Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were excellent.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Easy to book. A friendly welcome at check in. Just hope the sun is shining.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Brilliant!! Keep the Ferry Crossing! Well looked after on every trip.”

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Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Stress free traveling. Clean ships.”

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Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Have not traveled on the whitelink car ferry for a number of years and was greatly impressed at the improvements made at the Portsmouth and Fishbourne car ferry ports with loading and disembarking and also great customer service well done”

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Posted 5 years ago

Many thanks from the team at Wightlink! Very glad to here you've enjoyed the investment in our ports :)

Posted 5 years ago

“I can't really fault wightlink from the moment I park up to get on to the moment I come off,freindly staff off and on the ferry that know what their doing on and off the ferry,thank you wightlink”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Efficient and comfortable service, rarely delayed and usually because of circumstances beyond their control.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Such an easy process. Boarded earlier ferry both ways. Very organised. Helpful and friendly staff. Recommended.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! Glad to hear we got you away early this time :)

Posted 5 years ago

“Clean efficient and friendly service”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Everything went to plan on my recent journeys”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“I have used Wightlink many times and have found their service impeccable, never had any problems when booking or traveling. Really a first class operator.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“A very quick and well organised service whenever we travel to the Island. Staff are courteous and helpful and the organisation of vehicles on and off the ferries is very efficient. Thank you”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“always very easy from booking to sailing ,no real issues”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Good staff and very helpful, crossing very smooth thanks.dear”

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Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Very clean an efficient service.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“We travel on wightlink daily return four times a year. Every trip is perfect and enjoyable.”

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Posted 5 years ago

Many thanks from the team at Wightlink! See you soon :)

Posted 5 years ago

“Good service, polite staff.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Excellent service ferry delayed in day of travel got a text and email with new sailing times 4 hours before departure so always kept informed and also via the app”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Always easy to book. Prices vary at different times of the year. Love the bacon rolls, sets me up for the working day. never had a bad experience although there can be hold ups due to weather, emergencies etc but you can get that anywhere.”

Helpful Report

Posted 5 years ago

Many thanks from the team at Wightlink! :)

Posted 5 years ago

“Been using Wightlink since 1977. Greatly improved over the years. My most recent trip on Friday was good but the lounge in the evening was freezing”

Helpful Report

Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews