“I placed an order weeks ago and received a notice it would arrive between 5/14 and 5/18. It is still not here and every time i called to check status it just said we can not take your call right now. When i finally got through to "someone" she was hard to understand but i think she said something about Pitney Bowes and West Valley City. I have now been on hold 51 minutes. What is wrong with this company. I wanted to order more things after I got my first product to check quality etc. I can not believe this mess. 2-3 weeks for US delivery and it does not come???”
“I wish I had never placed the order. Very quick to take the money and very slow to ship the order. Shipping is $19.99 - most of any company I've ever dealt with. Can't find or track an order online. When it does come, clothing is cheap and not worth the price. Customer service is a joke. It took over two months to get a response. It costs $10 to return something and get the money back or else you have to settle for a gift card. I returned some items but doubt I'll ever see the gift card. But I WILL be flooded with their never ending catalogs. Save your money and your sanity - shop somewhere else.”
“I placed an order on April 17 and a month later I still haven't received it yet. Today is May 18 and still no tracking available. Customer service told me to give it another week ugh! Please give me my order or refund me my money already!”
“I purchased two sweaters at over $ 40 bucks each in March 2021. I returned both items 1 week later, only to be placed on hold for over 70 minutes each time I tried to reach out to the merchant. Finally out desperation I contacted the place an order department and was told " they could not tell me if my return had been received because they did not have access to that information" I asked to speak with a manager, I was placed on hold for over 10 more minutes then hung-up on. I will advise All of my friends and family not to do business with none of the companies in this joke of a business. They are totally unprofessional and they lie and cheat their customers.”
“Placed 3 different orders. All 3 show Processing. The first order was May 2, 2021.
Phone representative says they are running behind, that they couldn't cancel and that I could return them whenever I get them if no longer needed..that's my 2nd issue, I will be charged for them shipping to me and then have to pay to send it back..Ugggh”
“This used to be a good company. Now shipping and customer service have gone severely downhill. Items ordered don’t ship until almost a month ... and you can’t cancel your order during that time period. By the time you actually get your order, seasons have changed and you don’t need anymore. Customer service line transfers you endlessly until you finally get disconnected. Live Chat is NEVER available.”
“I ordered several items from Woman Within and received someone else package. After back and forth they sent my package 2 months later and then sent me a check.
Four months after that that fraudently withdrew 1113.06 from my account without telling me or nothing.
You can not communicate with this stupid company but they will STEAL YOUR MONEY.
DO NOT ORDER USING YOUR OWN CREDIT CARD. USE PAY PAL. This company will withdraw money you didn't authorize.
I am reporting them immediately for FRAUD.”
“If I could rate them a 0 I would worse company I have ever prefer from DO NOT order from this company . They don’t stand by there products they shrink when washed .”
“Company advertised falsely. I made a order on April 23, 2021. I had a confirmation and was told that order would be shipped in 2 to 4 days. I was also told that items usually arrive in 8 to 12 business days. It is now May 11,. 2021. and my items have not shipped. It appears this is a site wide problem.”
“They don’t have a lot of what you want in stock and what they do have takes forever to ship. Need new clothes for our cruise in December going to need to order now to make sure I get the items in time.”
“Placed the order on 4/11/21 and called an hour later to cancel but was informed this was already processed.
Received notification this order will be sent out 4/27/21???? And finally received 5/5/21,,,,,WOW!!!!
Taken to USPS on 5/6/21.”
“When you place an order with Women Within answer the phone immediately, but when you have a problem you get left on the phone for over a half hour I had bad service was hung up on and the problem was never resolved I've been a customer for over 5 years and I've always paid my bill on time the accommodations for their errors are constantly ignored.”
“terrible business do not do business with, Woman Within.
Untrustworthy, do not answer phones. Does not have any right to do business.
Shut them down FRAUD.”
“Ordered on April 11 3 tops and have yet to be shipped. They sent me a bogus email saying shipping is late due to the pandemic. However I have ordered items from other websites without any problem. Will not order from here again.”
“ordered a dress on 3/24 and have never received it. This morning I discovered a $14 charge that was put on my account yesterday. I think it might be for shipping however I did not realize the shipping charge was based on the amount of the order ($82). Every time I call customer service I get the recording that basically says they are too busy and I get cut off. Is this a legitimate company???? At this point I would like a refund but can't get connected with an actual person. I have sent emails but so far have not received any response.”
“Ordered my items on 4/5
and still have not received my items. Have placed a called and was told the items will mot ne shipped out until 4/19. I still have not received my items but money has left my account. This is absolutely horrible shipping service. I have purchased thru Torrid and have received my items in 4 days time. I will NEVER order from this company again!!”
“I placed my order on 4/10, I have called customer service 3 times and every time they say our warehouse is busy and backed up.
I'm worried that my items I ordered will be back ordered or sold out by the time my order ships!!!
Horrible customer service! Average of 20 minutes hols time if you call! And that's on a good day!”
“Shipping and handling is way too much . slow delivery unless I pay express.and quality of clothing is not as good as it use to be. My tops get little holes in them..may have to rethink my ordering in the future.ive been a we member for many years”
