“This used to be a good company. Now shipping and customer service have gone severely downhill. Items ordered don’t ship until almost a month ... and you can’t cancel your order during that time period. By the time you actually get your order, seasons have changed and you don’t need anymore. Customer service line transfers you endlessly until you finally get disconnected. Live Chat is NEVER available.”
“I ordered several items from Woman Within and received someone else package. After back and forth they sent my package 2 months later and then sent me a check.
Four months after that that fraudently withdrew 1113.06 from my account without telling me or nothing.
You can not communicate with this stupid company but they will STEAL YOUR MONEY.
DO NOT ORDER USING YOUR OWN CREDIT CARD. USE PAY PAL. This company will withdraw money you didn't authorize.
I am reporting them immediately for FRAUD.”
“If I could rate them a 0 I would worse company I have ever prefer from DO NOT order from this company . They don’t stand by there products they shrink when washed .”
“Company advertised falsely. I made a order on April 23, 2021. I had a confirmation and was told that order would be shipped in 2 to 4 days. I was also told that items usually arrive in 8 to 12 business days. It is now May 11,. 2021. and my items have not shipped. It appears this is a site wide problem.”
“They don’t have a lot of what you want in stock and what they do have takes forever to ship. Need new clothes for our cruise in December going to need to order now to make sure I get the items in time.”
“Placed the order on 4/11/21 and called an hour later to cancel but was informed this was already processed.
Received notification this order will be sent out 4/27/21???? And finally received 5/5/21,,,,,WOW!!!!
Taken to USPS on 5/6/21.”
“When you place an order with Women Within answer the phone immediately, but when you have a problem you get left on the phone for over a half hour I had bad service was hung up on and the problem was never resolved I've been a customer for over 5 years and I've always paid my bill on time the accommodations for their errors are constantly ignored.”
“terrible business do not do business with, Woman Within.
Untrustworthy, do not answer phones. Does not have any right to do business.
Shut them down FRAUD.”
“Ordered on April 11 3 tops and have yet to be shipped. They sent me a bogus email saying shipping is late due to the pandemic. However I have ordered items from other websites without any problem. Will not order from here again.”
“ordered a dress on 3/24 and have never received it. This morning I discovered a $14 charge that was put on my account yesterday. I think it might be for shipping however I did not realize the shipping charge was based on the amount of the order ($82). Every time I call customer service I get the recording that basically says they are too busy and I get cut off. Is this a legitimate company???? At this point I would like a refund but can't get connected with an actual person. I have sent emails but so far have not received any response.”
“Ordered my items on 4/5
and still have not received my items. Have placed a called and was told the items will mot ne shipped out until 4/19. I still have not received my items but money has left my account. This is absolutely horrible shipping service. I have purchased thru Torrid and have received my items in 4 days time. I will NEVER order from this company again!!”
“I placed my order on 4/10, I have called customer service 3 times and every time they say our warehouse is busy and backed up.
I'm worried that my items I ordered will be back ordered or sold out by the time my order ships!!!
Horrible customer service! Average of 20 minutes hols time if you call! And that's on a good day!”
“Shipping and handling is way too much . slow delivery unless I pay express.and quality of clothing is not as good as it use to be. My tops get little holes in them..may have to rethink my ordering in the future.ive been a we member for many years”
“As I write this review, I have been waiting for an hour for a customer service representative. I want to find out where my order is that I place 3 weeks ago. A customer service rep came on the line at one point momentarily and then I was mysteriously back in the wait loop. I am beyond disgusted with this company. What is wrong with them? They are the worst. They have lost a customer.”
“Placed order early March. Was “in process” for 3 weeks and they would not cancel order because of that status. Said they would include shipping label for free return. Did not include shipping label. Already paid original shipping of $16.99 for an order I cancelled! Still trying to reach customer service. Mysteriously got disconnected 2x while they were looking into issue and I am again on hold now for 45 min. Will never use this company or any associated companies such as Catherine’s, roamans etc. What a rip off company. A person should be able to cancel an order BEFORE it is shipped!”
“I placed an order on February 20. I returned these items immediately. It is now April 16, 2021, and I have not received my refund. I did receive an e-mail from them on March 24 stating my return had been processed, but they have not or will not refund my money.”
