Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,811 Reviews

96 %

of reviewers recommend Total Hearth

4.8

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery, My woodstove looks new again.”

Total Hearth 5 star review on 19th December 2022

Helpful Report

Posted 2 years ago

“A perfect fit. Thanks for making it easy to order the correct size piece of glass.”

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Posted 2 years ago

“Great product! The had exactly what i needed for my stove and received my order faster than I expected.”

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Posted 2 years ago

“The glass replacement, tape, and cleaner came promptly and well packed. The glass was easy to install. The glass cleaner works really well. Will definitely order from this company again.”

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Posted 2 years ago

“The customer service I received when I call was exceptional!”

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Posted 2 years ago

“Absolute, excellent customer service! I would highly recommend buying from Woodstove-Fireplaceglass, they stand by their product and it's beautifully made!!”

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Posted 2 years ago

“Fast shipping! Exactly what I ordered ! Thanks”

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Posted 2 years ago

“My poor sweet wife broke our glass trying to hammer a log into the firebox. Yall got a new one to us in about four days and now we're cozy. It was our only source of heat after being snowed in without power for four days!”

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Posted 2 years ago

“Fast service when we needed it...right before 18" of snow and sub-zero temperatures, add to that no power for 30 hours. We were safe and the house stayed toasty warm...Thanks and Merry Christmas”

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Posted 2 years ago

“Very quick service!”

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Posted 2 years ago

“Good deal, easy web site and super fast shipping”

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Posted 2 years ago

“This company is really great and will be our goto company for items like this, reasonably priced and super fast shipping you just can't find a business like this one!!! Will be highly recommended from us!!!!!”

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Posted 2 years ago

“My fireplace glass was a perfect fit in a very irregular shaped Woodstove door”

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Posted 2 years ago

“Perfect fit! Thank you”

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Posted 2 years ago

“Outstanding customer service that stands by their product and service. Our Regency propane gas stove glass shattered unexpectedly and Woodstove Fireplaceglass had a replacement for this older model and shipped quickly. Unfortunately, it was damaged during shipping, but they quickly replaced it! I would highly recommend them.”

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Posted 2 years ago

“Very helpful customer service with really quick delivery. Great company. I definitely recommend ordering from Woodstove Fireplace Glass if you need a replacement glass for your woodstove.”

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Posted 2 years ago

“Glass seemed a smidge shorter than expected but glass fit with just enough coverage. Video for installing gasket was very helpful, too! Installed and has been a wonderful replacement.”

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Posted 2 years ago

“Being asked for a review 5 years later is both good and bad. Good because I still have the glass and it is still holding the fire back from leaping into my living room and having it's way with me. The glass shape was good and it fit in with no troubles. The bad part of the company waiting 1800 days is I don't recall how the service and delivery were. I'm going with 5 stars overall because while I may not remember much, I do know they didn't make me feel bad about my purchase. I'll go with 8 stars on whether I would recommend them again because my memory ain't as good as it once was but I don't see any reason to not. Basically, if I am stupid enough to chop kindling in front of a $100 piece of glass again, I'd contact this company for a replacement.”

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Posted 2 years ago

“Fit perfectly and arrived quickly”

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Posted 2 years ago

“Exactly what I needed.”

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Posted 2 years ago

Total Hearth is rated 4.8 based on 1,811 reviews