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Wightlink LTD Reviews

4.7 Rating 4,031 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,031 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Kate Smith
Verified Buyer
“Clean ferries (even the toilets) and friendly staff. We had no undue delays. It’s easy ticketing and you’re well guided as to where to park and how to get on the ferry. Well deserved 5*.”
Helpful Report
Posted 6 years ago
Angel Guest
Verified Buyer
“Excellent Just wondered why Costas ran out of Croissants 5 mins after the 0900 sailing on a Wednesday.”
Helpful Report
Posted 6 years ago
Joy Samuel
Verified Buyer
“Great service, ship was nice and clean, staff pleasant and friendly and the coffee was good too!”
Helpful Report
Posted 6 years ago
Sharon Goodhead
Verified Buyer
“Had a very easy crossing to the Isle of Wight last Sunday, thankyou Wightlink Ltd. We will be going back again Sunday 7th July 2019 for a very special day x”
Helpful Report
Posted 6 years ago
Anita Atkinson
Verified Buyer
“Outward bound started not so good, but thanks to the lovely lady in Wightlink Desk at Portsmouth on Friday all was sorted and was a smooth return on the Sunday. This person a Star. regards Anita Atkinson”
Helpful Report
Posted 6 years ago
Suzanne Pitts Hughes
Verified Buyer
“Amazingly organised helpful staff and lovely food onboard. I only wish I could say the same for the passengers why do they not disable their car alarms as requested on the paperwork given!”
Helpful Report
Posted 6 years ago
Anthony Rajan
Verified Buyer
“1st opinion itself.....excellent...I love it and recommend to everyone”
Helpful Report
Posted 6 years ago
Nc
Verified Buyer
“booking easy, staff friendly and helpful, sailings on time, no problems”
Helpful Report
Posted 6 years ago
C Goodwin
Verified Buyer
“A fast and efficient crossing. Pleasant staff and a very well appointed flagship, Victoria of Wight.”
Helpful Report
Posted 6 years ago
Clive Howard
Verified Buyer
“Very friendly staff and very good service all round.”
Helpful Report
Posted 6 years ago
Christine Daniels
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
Martyn Shergold
Verified Buyer
“You are far too expensive!!! Especially in peak times.. Had to pay £105 last summer for a day return for a car and drive.. Completely unacceptable”
Helpful Report
Posted 6 years ago
Jedoka
Verified Buyer
“Good service, if expensive for a 30min crossing. You may need someone to interpret the announcements over the tannoy though!”
Helpful Report
Posted 6 years ago
Neil Heard
Verified Buyer
“Good staff, modern ships what else needs to be said”
Helpful Report
Posted 6 years ago
Martin
Verified Buyer
“First visit to the isle since childhood. Really impressed with the simplicity of the process. Well done.”
Helpful Report
Posted 6 years ago
Chris Penson
Verified Buyer
“Good service text msg appreciated when delay on due to low tide”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Still overpriced, thank heavens for Teco Clubcard Points, & now the new ship is uncomfortable for pet owners.”
Helpful Report
Posted 6 years ago
Mark Mould
Verified Buyer
“We sailed on the new ferry from Portsmouth to fishbourne it was amazing”
Helpful Report
Posted 6 years ago
David Willis
Verified Buyer
“Ideal for disabled passengers with good attended service from the very friendly crew”
Helpful Report
Posted 6 years ago
LOUISE HERTING
Verified Buyer
“Good value for money”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,031 reviews
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