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Woodstove-Fireplaceglass Reviews

4.9 Rating 1,550 Reviews

96 %

of reviewers recommend Woodstove-Fireplaceglass

Company Reviews

Product Reviews

4.9

Based on 1,550 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Woodstove-Fireplaceglass:

Woodstove-FireplaceGlass are your experts in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

info@woodstove-fireplaceglass.com

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Woodstove-Fireplaceglass 5 star review on 26th February 2024

Woodstove-Fireplaceglass 5 star review on 15th February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 2nd February 2024

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Woodstove-Fireplaceglass 5 star review on 21st December 2023

Woodstove-Fireplaceglass 5 star review on 19th December 2023

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast shipping of exactly what I ordered. Fit was perfect and Is working well as I write this review. If I need glass again i will be returning to Woodstove Fireplaceglass”

Posted 4 months ago

“Great customer service!”

Posted 4 months ago

“Speedy shipping, well packaged, easy to replace broken glass in my woodstove. Thank you!!”

Posted 4 months ago

“Finding what we needed was easy and fast. The price was better than competitors by a good amount. The glass arrived days in earlier than it was suppose to so we could start using the stove again! Great quality and simple install, would recommend and buy here again!”

Posted 4 months ago

“Short instructions for gluing in the door gasket would've saved another shipment. The first one was flattened and I may have been able to make it round and glue in narrow side down if I'd appreciated it wasn't going to work flat ways. But a new one was shipped immediately, and both arrived in a day of two - amazing service.”

Posted 4 months ago

“Fabulous customer service, informative, knowledgeable, great to work with & all parts shipped out the same day!”

Posted 4 months ago

“perfect fit!”

Posted 4 months ago

“The service was awesome, the quality of glass superb, and the fast shipping flawless. 5 stars.”

Posted 4 months ago

“Very helpful, with great accurate information..”

Posted 4 months ago

“This store had a door gasket 3/4" in diameter, which turned out to be just what we needed!!”

Posted 4 months ago

“Glass arrived safely packaged, install was easy. Quite well pleased. Contacted help for a few questions and received a timely response. Thanks !”

Posted 4 months ago

“Everything arrived in good order and Fit perfect”

Posted 4 months ago

“Perfect fit for the replacement glass for my fireplace panel.”

Posted 4 months ago

“Fast service. Excellent product.”

Posted 4 months ago

“Thank you for sending our very needed iitem faster than we thought.”

Posted 4 months ago

“Great product! Knowledgeable staff and very fast shipping! I called and had a question and my phone call was answered immediately and all my questions were answered and then some.”

Woodstove-Fireplaceglass 5 star review on 23rd December 2023

Posted 4 months ago

“The glass was very nice for my 2004 Lopi Endeavor wood stove and despite what I thought was inadequate packing, but it was not, the glass arrived in one piece. I give that a (5). The price was resonable also. My problem was that I asked for a gasket for my installation and was given the wrong type and size. My stove needed a 1/4” rope gasket to go in the channel in the door retainer and not have the flat gasket I was sent, and told to wrap around the edge and both sides of the glass. This resulted in the retaining clips setting at an angle and not flush with the glass and the door retainer did not set in the door frame correctly to finish the replacement of the glass in the door. This cost me time and extra money and a cold house for a week before I was able to get the correct gasket. There are a-lot of different wood stoves out there, but all glass installations are not the same. So buyer beware and trust your instincts (because I had replaced the glass a few years ago and had done it correctly then, but went with what I was told was “correct” this time) Know what you need and don’t assume the sellers do. I give this a (1) I thought it would take a couple of days to get the glass, but it was about a week.”

Posted 4 months ago

Sandy, you ordered the flat tape gasket, so that is what was sent. Not sure of the issue with the packaging? It is rapped in foam and in a heavy box. As far a shipping time, your order was ordered the evening of the 4th and shipped on the 5th? You selected free ground shipping....and sorry in December x-mas season packages move slower than normal.

Posted 2 months ago

“We love the new glass. It's so clear and bright. Thank you for your help and assistance with our purchase. You were amaning.”

Posted 5 months ago

“Just a rectangular piece, shipped fast packaging was excellent. Ordering was super easy on the site. Have already recommended to my friends with fireplaces!”

Posted 5 months ago

“Very quick service, glass was well packaged quite happy with the product and service. The only problem was 40 years of rust on the retainer screws”

Posted 5 months ago

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Woodstove-Fireplaceglass is rated 4.9 based on 1,550 reviews