The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my wool pillow! It's perfect and the fact that I can tailor it to my own needs is wonderful. I prefer a less padded pillow so I save the excess and just use it as and when my pillow needs a bit more fluffing! Excellent product and super service. Thank you.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review! We are so happy to hear that you love your wool pillow and are enjoying the many benefits of sleeping with wool :-) Kind regards, Woolroom

Posted 5 years ago

“I bought a DELUXE WASHABLE WOOL PILLOW. The first night I found it too hard so I removed some of the wool. It's now perfect and I have some spare wool if it needs topping up in the future. I don't notice any difference in my sleep between this pillow and my feather one. The big plus is that you can adjust the amount of filling to suit yourself.”

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Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with your wool pillow and enjoying the benefits that wool can bring :) Woolroom

Posted 5 years ago

“Very happy with my purchase of a medium tog wool quilt. King size is a great fit in my quilt cover.”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase and hope that you enjoy many, many great night's sleep :) Kind regards, Adam

Posted 6 years ago

“Good service. The product was given as a gift.”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you ere happy with the service received, and hope the recipient of the gift loves it :) Kind regards, Adam

Posted 6 years ago

“Great pillows”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your pillows :) Kind regards, Adam

Posted 6 years ago

“The blanket is so light and yet in this hot weather you stay cool and in chilly nights it is warm. Absolutely love it.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Jill. We're so glad that you're happy with your blanket and are experiencing the benefits of an all-natural product :) Kind regards, Adam

Posted 6 years ago

“I am in LOVE with this bedding! I have asthma, allergies, and terrible night sweats. I have struggled for years with terrible sleep. I read the information on The Woolroom and decided to give it a try. I am hooked! I ordered the washable medium comforter, a sheet, pillow and pillowcase. I have never slept so well! I decided to go “all in” and get the wool mattress protector and a duvet cover! Thank you!!!! I live in Alaska and expected delivery to take forever. I was happily surprised that FedEx delivered it free to my door within 7 days of ordering!”

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Posted 6 years ago

Thank you so much for taking the time to leave us this incredible review. Wool bedding seems to tick all of the boxes for you, so it's great to see that it is delivering you the best sleep you've ever had. We're so glad that you're happy with the speed of service you received too. Kind regards, Adam

Posted 6 years ago

“Excellent website, and prompt delivery.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Ruth. We're so glad that you're happy with our site, and the service you received :) Kind regards, Adam

Posted 6 years ago

“Good service and advice on the website. Just had quilt for a few days and impressed, warm and light”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your duvet, and our website :) Thanks, Adam

Posted 6 years ago

“The website was easy to get around in. The mattress cover came in good time and I'm very happy with it. I will buy from Woolroom again.”

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Posted 6 years ago

“Before placing my order, I called with a question. Adam, the representative with whom I spoke answered my question clearly and most efficiently.”

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Posted 6 years ago

“Saw product as a result of online search, ordered it efficiently, received it quickly, clear communication from the courier. And the blanket was even nicer than expected!!”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that your experience with Woolroom has been a positive one :) Kind regards, Adam

Posted 6 years ago

“Excellent service. Very quick delivery. The pillow is of excellent quality. A little on the firm side but still very comfortable. It is also very effective at preventing sweating.”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and its performance. Kind regards, Adam

Posted 6 years ago

“The item arrived quickly, packed with care. Quality is superior. The instruction for cleaning is clear. I will recommend Woolroom products to all my friends.”

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Posted 6 years ago

“I found the product feedback/reviews very helpful in my decision to purchase a mattress protector. Delivery was quick and email communication good. The item arrived well packaged and cant fault my first overall experience of ordering from the company.”

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Posted 6 years ago

Thanks for taking the time to leave us this review, Diane. We're so glad that you're happy with your Woolroom experience :) Kind regards, Adam

Posted 6 years ago

“cool wool for summer . pleased with product . note cover not white but beige.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Rob. We're so glad that you're pleased with your purchase. The organic cotton cover is unbleached which is why it's off-white :) Kind regards, Adam

Posted 6 years ago

“I bought a deluxe pillow and extra wool and I am really happy with my purchase. I prefer a firm pillow and have used the extra wool & it’s perfect. My biggest problem has been my pillows get too warm at night, particularly the memory foam ones. Not a problem with this one. I wouldn’t say it’s cool but I don’t have to keep turning it over to find a cool spot. I’ve now got my eye on a duvet!”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Sharan. We're so glad that you're happy with your pillow and its benefits :) Kind regards, Adam

Posted 6 years ago

“purchased the light weight duvet and it's brilliant! I would highly recommend Woolroom for their service and quality.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Sharon. We're so glad that you're happy with your duvet and would recommend Woolroom :) Kind regards, Adam

Posted 6 years ago

“Excellent quality pillow, best I've ever had. Very prompt receipt of goods. Cannot fault this company. Many thanks.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Val. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 6 years ago

“The pillows I have used for several years and am delighted with their comfort, the fact you can remove wool to adjust the thickness, and the ease with which they wash and air dry.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Gillian. It's great to see that you love your pillows, and that they've stood the test of time :) Kind regards, Adam

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews