Woodstove-Fireplaceglass Reviews

Name: Woodstove-Fireplaceglass
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,803 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

4.8

Based on 1,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 4 months ago

“I ordered replacement glass for our woodstove. My ordered arrived very quickly, perfect condition and it was very affordable. Glass fit perfectly!!!! Tgank you!!!”

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Posted 4 months ago

“I had a special size glass, it shipped fast and fit perfectly!!”

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Posted 4 months ago

“Great service and received my order quickly.”

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Posted 4 months ago

“Perfect fit !”

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Posted 4 months ago

“Glass was cracked and would not honor replacement. glass thinner than original too”

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Posted 4 months ago

We spoke on the phone earlier, sorry but the glass was not cracked, the glass cracked after installation. Most likely an installation issue (installed too tightly). We can only guarantee that you receive the glass in one piece. After that installation, function and maintenance is on the consumer. We have several pages of information and helpful videos that were linked to your order confirmation. The glass is the industry standard 3/16" thick - which is the exact same as the original glass....it is not made any thicker. We do offer a one time replacement at a 20% discount if you would like to take advantage of that?

Posted 4 months ago

“Order shipped promptly and as stated. Great company to work with.”

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Posted 4 months ago

“Very helpful!”

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Posted 4 months ago

“great fast shipping, but took 3 weeks to fulfill the order, no mention on the website saying it would take 3 weeks to fulfill the order, only say's fast shipping, so yeah, it shipped fast after 3 weeks. the Glass looks amazing and stronger than the original glass so yes the product is good.”

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Posted 4 months ago

“Fit perfectly, no problems, great”

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Posted 4 months ago

“Guy that took was great.”

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Posted 4 months ago

“The glass was well-packed for shipping and arrived in excellent condition. The suggested tutorial video insured that I installed the glass and gasket properly. The glass fit our fireplace door perfectly. We are enjoying our fireplace once again.”

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Posted 4 months ago

“Glass was a perfect fit.”

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Posted 4 months ago

“Great customer service and SUPER fast delivery. Extremely well packed. Fits perfect”

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Posted 4 months ago

“It works great”

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Posted 4 months ago

“Excellent customer service. My first glass was oversized by 1/16 of an inch in height, which isn’t typically a problem probably, but with my model It did. I called and they were quick to help. After texting them a picture of a tape measure and the glass they rushed me out another one with a return label and I had it two days later. Would be glad to do business with them again!”

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Posted 4 months ago

“The replacement baffle fit perfectly into the stove. Excellent product. However, it was shipped via FedEx, and they held onto it for over a week and finally delivered the part after multiple attempts to locate my parcel. Please drop FedEx and ship with a different company. FedEx is terrible on the east side of the US.”

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Posted 4 months ago

“Product arrived exactly as described and ahead of schedule!! Thank you all for being exactly what our country needs!!”

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Posted 4 months ago

“Glass was broke on arrival got a replacement and it won't seal”

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Posted 4 months ago

“This company is very good. Their description of their glass sizes was easy to understand, I ordered the glass I needed (local woodstove store was terrible), I got confirmation, and the glass arrived two days before it was supposed to. If I ever need stove glass again, I know right where to go!”

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Posted 4 months ago

Woodstove-Fireplaceglass is rated 4.8 based on 1,803 reviews