Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,811 Reviews

96 %

of reviewers recommend Total Hearth

4.8

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total Hearth made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a piece of glass for our wood stove and the dimensions weren’t right (out dated measurements for the model). We called and without any issue they sent us the correct size based on our measurement. A pleasure doing business with them! Hopefully I don’t break it again but, if I do I will call them.”

Helpful Report

Posted 3 years ago

“Exactly what I needed. Shipping was fast and the website was easy to use. Would absolutely recommend.”

Helpful Report

Posted 3 years ago

“Works wonderfully.”

Helpful Report

Posted 3 years ago

“I ordered my hearth stove window on Wednesday and had it on Friday with no-cost shipping! It arrived in perfect shape and I installed it. It works great, and I'm enjoying a fire right now as I write this review.”

Total Hearth 5 star review on 7th May 2022

Helpful Report

Posted 3 years ago

“The glass broke on one of our fireplace doors. I contacted Woodstove and they had the exact size glass for our fireplace. I ordered it on a Monday and received it on Thursday. I removed the old one Friday and the new piece of glass fit perfectly. Everything went smoothly from the ordering to delivery.”

Helpful Report

Posted 3 years ago

“I ordered a piece of glass for my 25-year-old Xtrordinair wood burning stove and it was delivered in a short amount of time and it fit perfectly. I am very happy with the service provided. The pricing was perfect.”

Helpful Report

Posted 3 years ago

“Very well run company! Fast delivery. Saved hundreds of dollars doing it myself.”

Helpful Report

Posted 3 years ago

“Thank you for all of your help from start to finish with my wood burning stove glass I needed to replace. Very helpful!”

Helpful Report

Posted 3 years ago

“Shipped fast, packed well, and arrived undamaged. Install was fast and easy.”

Helpful Report

Posted 3 years ago

“Just amazing”

Helpful Report

Posted 3 years ago

“I ordered the wrong size.what do I need to do to return it and get the right size ?”

Helpful Report

Posted 3 years ago

“Great service and product.”

Helpful Report

Posted 3 years ago

“Actually the glass I needed was for a Jenn air stove and it was no longer available but your company was able to supply a piece for me and I was able to put the stove back together. And everything is back in working order thanks for the help. Rick”

Helpful Report

Posted 3 years ago

“Fast and accurate service. Very satisfied”

Helpful Report

Posted 3 years ago

“Fit perfect”

Helpful Report

Posted 3 years ago

“Fast and nice service!”

Helpful Report

Posted 3 years ago

“Fast shipping! Exactly what I ordered. Highly recommended seller!”

Helpful Report

Posted 3 years ago

“Ordered replacement glass for unknown manufacturer stove door. Exact fit and prompt delivery..”

Helpful Report

Posted 3 years ago

“Fast shipping, good price”

Helpful Report

Posted 3 years ago

“Glass fit perfectly and is same quality as original. Service was quick and accommodating.”

Helpful Report

Posted 3 years ago

Total Hearth is rated 4.8 based on 1,811 reviews