”

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Posted 3 years ago

“We travel regularly with Wightlink, and the service is always excellent.”

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Posted 3 years ago

“I loved the way I can manage my booking and check in through the app. I loved the flexibility of being able to change my timing without any effort”

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Posted 3 years ago

“Outstanding highly recommend this service”

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Posted 3 years ago

“Good service, easy on and off and on time”

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Posted 3 years ago

“Was impressed from booking to boarding was very easy and stress free”

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Posted 3 years ago

“Top class & friendly service”

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Posted 3 years ago

“Friendly, helpful staff, and it's very useful to have a crossing between Lymington and Yarmouth.”

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Posted 3 years ago

“They always provide fast, friendly, efficient service, whether it be at the port or onboard. Excellent all round ferry service to and from the Island.”

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Posted 5 years ago

Hi Gregory Thank you so much for sharing your review. I'm so glad you enjoy travelling with us and hope we'll get to see you again soon.

Posted 5 years ago

“Love this ferry company. I cross over to the island quite a few times a year and always use Wightlink. I have only ever had one delayed ferry in 4 years and never had a bad crossing. Staff knowledgeable and very pleasant.”

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Posted 5 years ago

Hi Lynne Thank you so much for your kind review. I'm so pleased to see the efforts of our teams and crews are appreciated. Thanks again. We look forward to welcoming you on board again soon.

Posted 5 years ago

“Excellent service and staff. Superb boats and facilities. Variety of Ports to use for sailing.”

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Posted 5 years ago

Hi Adrian I'm really pleased you rate our service so highly. Thanks for travelling with Wightlink. I do hope we'll get you see on board again before too long.

Posted 5 years ago

“Great service, great people...overall very good experience 👍”

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Posted 5 years ago

Hi Robert Just a quick message to thank you for travelling with us and for sharing your review. It is much appreciated!

Posted 5 years ago

“clean tidy modern ships; helpful ship and shore staff”

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Posted 5 years ago

Hi Peter, many many thanks for taking the time to rate our service. We really appreciate it!

Posted 5 years ago

“Excellent service and staff”

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Posted 5 years ago

Thank for very much for rating us Adrian, so glad you enjoyed our service :)

Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews