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Woodstove-Fireplaceglass Reviews

4.9 Rating 1,550 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

Company Reviews

Product Reviews

4.9

Based on 1,550 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

Woodstove-Fireplaceglass 5 star review on 15th February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Woodstove-Fireplaceglass 5 star review on 21st December 2023

Woodstove-Fireplaceglass 5 star review on 19th December 2023

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Unfortunately product reached me damaged from shipment...part of the fun of living on an island in the Gulf of Alaska. Customer service rep was prompt and immediately responsive in sending a replacement.”

Posted 4 months ago

“Incredibly helpful and excellent customer service. The glass was delivered in a timely manner and although it did not fit..... That was no problem at all as their team! They were quick to offer modifying another piece and to send out with a return slip at no additional cost. Now THAT!!! is customer service. .....oh yeah....I forgot to mention that their price was about $40 bucks less than ordering direct from Malm in California. BOOM!...It just keeps getting better.”

Posted 4 months ago

“Michael worked with me to solve my baffle replacement challenge. I had a warped baffle with a hole in it. He got dimensions from me and identified a business who created custom steel baffles. The replacement baffle fits perfectly in my old Alaska Stove and the stove is working more efficiently. -Ken Frederick”

Posted 4 months ago

“Thank you so much !”

Posted 4 months ago

“Great customer service ! Extremely fast turn around time on custom glass”

Posted 4 months ago

“Easy ordering, quick delivery, fit perfectly. All's well”

Posted 4 months ago

“Love the new glass and new gasket makes controlling the fire simple. Shipping was very fast. Would highly recommend!”

Posted 4 months ago

Howard, I only have an order for the stove door gasket from you. No hinge order? Am I missing someting? Do you have us mixed up with someone else??

Posted 4 months ago

“Nicer than the original glass.”

Posted 4 months ago

“Personal attention from the owner, very impressive.”

Posted 4 months ago

“Great service. Knowledgeable and swift.”

Posted 4 months ago

“Exactly what we were wanting. Many thanks.”

Posted 4 months ago

“Thank you for such quick shipment. My glass was cracked and it made it hard to sleep at night worrying about it. Found woodstove and told them what I was looking for and had it in 3 days.”

Posted 4 months ago

“Very happy with it. We received it in a timely manner AND love that it fits either side of the wood stove door. Thank you!”

Posted 4 months ago

“The glass is beautiful!!!”

Posted 4 months ago

“Glass works great”

Posted 4 months ago

“Outstanding service. Great product!”

Posted 4 months ago

“Could not be more satisfied.”

Posted 4 months ago

“Love the new glass! high-quality product and very timely delivery. Thank you! Matt”

Posted 4 months ago

“Woodstove-Fireplaceglass was a pleasure to work with. They were helpful and professional. Their advice helped me find a solution for a fireplace that was no longer produced. I highly recommend them!”

Posted 4 months ago

“The staff was very helpful and answered all my questions. The glass was shipped promptly and received earlier than we thought. Installation was simple and the fireplace insert is heating my home again. Thank you”

Posted 4 months ago

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Woodstove-Fireplaceglass is rated 4.9 based on 1,550 reviews