The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and looks good as well. Very good service. I have been sleeping better since am using woolroom products”

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Posted 7 years ago

“Is true to it's advertising details. I have slept under a wool duvet for several years, the same one winter and summer!”

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Posted 7 years ago

“Fantastic products. Have super king size All Seasons Duvet set, topper and pillows. Have slept like a baby most nights apart from a few nights when needed to add an additional throw.”

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Posted 7 years ago

“Woolroom processed my order very swiftly - as always.”

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Posted 7 years ago

“Service and delivery really quick nicely packed with cotton bags Brilliant products would thoroughly recommend I am absolutely loving my v pillow and kingsize pillow . Don’t hesitate they are amazing!”

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Posted 7 years ago

“For a start, Woolroom staff are unanimously delightful, pleasant and helpful. I've phoned a few times as I have trouble with untreated wool and was dubious about buying wool products. I was quite wrong... I have now had my bed set of pillows, duvet (luxury light) and mattress cover for long enough to know that they are fabulous to sleep with! I was hoping to complete the full winter duvet set by buying a heavier duvet, but sadly it's too heavy on my limbs. (I have rheumatoid arthritis) but never mind, I can layer with mohair rugs! I can't recommend this bedding highly enough and thank you Woolroom for producing them and for having a generous returns policy. I would not have been buying had I not known I could return without question. All in all a perfect production team! products highly enough”

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Posted 7 years ago

“My order arrived when it was supposed to and the staff were so friendly at the store where I collected it from”

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Posted 7 years ago

“Wonderfully warm and light.”

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Posted 7 years ago

“The duvet was as described - light for summer. Delivery was prompt and I was informed of its progress. A good buy.”

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Posted 7 years ago

“A superbly made product, great on-line purchase experience and on-line chat. But sadly the product did not work for me. Returning the product was just as easy as the purchase. All in all ... a great company to deal with.”

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Posted 7 years ago

“Great service, topper arrived next day. Very pleased with product.”

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Posted 7 years ago

“Wonderful product - great service”

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Posted 7 years ago

“Lovely item at great price. I am sleeping better due to the lighter weight. Will definitely use you again.”

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Posted 7 years ago

“The combination of weight and coolness combined for a good nights sleep in ages.”

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Posted 7 years ago

“Just decorated bedroom in grey wanted a bit of colour so bought pink rug perfect just the finishing touch I was looking for happy customer”

The Wool Room 5 star review on 12th June 2018

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Posted 7 years ago

“Excellent range of products and very quick delivery.”

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Posted 7 years ago

“Excellent quality using a natural product. We have now replaced the pillows, pillow covers, duvet, duvet cover and mattress topper with products from the Woolroom. They are not cheap, but they are very good value for money as they are well made, more comfortable, and better quality than the usual high street offerings and will last a lot longer. The delivery was on time and as expected with no problems too.”

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Posted 7 years ago

“)great service lovey product”

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Posted 7 years ago

“The luxury topper [alpaca and wool]that I bought is absolutely great, we have a memory foam mattress which is great but gets hot and uncomfortable. The wool topper adds another layer of luxury and takes away the heat - brilliant!. The delivery was speedy and all things considered it was great value for money. You really can't put a price on a good night's sleep!”

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Posted 7 years ago

“Great products; this is my 5th purchase. Rapid dispatch and good advice over the telephone.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews