Woodstove-Fireplaceglass Reviews

Name: Woodstove-Fireplaceglass
Address: 631 Vermont St, ,, 631 Vermont St, ,, Quincy
Rating: 4.85

4.9 Rating 1,547 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

4.9

Based on 1,547 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So nice to be able to see the good, that's my favorite part!”

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Posted 2 months ago

“I needed a new fan thermostat for my Buck wood stove. Ordering was easy, and shipping was fast. 👍”

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Posted 2 months ago

“Great place to do business with. Purchased a replacement glass and rope for my stove. Paid for two day shipping. Came on time. Ordered another glass without two day shipping and they, on their own, shipped it two day shipping. Couldn’t believe it. Only place I will order from for my wood stove needs.”

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Posted 2 months ago

“The staff were super helpful in identifying my stove. The glass was a perfect fit and super easy to install.”

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Posted 2 months ago

“Thank You very Much for your quick, excellent service. Just What I needed...”

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Posted 2 months ago

“It’s awesome thank you it fit right in”

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Posted 2 months ago

“Like new again”

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Posted 2 months ago

“Great product. Quick service. Thanks!”

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Posted 2 months ago

“Very courteous customer service representative I dealt with. My items were received in a very timely fashion. Not to mention, my special order cut of glass fit great.”

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Posted 2 months ago

“Our glass fit perfectly and looks great! Thank you!”

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Posted 2 months ago

“Our glass broke in our wood stove. We ordered new glass from this company and received our replacement glass very quickly!! It arrived in perfect condition, was easy to install and is working wonderfully! Would highly recommend this company and will definitely use them again!”

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Posted 2 months ago

“Easy to install and works perfectly. Took about 30 minutes to remove the bad and install the new assembly. Old rusty one and the new one installed pics attached”

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Posted 2 months ago

“It didn't fit had to rig it together”

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Posted 2 months ago

Are you sure you ordered the correct glass? Several of those Appalachian door glasses are similar in size but not exactly and slightly different arched patterns. Could also be the lack of the required gasket, i see that you did not order one?

Posted 2 months ago

“Fit perfectly”

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Posted 2 months ago

“Was looking and working great for the first few days, then walked in one afternoon from work and it was split almost down the middle. Probably need different type of glass. Live and learn.”

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Posted 2 months ago

Hey Tim, It sounds like an installation issue. If the glass is installed too tightly - too firm, the when the metal expands it can put the glass in a bind because cause it to crack. If you look at the point of origin of the break i would bet that it originates from where a screw or holding bracket is. The ceramic glass you purchased is the correct glass. Mike

Posted 2 months ago

“It came to my house in perfect condition, the perfect shape, would definitely use again”

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Posted 3 months ago

“Great service. I rarely rate service, but this was the best I could have expected. It was received in a timely manner, too! Thanks!”

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Posted 3 months ago

“perfect fit.”

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Posted 3 months ago

“Received, just as described, I ordered two glass panels. I was afraid they would not survive shipping but they were packed very well.”

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Posted 3 months ago

“When I installed the glass it cracked instantly on our first fire.”

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Posted 3 months ago

Andrew, It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly. Mike

Posted 3 months ago

It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly with no gasket. Mike

Posted 3 months ago

Woodstove-Fireplaceglass is rated 4.9 based on 1,547 reviews