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Woodstove-Fireplaceglass Reviews

4.9 Rating 1,549 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

Company Reviews

Product Reviews

4.9

Based on 1,549 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

Woodstove-Fireplaceglass 5 star review on 15th February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Woodstove-Fireplaceglass 5 star review on 21st December 2023

Woodstove-Fireplaceglass 5 star review on 19th December 2023

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received, just as described, I ordered two glass panels. I was afraid they would not survive shipping but they were packed very well.”

Posted 3 months ago

“When I installed the glass it cracked instantly on our first fire.”

Posted 3 months ago

Andrew, It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly. Mike

Posted 3 months ago

It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly with no gasket. Mike

Posted 3 months ago

“We received the glass in a timely matter!! Glass was perfect and were a happy customer!! 😊”

Posted 3 months ago

“My order was correct, packaged excellent as it was glass. Arrived on time. Very satisfied.”

Posted 3 months ago

“Everything as advertized fit was perfect”

Posted 3 months ago

“Fits perfect”

Posted 3 months ago

“You folks are the best”

Posted 3 months ago

“It fit perfectly and preformes great. No complaints. Thanks.”

Posted 3 months ago

“Excellent product, excellent Customer Service!”

Posted 3 months ago

“Very knowledgeable. Fast service. Helpful advice. Would recommend!”

Posted 3 months ago

“All items were a perfect fit. Fireplace is working great..”

Posted 3 months ago

“Perfect fit and arrived quickly”

Posted 3 months ago

“Great customer service. Unfortunately product reached me damaged from shipment...part of the fun of living on an island in the Gulf of Alaska. Customer service rep was prompt and immediately responsive in sending a replacement.”

Posted 3 months ago

“Haven't gotten the product yet but the ease of sale was appreciated. Thanks”

Posted 3 months ago

“Incredibly helpful and excellent customer service. The glass was delivered in a timely manner and although it did not fit..... That was no problem at all as their team! They were quick to offer modifying another piece and to send out with a return slip at no additional cost. Now THAT!!! is customer service. .....oh yeah....I forgot to mention that their price was about $40 bucks less than ordering direct from Malm in California. BOOM!...It just keeps getting better.”

Posted 3 months ago

“Michael worked with me to solve my baffle replacement challenge. I had a warped baffle with a hole in it. He got dimensions from me and identified a business who created custom steel baffles. The replacement baffle fits perfectly in my old Alaska Stove and the stove is working more efficiently. -Ken Frederick”

Posted 3 months ago

“Thank you so much !”

Posted 3 months ago

“Great customer service ! Extremely fast turn around time on custom glass”

Posted 3 months ago

“Easy ordering, quick delivery, fit perfectly. All's well”

Posted 3 months ago

“Love the new glass and new gasket makes controlling the fire simple. Shipping was very fast. Would highly recommend!”

Posted 3 months ago

Howard, I only have an order for the stove door gasket from you. No hinge order? Am I missing someting? Do you have us mixed up with someone else??

Posted 3 months ago

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Woodstove-Fireplaceglass is rated 4.9 based on 1,549 reviews